Charlie's Chicken on Memorial

This is the ONLY location I will eat at. They never disappoint! Literally drive out of my way to come here.

Atmosphere: 5

Food: 5

Service: 5

So we just visited this location and had to wait over 20 minutes in line for two small fish dinners. No one would respond when we tried to figure out what was going on. in the past if someone ordered something else that needed more time they would have them pull up so the others could get their food.

Instead, we had to wait in line with no information and then the people working at the window. We’re not friendly. We’re not helpful. Wouldn’t answer our questions. We asked if the fish had been sitting there this entire time they said no but it’s just not a great experience. It’s not good food. I think it’s being run by different people so don’t walk run away from this place forever. Never give them your business because clearly it’s bad customer service, bad food and just not worth it when there’s plenty of other places with better options and more affordable.

Atmosphere: 1

Food: 1

Service: 1

Went through drive through for mashed potatoes. Very good, friendly cashiers

Atmosphere: 3

Food: 5

Service: 4

Ordered a three chunk snack and ended up with two regular chunks of chicken and one chunk of rubbery tendon

HaveNothing I want is ready. to go until after 7 tonight before I get to eat.

Atmosphere: 1

Food: 3

Service: 1

Charlie's is a laid-back chicken restaurant buffet style but also has a drive-through if you do not want to dine in. They serve fried chicken, chicken chunks, and Chicken fried steak with a wonderful complement of side dishes and desserts.

Atmosphere: 5

Food: 5

Service: 5

We weren't to impressed with the food or prices. The servers were not very helpful to my family.

Atmosphere: 4

Food: 3

Service: 3

I love their chicken and dressing dinner.
Not so crazy about the mashed potatoes but that's just me cuz I don't like real butter 😐

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Gravy

Best when you can score cold 1/2 off chicken.
They also have the best carrot cake

Atmosphere: 5

Food: 5

Service: 5

This was bomb (chicken and dumpling). All my food was homemade (potato wedges, famous bowl with chicken) besides the roll. Loved all my items!

Atmosphere: 5

Food: 5

Service: 5

Always can get a good meal at a good price at Charlie's Chicken!

Wheelchair accessibility: It is wheelchair accessible and has tables you can roll a wheelchair up to.

Atmosphere: 4

Service: 4

Recommended dishes: Meatloaf, Chicken Fried Steak, Potato Wedges, Corn Dodgers, Broccoli Rice Casserole, Chicken Chunks Chicken Fried Steak Fingers

One of the better Charlie’s I have been too extremely nice staff and good food!

Atmosphere: 4

Food: 5

Service: 5

Updated review: I LOVE the food. The service seems to be hit or miss but I would say most of the time it is great. I have had a handful of times I requested utensils so I can eat my food. I have had missing food a couple of times. If you order a kids meal, it will be put into a plastic wrapper which will bleed oil and it will get all over your car. You have to request a box which they do for a 2 chunk snack which is almost exactly the same. Which brings me to my next complaint.. The kids meal is a WAY better deal unless you buy a lot of chicken. Literally their 2 chunk snack is more expensive than ordering every item individually. They are charging their customers for convenience.

My last complaint is from my previous review in which I have a terrible review. They commented on it saying to reach out to their email. 2 months later and no response. It feels like a facade on their reviews making it look like they care but I feel like it's probably copy and paste. They don't actually work with you. At least in my experience.

EDIT: still no response from Charlie's chicken and I decided to visit again. I'm stuck eating mashed potatoes without any utensils. No napkins. Very disappointing. At least the food taste great. I guess I just need to take a few extra minutes EVERY time I visit to ensure my order is correct. I don't care if I need to hold up the line anymore because I'm tired of driving off with something messed up.

Atmosphere: 3

Food: 5

Service: 3

Wayyy better than

Atmosphere: 5

Food: 5

Service: 5

Last 2 trips have been very disappointing. Portions of jalapeno chicken dinner are almost half of what they used to provide. Probably will not go back since this has happened twice.

Atmosphere: 4

Food: 2

Service: 4