They advertise the country sausage bagel but it's been discontinued. Depression is my mood for the next year
Atmosphere: 1
Food: 1
Service: 1
Aisha McKee
Jesus and the rest of the staff are awesome!
Atmosphere: 4
Food: 4
Service: 5
Bee “Momma Bee” Mettler
Ordered avocado veggie bagel, ordered it on asiago bagel, but they gave it to me on a seeded bagel, also ordered it without spinach and onion and they were both on the sandwich as well, I could barely understand the gentleman at the drive-thru speaker, sound like he was asleep while he was talking not a very great experience maybe next time 😜
Atmosphere: 3
Food: 2
Service: 3
Bonnie Scanlon
Picked up a bagel pack for work staff. They were awesome!
Atmosphere: 5
Food: 5
Service: 5
Theresa Chapple
Einstein Bros. Bagels is true to making real bagels and sanwiches! Many flavors, many toppings, many options, and they will even make your own personal order. And don't forget their great coffee when you come to visit them!
Atmosphere: 5
Food: 5
Service: 5
Lance Lynn
The staff here are fantastic—quick, efficient, and friendly. They were the reason our visit started off so well. Unfortunately, when ownership arrived, the atmosphere shifted. The owner was cold and unwelcoming, even reprimanding an employee in front of customers and speaking to them in a demeaning way.
Strong leadership should inspire and guide, not undermine morale. The team was running smoothly when we arrived, but her presence noticeably brought the energy down. If she truly wants her staff to meet her expectations, she might consider shadowing and coaching privately, rather than publicly criticizing. This would help maintain both employee morale and the welcoming brand image Einstein Bagels should strive for.
Atmosphere: 5
Food: 5
Service: 5
Amanda Mejia
What inside to pick up an order atmosphere was awesome.
Atmosphere: 5
Food: 5
Service: 5
James Rodriguez
Decent bagel for the price
Atmosphere: 3
Food: 4
Service: 4
Melissa Young
I'm a frequent visitor to the drive-thru at the 21st location. It's so annoying to get to the window, and the worker sticks the machine out the window for me to put my own card in...in the hopes of getting a tip. You're making me do part of your job, and you want a tip too? What service did you provide above and beyond your paid responsibilities to deserve a tip? Do you give tips when you go through McDonald's? No!
There's one guy that's guaranteed to do this every time, and he's not even friendly. His voice is monotone and sounds like he hates his job. In the mornings, the sun is glaring, so we can't see the screen for the glare, all while he's stretched out trying to shade the screen, then I have to pull out my readers to even see what it says. So annoying. Too much work for an over-priced bagel.
For the wreck, I exclusively go through the drive through whenever skinny guy is working. It's pretty much consistently a bad experience. I was fortunate enough to have a very nice, very pleasant woman in the drive through on one occasion and got to experience what I'm sure It's supposed to be like
Leah Farish
Service is off-handed, food is average
Kevin Ruefly
My Wife, and I stopped in Einstein bagels at 21st and Louis roughly for a quick sandwich to go today May 30 around 12:45 PM. I wanted a bacon egg and cheese bagel and I was asked if I wanted two or one eggs. I intern asks the lady at the register who was very stoic, bland, no personality, dark hair, not real tall And had the headset on her head if one egg covered the entire bagel to ensure I got egg with every bite. She again asked me if I wanted one or two eggs and I again asked the same question. Needless to say, I never got an answer to that question. The incompetency of not understanding a simple question and then not even looking at me continue to look down at the register and having the Personality that she did not give a damn about what the customer wanted was absolutely horrible. While we were waiting for our food, there was a young lady short dark hair. She had a hat on who was putting ice into the soda, machine and stuff. I believe she overheard me telling My Wife, that I was unhappy with the service And she asked us if we would like a water cup. She was also the same young lady that brought our food to us to go and she was absolutely very nice, courteous and pleasant. But the first one at the register with the red T-shirt longer darker hair headset on was not a good reputation of Customer service anywhere
Joe M
Great staff! Extremely friendly! Delicious food! 😋
Maplehouse is really good
They advertise the country sausage bagel but it's been discontinued. Depression is my mood for the next year
Atmosphere: 1
Food: 1
Service: 1
Jesus and the rest of the staff are awesome!
Atmosphere: 4
Food: 4
Service: 5
Ordered avocado veggie bagel, ordered it on asiago bagel, but they gave it to me on a seeded bagel, also ordered it without spinach and onion and they were both on the sandwich as well,
I could barely understand the gentleman at the drive-thru speaker, sound like he was asleep while he was talking not a very great experience maybe next time 😜
Atmosphere: 3
Food: 2
Service: 3
Picked up a bagel pack for work staff. They were awesome!
Atmosphere: 5
Food: 5
Service: 5
Einstein Bros. Bagels is true to making real bagels and sanwiches! Many flavors, many toppings, many options, and they will even make your own personal order.
And don't forget their great coffee when you come to visit them!
Atmosphere: 5
Food: 5
Service: 5
The staff here are fantastic—quick, efficient, and friendly. They were the reason our visit started off so well. Unfortunately, when ownership arrived, the atmosphere shifted. The owner was cold and unwelcoming, even reprimanding an employee in front of customers and speaking to them in a demeaning way.
Strong leadership should inspire and guide, not undermine morale. The team was running smoothly when we arrived, but her presence noticeably brought the energy down. If she truly wants her staff to meet her expectations, she might consider shadowing and coaching privately, rather than publicly criticizing. This would help maintain both employee morale and the welcoming brand image Einstein Bagels should strive for.
Atmosphere: 5
Food: 5
Service: 5
What inside to pick up an order atmosphere was awesome.
Atmosphere: 5
Food: 5
Service: 5
Decent bagel for the price
Atmosphere: 3
Food: 4
Service: 4
I'm a frequent visitor to the drive-thru at the 21st location. It's so annoying to get to the window, and the worker sticks the machine out the window for me to put my own card in...in the hopes of getting a tip. You're making me do part of your job, and you want a tip too? What service did you provide above and beyond your paid responsibilities to deserve a tip? Do you give tips when you go through McDonald's? No!
There's one guy that's guaranteed to do this every time, and he's not even friendly. His voice is monotone and sounds like he hates his job. In the mornings, the sun is glaring, so we can't see the screen for the glare, all while he's stretched out trying to shade the screen, then I have to pull out my readers to even see what it says. So annoying. Too much work for an over-priced bagel.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
For the wreck, I exclusively go through the drive through whenever skinny guy is working. It's pretty much consistently a bad experience. I was fortunate enough to have a very nice, very pleasant woman in the drive through on one occasion and got to experience what I'm sure It's supposed to be like
Service is off-handed, food is average
My Wife, and I stopped in Einstein bagels at 21st and Louis roughly for a quick sandwich to go today May 30 around 12:45 PM. I wanted a bacon egg and cheese bagel and I was asked if I wanted two or one eggs. I intern asks the lady at the register who was very stoic, bland, no personality, dark hair, not real tall And had the headset on her head if one egg covered the entire bagel to ensure I got egg with every bite. She again asked me if I wanted one or two eggs and I again asked the same question. Needless to say, I never got an answer to that question. The incompetency of not understanding a simple question and then not even looking at me continue to look down at the register and having the Personality that she did not give a damn about what the customer wanted was absolutely horrible. While we were waiting for our food, there was a young lady short dark hair. She had a hat on who was putting ice into the soda, machine and stuff. I believe she overheard me telling My Wife, that I was unhappy with the service And she asked us if we would like a water cup. She was also the same young lady that brought our food to us to go and she was absolutely very nice, courteous and pleasant. But the first one at the register with the red T-shirt longer darker hair headset on was not a good reputation of Customer service anywhere
Great staff! Extremely friendly! Delicious food! 😋
Best bagels ever!
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