I have been going to Chipotle for over 20 years..I stopped going to this location. Went again tonight and it is the worst location I have been to. I have been to over 20 different locations in 4 states- this is the worst and I will not go back. Wrong order again on pickup, fat in steak, order ready 15 minutes late while 5 employees stand at counter waiting for customers; solo dude on Togo. Managed poorly. There was so much rice in my burrito, the guacamole fell out when I opened it.
Atmosphere: 2
Food: 3
Service: 1
Ryan Burke
Girlfriend brought back Chipotle and the steak was burnt to a crisp. It was closer to jerky than steak. The quality of food here has plummeted with prices remaining high. Save your money and go to Cava.
Atmosphere: 3
Food: 1
Service: 1
Mohsen Al-Ghubari
Every time I come to this location I have to wait 10-15 minutes for chicken. Never apologized and never got a free drink! Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Nishaal Parmar
Decent fast food, tasty and fast generic texmex. Fresh ingredients.
Atmosphere: 4
Food: 4
Service: 4
Tricia
The food was great..the staff was helpful and friendly and we liked the relaxed atmosphere.
Atmosphere: 5
Food: 5
Service: 5
J B
Shitty service, employee put tomato’s in my bowl without me asking then got an attitude, put about 4 beans in the bowl and half assed the rest of the bowl. $17 for a half assed bowl
Atmosphere: 5
Food: 5
Service: 1
Lisa Simons
A little slow on service, especially when they're busy but over all great food.
Atmosphere: 5
Food: 5
Service: 3
Allen
the waitress had a very bad attitude and it was a black girl and red hairs i talked to her when i needed to take my order she didnt even answer and walked away !!
Kyler Coder
Terrible portion sizes asked for a change and they wouldn’t add more.
Atmosphere: 1
Food: 1
Service: 1
Michael Hinton
This location always is short staffed. The staff in general do not seem thrilled so I wonder if there is a leadership deficit. If there are two or three people ahead of you expect a significant wait. If there were more bodies behind the bar, more ingredients at the ready, the line would be much faster and the patrons and staff alike much happier
Chicken is always cold, hard, and charred. I have had to throw away my last three orders because the chicken was so bad. I won’t be back.
Joel Shackelford
Place should shut down. Go somewhere else where the employees actually want to work. This is one of the worst Chipotles in the entire US.
Spank Yur Mother
They ran out of chicken and fresh veggies, not the first time this location has had this issue!!
Khrystal Blankenship
I want to preface this by the fact I live in Ada (2 hours away). I asked them for nachos with the chips on the side. I was told that couldn’t understand what I wanted so a girl came and I told her the same thing and that I lived 2 hours away and that way I could heat it up when I got home and my chips wouldn’t be soggy. She also said she did not understand & offered for me to order every single item I wanted in separate cups? I did this at a chipotle in OKC & they immediately said ok and made me a bowl with all of the nacho toppings and handed me that with a bag of chips. I really don’t think it’s that hard to understand and if there as an up charge I would’ve paid it. I left with no food when I won’t be back to this location.
Breanna Hurd
I simply hope this franchise goes out of business soon. Loved their food but now they just love to steal from you!! $29 is wild for this
I have been going to Chipotle for over 20 years..I stopped going to this location. Went again tonight and it is the worst location I have been to. I have been to over 20 different locations in 4 states- this is the worst and I will not go back. Wrong order again on pickup, fat in steak, order ready 15 minutes late while 5 employees stand at counter waiting for customers; solo dude on Togo. Managed poorly. There was so much rice in my burrito, the guacamole fell out when I opened it.
Atmosphere: 2
Food: 3
Service: 1
Girlfriend brought back Chipotle and the steak was burnt to a crisp. It was closer to jerky than steak. The quality of food here has plummeted with prices remaining high. Save your money and go to Cava.
Atmosphere: 3
Food: 1
Service: 1
Every time I come to this location I have to wait 10-15 minutes for chicken. Never apologized and never got a free drink! Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Decent fast food, tasty and fast generic texmex. Fresh ingredients.
Atmosphere: 4
Food: 4
Service: 4
The food was great..the staff was helpful and friendly and we liked the relaxed atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Shitty service, employee put tomato’s in my bowl without me asking then got an attitude, put about 4 beans in the bowl and half assed the rest of the bowl. $17 for a half assed bowl
Atmosphere: 5
Food: 5
Service: 1
A little slow on service, especially when they're busy but over all great food.
Atmosphere: 5
Food: 5
Service: 3
the waitress had a very bad attitude and it was a black girl and red hairs i talked to her when i needed to take my order she didnt even answer and walked away !!
Terrible portion sizes asked for a change and they wouldn’t add more.
Atmosphere: 1
Food: 1
Service: 1
This location always is short staffed. The staff in general do not seem thrilled so I wonder if there is a leadership deficit. If there are two or three people ahead of you expect a significant wait. If there were more bodies behind the bar, more ingredients at the ready, the line would be much faster and the patrons and staff alike much happier
Restaurantji Recommends
Chicken is always cold, hard, and charred. I have had to throw away my last three orders because the chicken was so bad. I won’t be back.
Place should shut down. Go somewhere else where the employees actually want to work. This is one of the worst Chipotles in the entire US.
They ran out of chicken and fresh veggies, not the first time this location has had this issue!!
I want to preface this by the fact I live in Ada (2 hours away). I asked them for nachos with the chips on the side. I was told that couldn’t understand what I wanted so a girl came and I told her the same thing and that I lived 2 hours away and that way I could heat it up when I got home and my chips wouldn’t be soggy. She also said she did not understand & offered for me to order every single item I wanted in separate cups? I did this at a chipotle in OKC & they immediately said ok and made me a bowl with all of the nacho toppings and handed me that with a bag of chips. I really don’t think it’s that hard to understand and if there as an up charge I would’ve paid it. I left with no food when I won’t be back to this location.
I simply hope this franchise goes out of business soon. Loved their food but now they just love to steal from you!! $29 is wild for this
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