Good place depending on the schedule, it is very busy in general the service is good.
Heath Harden
I drive 15 mi to this Chipotle cuz it's the closest one to me now 3 weeks in a row. They've been out of steak and there's been two times they been out of chicken. This isn't new they have been out in the past but it's been every so often but never like this 3 weeks in a rowThey needed to get it together because this is getting old now. I have to go a little more than 5 mi to the next Chipotle to get what I want
Atmosphere: 2
Food: 4
Service: 2
kadence hudson
I ordered on doordash tonight. I got two meals and one of them didn’t have 2 out of the 3 sides it said it came with. I also ordered a bowl and there was ingredients we did not request and an entire LEAF. Like from a tree!?! That makes no sense. See photo attached:
Atmosphere: 1
Food: 1
Service: 1
Brittany
We received expired, moldy black tea in our DoorDash order. Expired back in February. Do better.
Food: 1
J Crow
Food was as expected and service was quick. Liked the outdoor seating.
Atmosphere: 4
Food: 5
Service: 5
Kendall Thompson
food was ???
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Bowl
Sam Graves
Service has gotten progressively worse for years and over the last year the restaurant is frequently out of basic ingredients like rice and guac. You have to psych yourself out to even go in and order. Really sad to see the downfall of what has been a go to for years.
Very bad service, the guy with glasses taking the order was like very rude, very bad attitude.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Burrito Bowl
Valid_Dripz
The people were nice and I usually don't complain but the rice wasn't cooked it was hard.
Atmosphere: 5
Food: 1
Service: 5
Brittiney Cousatte
I have a food allergy(alpha gal) they were very accommodating. Cooked my chicken in tinfoil, cleaned everything and used clean utensils and gloves. Very friendly and helpful!
This place was "off the chain" with catering. Expecting our Catering will be smashing as well. A little messy and tops of tomatoe in salsa but their teas are smashing delicious ?
Stacy Newell
Terrible customer service!!Placed a catering order with Chipotle two weeks before our event. Requested an 11:30 delivery. Food arrived at 10:30 -- the store used Door Dash to deliver our order -- since delivery was not made by a store represenatitve, I wasn't able to inquire/give feedback on the hour-early delivery. Decided to leave everything boxed in hopes that it wouldn't be too cold by 11:30. When we started to unload everything at 11:30, we found that we were missing items. When I called to report the issue, I was transferred several times and ultimately ended up with their "Feeback Line." I explained the issue and was told that they would call the store and initiate a correction/have someone dispatched to deliver the missing items. Sat on hold for about 5 min -- mind you, it's time for food to be served to our guests, and between transfers and holds, I'm 15 minutes into this effort -- customer service rep comes back on the line and says she has the store manager on the other line and they insist they packed everything. I'm not sure what to say to this as I'm missing key items from the order, and I've already explained this. So, I repeat myself. CSR asks me to hold again while she goes back to the manager. I wait 8 more minutes on hold and finally hang up.I then called Mexicali Border Cafe (only about a 2 min drive from our office), explain my issue and ask if they can sell me some tortillas. Manager says no problem, I'll have them ready for you in 10 min. I drive over, he gives me a stack of tortillas -- at NO CHARGE. MEXICALI BORDER CAFE FOR THE WIN! You might consider ordering from them before you place an order with Chipotle, -- we sure will!
Service: 1
Calie Thomason
Usually the food is okay, but tonight it was terrible got a bowl asked for extra rice and they gave me a teaspoon of it. Not a great trip.
Food: 1
Joe Christensen
Food was good but the atmosphere was lacking due to the time we ate there. No place to sit, people were rushing to get their food and go.
Good place depending on the schedule, it is very busy in general the service is good.
I drive 15 mi to this Chipotle cuz it's the closest one to me now 3 weeks in a row. They've been out of steak and there's been two times they been out of chicken. This isn't new they have been out in the past but it's been every so often but never like this 3 weeks in a rowThey needed to get it together because this is getting old now. I have to go a little more than 5 mi to the next Chipotle to get what I want
Atmosphere: 2
Food: 4
Service: 2
I ordered on doordash tonight. I got two meals and one of them didn’t have 2 out of the 3 sides it said it came with. I also ordered a bowl and there was ingredients we did not request and an entire LEAF. Like from a tree!?! That makes no sense. See photo attached:
Atmosphere: 1
Food: 1
Service: 1
We received expired, moldy black tea in our DoorDash order. Expired back in February. Do better.
Food: 1
Food was as expected and service was quick. Liked the outdoor seating.
Atmosphere: 4
Food: 5
Service: 5
food was ???
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Bowl
Service has gotten progressively worse for years and over the last year the restaurant is frequently out of basic ingredients like rice and guac. You have to psych yourself out to even go in and order. Really sad to see the downfall of what has been a go to for years.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Chicken Burrito Bowl, Vegan Bowl, Chips
Very bad service, the guy with glasses taking the order was like very rude, very bad attitude.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Burrito Bowl
The people were nice and I usually don't complain but the rice wasn't cooked it was hard.
Atmosphere: 5
Food: 1
Service: 5
I have a food allergy(alpha gal) they were very accommodating. Cooked my chicken in tinfoil, cleaned everything and used clean utensils and gloves. Very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito Bowl
Restaurantji Recommends
This place was "off the chain" with catering. Expecting our Catering will be smashing as well. A little messy and tops of tomatoe in salsa but their teas are smashing delicious ?
Terrible customer service!!Placed a catering order with Chipotle two weeks before our event. Requested an 11:30 delivery. Food arrived at 10:30 -- the store used Door Dash to deliver our order -- since delivery was not made by a store represenatitve, I wasn't able to inquire/give feedback on the hour-early delivery. Decided to leave everything boxed in hopes that it wouldn't be too cold by 11:30. When we started to unload everything at 11:30, we found that we were missing items. When I called to report the issue, I was transferred several times and ultimately ended up with their "Feeback Line." I explained the issue and was told that they would call the store and initiate a correction/have someone dispatched to deliver the missing items. Sat on hold for about 5 min -- mind you, it's time for food to be served to our guests, and between transfers and holds, I'm 15 minutes into this effort -- customer service rep comes back on the line and says she has the store manager on the other line and they insist they packed everything. I'm not sure what to say to this as I'm missing key items from the order, and I've already explained this. So, I repeat myself. CSR asks me to hold again while she goes back to the manager. I wait 8 more minutes on hold and finally hang up.I then called Mexicali Border Cafe (only about a 2 min drive from our office), explain my issue and ask if they can sell me some tortillas. Manager says no problem, I'll have them ready for you in 10 min. I drive over, he gives me a stack of tortillas -- at NO CHARGE. MEXICALI BORDER CAFE FOR THE WIN! You might consider ordering from them before you place an order with Chipotle, -- we sure will!
Service: 1
Usually the food is okay, but tonight it was terrible got a bowl asked for extra rice and they gave me a teaspoon of it. Not a great trip.
Food: 1
Food was good but the atmosphere was lacking due to the time we ate there. No place to sit, people were rushing to get their food and go.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Burrito Bowl, Chips
Mmm so
Atmosphere: 3
Food: 5
Service: 5