I came in hoping to get some coffee, but unfortunately, I wasn’t greeted or acknowledged. The two women working were sitting in the back on their phones with AirPods in, and the male staff member saw me but didn’t come out to assist either. It felt like I was completely ignored, which was disappointing. I wanted to bring this to your attention in hopes it can be addressed—every customer should feel welcome when they walk in.
Chidinma Oke
Serene atmosphere, fresh baked bread, good people.
Alaska Hough
Got a bag in TooGoodToGo and it had a variety of breads. Cashier was nice as well
Kathryn Hartney
The website is misleading. There's a menu that indicates sandwiches are served, but the clerk said sandwiches are not served. Also, the bakery case had very few options available. This was a wasted trip. Please update the website to reflect what is offered.
Cheryl Spaulding
I went in to get a loaf of bread. I bought 3 for $15. It is very good bred.
Miki Ranta
The bread is always excellent! I avoid eating bread but When I do I eat this bread! Minimal ingredients and freshly baked! I was a little disappointed today, I placed an order a few days prior for easter and for pickup on Saturday. The young man who was there had no idea about my order but was able to find my receipt. He apologized for the inconvenience and was able to resolved the issue.
Ron Pope
I called today asking about their breads. The person didn’t know what types of bread they have. She was totally no help to me.
Service: 1
Kristin Smith
Going into the retail space for Farrell is pretty useless. I've tried several times and it's a huge disappointment. The interior space is nice but it's sterile and no one is there. They didn't bother to make it inviting or comfortable. I don't know who staffs the store, it seems like friends and family or high school kids, because no one that works there knows anything.
They sell local products, eggs, stuff you'd like to support. Try asking whoever is forced to work the counter, they've never tried any of it, they aren't interested.
The last straw was when we made a specific trip to buy bread from the retail space so it hadn't been sitting in plastic like at the grocery store. We ask for sourdough, the kid gives us a random plastic bag with pre-sliced bread. We ask to have him slice a fresh loaf, he says it's fresh. Welp, we don't argue, go home.
At home, it becomes obvious that the bread in question their Italian, not their sourdough.
So, if you want to get poor customer service by employees that know less about Farrell's products than their own customer base, by all means, visit this store. I won't be buying this bread ever again, in store, or out. It's not a family operation, it's a large industrial bread factory with zero care for customers.
Atmosphere: 1
Food: 3
Service: 1
Rob
Great bakery
Morgan Real Estate Group
My wife and I tried this lovely bakery for the first time today. We were not disappointed! I had the blueberry muffin & my husband tried the chocolate muffin. They were hands down some of the best muffins we’ve ever had. Moist, light, & so flavorful!
We can’t wait to visit again! God bless this bakery!
Find Farrell's at the Tulsa Farmer's Market too. Staff was helpful and friendly even though it was close to closing time. Was able to purchase the last Peacb Rolls and Honey Challah bread. Will be stopping by the brick and mortar to see what other offerings they have as well.
Atmosphere: 5
Food: 5
Service: 5
Michael Loman
First time there. Employee was so kind and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Jason Winbolt
So far everything we have eaten from Farrell has been amazing. They have the best chocolate chip cookie I've eaten in years.
James Bennett
I used to love this store. However, they keep trying to sell me spoiled Chicken Salad. For example, I went in today July 2nd, and the chicken salad for sale went bad today. Yet they still tried to sell it to me. Not a quality store anymore. Bad customer service and spoiled products in-store.
I came in hoping to get some coffee, but unfortunately, I wasn’t greeted or acknowledged. The two women working were sitting in the back on their phones with AirPods in, and the male staff member saw me but didn’t come out to assist either. It felt like I was completely ignored, which was disappointing. I wanted to bring this to your attention in hopes it can be addressed—every customer should feel welcome when they walk in.
Serene atmosphere, fresh baked bread, good people.
Got a bag in TooGoodToGo and it had a variety of breads. Cashier was nice as well
The website is misleading. There's a menu that indicates sandwiches are served, but the clerk said sandwiches are not served. Also, the bakery case had very few options available. This was a wasted trip. Please update the website to reflect what is offered.
I went in to get a loaf of bread. I bought 3 for $15. It is very good bred.
The bread is always excellent! I avoid eating bread but When I do I eat this bread! Minimal ingredients and freshly baked! I was a little disappointed today, I placed an order a few days prior for easter and for pickup on Saturday. The young man who was there had no idea about my order but was able to find my receipt. He apologized for the inconvenience and was able to resolved the issue.
I called today asking about their breads. The person didn’t know what types of bread they have. She was totally no help to me.
Service: 1
Going into the retail space for Farrell is pretty useless. I've tried several times and it's a huge disappointment. The interior space is nice but it's sterile and no one is there. They didn't bother to make it inviting or comfortable. I don't know who staffs the store, it seems like friends and family or high school kids, because no one that works there knows anything.
They sell local products, eggs, stuff you'd like to support. Try asking whoever is forced to work the counter, they've never tried any of it, they aren't interested.
The last straw was when we made a specific trip to buy bread from the retail space so it hadn't been sitting in plastic like at the grocery store. We ask for sourdough, the kid gives us a random plastic bag with pre-sliced bread. We ask to have him slice a fresh loaf, he says it's fresh. Welp, we don't argue, go home.
At home, it becomes obvious that the bread in question their Italian, not their sourdough.
So, if you want to get poor customer service by employees that know less about Farrell's products than their own customer base, by all means, visit this store. I won't be buying this bread ever again, in store, or out. It's not a family operation, it's a large industrial bread factory with zero care for customers.
Atmosphere: 1
Food: 3
Service: 1
Great bakery
My wife and I tried this lovely bakery for the first time today. We were not disappointed! I had the blueberry muffin & my husband tried the chocolate muffin. They were hands down some of the best muffins we’ve ever had. Moist, light, & so flavorful! We can’t wait to visit again! God bless this bakery!
Restaurantji Recommends
Awesome place definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Find Farrell's at the Tulsa Farmer's Market too. Staff was helpful and friendly even though it was close to closing time. Was able to purchase the last Peacb Rolls and Honey Challah bread. Will be stopping by the brick and mortar to see what other offerings they have as well.
Atmosphere: 5
Food: 5
Service: 5
First time there. Employee was so kind and accommodating.
Atmosphere: 5
Food: 5
Service: 5
So far everything we have eaten from Farrell has been amazing. They have the best chocolate chip cookie I've eaten in years.
I used to love this store. However, they keep trying to sell me spoiled Chicken Salad. For example, I went in today July 2nd, and the chicken salad for sale went bad today. Yet they still tried to sell it to me. Not a quality store anymore. Bad customer service and spoiled products in-store.
Atmosphere: 1
Food: 4
Service: 1
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