I called today asking about their breads. The person didn’t know what types of bread they have. She was totally no help to me.
Service: 1
Kristin Smith
Going into the retail space for Farrell is pretty useless. I've tried several times and it's a huge disappointment. The interior space is nice but it's sterile and no one is there. They didn't bother to make it inviting or comfortable. I don't know who staffs the store, it seems like friends and family or high school kids, because no one that works there knows anything.
They sell local products, eggs, stuff you'd like to support. Try asking whoever is forced to work the counter, they've never tried any of it, they aren't interested.
The last straw was when we made a specific trip to buy bread from the retail space so it hadn't been sitting in plastic like at the grocery store. We ask for sourdough, the kid gives us a random plastic bag with pre-sliced bread. We ask to have him slice a fresh loaf, he says it's fresh. Welp, we don't argue, go home.
At home, it becomes obvious that the bread in question their Italian, not their sourdough.
So, if you want to get poor customer service by employees that know less about Farrell's products than their own customer base, by all means, visit this store. I won't be buying this bread ever again, in store, or out. It's not a family operation, it's a large industrial bread factory with zero care for customers.
Atmosphere: 1
Food: 3
Service: 1
Rob
Great bakery
Morgan Real Estate Group
My wife and I tried this lovely bakery for the first time today. We were not disappointed! I had the blueberry muffin & my husband tried the chocolate muffin. They were hands down some of the best muffins we’ve ever had. Moist, light, & so flavorful!
We can’t wait to visit again! God bless this bakery!
Aaron Blankenship
Awesome place definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Jessica Winnie
Find Farrell's at the Tulsa Farmer's Market too. Staff was helpful and friendly even though it was close to closing time. Was able to purchase the last Peacb Rolls and Honey Challah bread. Will be stopping by the brick and mortar to see what other offerings they have as well.
Atmosphere: 5
Food: 5
Service: 5
Michael Loman
First time there. Employee was so kind and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Jason Winbolt
So far everything we have eaten from Farrell has been amazing. They have the best chocolate chip cookie I've eaten in years.
James Bennett
I used to love this store. However, they keep trying to sell me spoiled Chicken Salad. For example, I went in today July 2nd, and the chicken salad for sale went bad today. Yet they still tried to sell it to me. Not a quality store anymore. Bad customer service and spoiled products in-store.
Atmosphere: 1
Food: 4
Service: 1
Melissa Armstrong
Wowzers! The Strawberry Lemonade ? ? Poundcake is delicious! I picked up at Loaf at the Kendall Whittier Farmer's Market on Saturday and had some warmed up for breakfast. The Loaf is moist and full of flavor. It is a must try!
Honestly, I love the vibe of the bakery. It is a few minutes away from me. It smells phenomenal in there. I did buy some sourdough and a scone(husband ? loved it) the seller did tell me the bread it two days old. Just had some. I think it’s amazing. Will come on a fresh bake day. I think you guys are doing an amazing job and all the complainers best go take a hike. Business is business you can’t please everybody but I’m super happy. Thank you guys for being open and selling delicious baked goods:) ❤️
Atmosphere: 5
Food: 5
Service: 5
Linda Ramsey
We were shocked to find Farrell Bakery so empty at lunchtime, but understood after eating our meal…. Sausage roll was hard & awful without flavor, quiche was dry & left cold in the center after warming in their microwave. We were told “no ice machines” for our waters, & machines for a latte were broken. … We purchased some lavender pound cake . Tasted it when we got home….. dry, sugary, without Any lavender flavor. We cannot believe a bakery like this exists in business!…… We don’t know about their breads. Maybe they are good…. We cannot go back !
Atmosphere: 2
Food: 1
Service: 2
Rachel Hackler
Terrible bread, glorified white bread.
Sarah Catherall
Always super nice, very clean, bread is amazing and a good prices!
I called today asking about their breads. The person didn’t know what types of bread they have. She was totally no help to me.
Service: 1
Going into the retail space for Farrell is pretty useless. I've tried several times and it's a huge disappointment. The interior space is nice but it's sterile and no one is there. They didn't bother to make it inviting or comfortable. I don't know who staffs the store, it seems like friends and family or high school kids, because no one that works there knows anything.
They sell local products, eggs, stuff you'd like to support. Try asking whoever is forced to work the counter, they've never tried any of it, they aren't interested.
The last straw was when we made a specific trip to buy bread from the retail space so it hadn't been sitting in plastic like at the grocery store. We ask for sourdough, the kid gives us a random plastic bag with pre-sliced bread. We ask to have him slice a fresh loaf, he says it's fresh. Welp, we don't argue, go home.
At home, it becomes obvious that the bread in question their Italian, not their sourdough.
So, if you want to get poor customer service by employees that know less about Farrell's products than their own customer base, by all means, visit this store. I won't be buying this bread ever again, in store, or out. It's not a family operation, it's a large industrial bread factory with zero care for customers.
Atmosphere: 1
Food: 3
Service: 1
Great bakery
My wife and I tried this lovely bakery for the first time today. We were not disappointed! I had the blueberry muffin & my husband tried the chocolate muffin. They were hands down some of the best muffins we’ve ever had. Moist, light, & so flavorful! We can’t wait to visit again! God bless this bakery!
Awesome place definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Find Farrell's at the Tulsa Farmer's Market too. Staff was helpful and friendly even though it was close to closing time. Was able to purchase the last Peacb Rolls and Honey Challah bread. Will be stopping by the brick and mortar to see what other offerings they have as well.
Atmosphere: 5
Food: 5
Service: 5
First time there. Employee was so kind and accommodating.
Atmosphere: 5
Food: 5
Service: 5
So far everything we have eaten from Farrell has been amazing. They have the best chocolate chip cookie I've eaten in years.
I used to love this store. However, they keep trying to sell me spoiled Chicken Salad. For example, I went in today July 2nd, and the chicken salad for sale went bad today. Yet they still tried to sell it to me. Not a quality store anymore. Bad customer service and spoiled products in-store.
Atmosphere: 1
Food: 4
Service: 1
Wowzers! The Strawberry Lemonade ? ? Poundcake is delicious! I picked up at Loaf at the Kendall Whittier Farmer's Market on Saturday and had some warmed up for breakfast. The Loaf is moist and full of flavor. It is a must try!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There bread is soft and delicious ?
Honestly, I love the vibe of the bakery. It is a few minutes away from me. It smells phenomenal in there. I did buy some sourdough and a scone(husband ? loved it) the seller did tell me the bread it two days old. Just had some. I think it’s amazing. Will come on a fresh bake day. I think you guys are doing an amazing job and all the complainers best go take a hike. Business is business you can’t please everybody but I’m super happy. Thank you guys for being open and selling delicious baked goods:) ❤️
Atmosphere: 5
Food: 5
Service: 5
We were shocked to find Farrell Bakery so empty at lunchtime, but understood after eating our meal…. Sausage roll was hard & awful without flavor, quiche was dry & left cold in the center after warming in their microwave. We were told “no ice machines” for our waters, & machines for a latte were broken. … We purchased some lavender pound cake . Tasted it when we got home….. dry, sugary, without Any lavender flavor. We cannot believe a bakery like this exists in business!…… We don’t know about their breads. Maybe they are good…. We cannot go back !
Atmosphere: 2
Food: 1
Service: 2
Terrible bread, glorified white bread.
Always super nice, very clean, bread is amazing and a good prices!
Atmosphere: 5
Food: 5
Service: 5
Loading...