One guy was working on mobile orders and two workers clocked in but never acknowledged us. Very poor customer service.
Atmosphere: 1
Service: 1
Breeanna Martin
Closed 5 minutes early.
Atmosphere: 1
Service: 1
Alisha Washburn-Admire
I usually stop by around 5:45 to get a coffee mobile order before work. This is about 15 minutes before close and while I hate to be that person, they never fail to give me the best service with the hottest coffee (or coldest if it’s a hot day) no complaints at all, friendly service. I asked about a certain donut the other day and they were extremely knowledgeable about making sure I knew what it was, so I purchased the right product. Love this dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Cristal Marie
STAY AWAY !! It really, wholeheartedly is as bad as the reviews say… something as simple as a small hot black seems so impossible it took 2 trips and it was still not
Atmosphere: 1
Service: 1
Stephanie R
They were out of the red velvet but the guy at the drive thru made me a custom drink based on my preferences. He even made me try it before leaving to make sure I liked it. It was the guy working between 3pm and 4pm today (2-10-24). It was so sweet of him and I really appreciated it!
Atmosphere: 5
Food: 5
Service: 5
Azanat Otubu
I ordered a small coffee and it barely had any in it. The was trifling! Don't go there! 0/5
Atmosphere: 1
Food: 1
Service: 1
Love Azanat
The food and coffee were horrible 0/10
Atmosphere: 1
Food: 1
Service: 1
JD M.
Disappointing experience. I consider Duncan to be best donuts in Tulsa, but this location needs better manage or support. They had a list posted, near the order kiosk, of at least 30 things they were out of. We made our decision for half dozen donuts from what was still available. When the person brought the box to counter he mentioned they didn't have 2 of the donuts in our order. We visited at 9:40am, which, in my mind, is still early enough that there should be a decent selection of items available. Staff was nice, just under-resourced.
Wasn't really impressed with the food. I got a sausage egg and cheese bagel and it was burnt, the donut tasted like they came from Walmart. The hot chocolate was pretty good.
Atmosphere: 5
Food: 3
Service: 5
Katy Hamilton
Very rude customer service no customer service at all.I ordered a sweet tea no coffee because I cannot drink coffee. Why does my tea taste like coffee when I said no coffee? And they told me to clean up my car. Which none of their business that is rude this respectful add very min
Atmosphere: 1
Food: 1
Service: 1
Makenzie Schneider
They never have anything. Out of the donuts you want and out of the coffee. Gave them a second chance and it’s the same. Never coming back.
Steve Kerplutz
I had coupons so I used a couple. Probably won't be back as I understand they don't have discounts after a certain time of day to sell out the donuts for that day.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Jennifer Snow
Very slow…everyone having to pull forward to wait for food. Just don’t seem prepared at all. Was asked several times to remind them what my order was. Didn’t even receive napkins.
One guy was working on mobile orders and two workers clocked in but never acknowledged us. Very poor customer service.
Atmosphere: 1
Service: 1
Closed 5 minutes early.
Atmosphere: 1
Service: 1
I usually stop by around 5:45 to get a coffee mobile order before work. This is about 15 minutes before close and while I hate to be that person, they never fail to give me the best service with the hottest coffee (or coldest if it’s a hot day) no complaints at all, friendly service. I asked about a certain donut the other day and they were extremely knowledgeable about making sure I knew what it was, so I purchased the right product. Love this dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
STAY AWAY !! It really, wholeheartedly is as bad as the reviews say… something as simple as a small hot black seems so impossible it took 2 trips and it was still not
Atmosphere: 1
Service: 1
They were out of the red velvet but the guy at the drive thru made me a custom drink based on my preferences. He even made me try it before leaving to make sure I liked it. It was the guy working between 3pm and 4pm today (2-10-24). It was so sweet of him and I really appreciated it!
Atmosphere: 5
Food: 5
Service: 5
I ordered a small coffee and it barely had any in it. The was trifling! Don't go there! 0/5
Atmosphere: 1
Food: 1
Service: 1
The food and coffee were horrible 0/10
Atmosphere: 1
Food: 1
Service: 1
Disappointing experience. I consider Duncan to be best donuts in Tulsa, but this location needs better manage or support. They had a list posted, near the order kiosk, of at least 30 things they were out of. We made our decision for half dozen donuts from what was still available. When the person brought the box to counter he mentioned they didn't have 2 of the donuts in our order. We visited at 9:40am, which, in my mind, is still early enough that there should be a decent selection of items available. Staff was nice, just under-resourced.
Out of many
Food: 4
Service: 3
Really bad service and bad food I don't
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wasn't really impressed with the food. I got a sausage egg and cheese bagel and it was burnt, the donut tasted like they came from Walmart. The hot chocolate was pretty good.
Atmosphere: 5
Food: 3
Service: 5
Very rude customer service no customer service at all.I ordered a sweet tea no coffee because I cannot drink coffee. Why does my tea taste like coffee when I said no coffee? And they told me to clean up my car. Which none of their business that is rude this respectful add very min
Atmosphere: 1
Food: 1
Service: 1
They never have anything. Out of the donuts you want and out of the coffee. Gave them a second chance and it’s the same. Never coming back.
I had coupons so I used a couple. Probably won't be back as I understand they don't have discounts after a certain time of day to sell out the donuts for that day.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Very slow…everyone having to pull forward to wait for food. Just don’t seem prepared at all. Was asked several times to remind them what my order was. Didn’t even receive napkins.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts