Firehouse Subs 71St & Lewis St

Hot food and fresh

Atmosphere: 5

Food: 5

Service: 5

This location is usually pretty good. However, today was awful. I put in my online order at 11:50 with a scheduled 12:10 pickup. After waiting 25 minutes (12:35)I tried to cancel my order online but was instead directed to the counter. Everyone behind the counter seemed stressed and overwhelmed. I counted 5 employees. There were numerous other customers waiting on delayed orders. I explained that if they hadn’t started my order yet they could just cancel because my lunch break was close to being over. One of the employees said they just started the order so I decided to wait. While waiting, I counted at least 4 flies resting on top of the food prep counter. I got my order at 12:38 and headed back to work (3 min drive). The Philly cheesesteak was cold and there was tomato sauce all over the bottom of the sandwich. No ice for my drink either. I’m not sure what happened today. Hopefully they work out whatever was causing the poor service.

Atmosphere: 2

Food: 2

Service: 2

Even if I don't have money to spend their employees always let me get a cup of ice water. it's been hot out here lately and I appreciate you all

Atmosphere: 5

Food: 5

Service: 5

Subway ain't got shit on 🔥 fire house subs!!!! There subs are to die for
...... good good good......

Atmosphere: 5

Food: 5

Service: 5

Super nice employees!

Atmosphere: 5

Food: 5

Service: 5

Sandwich was outstanding. Staff was great.

Atmosphere: 5

Food: 5

Service: 5

Rudest staff I have come across. Giving attitude to any and all customers. Even Doordashers.

Atmosphere: 1

Food: 4

Service: 1

We went to pick a DoorDash and they lied and said my husband tried to steal the order but I was literally there and he didn’t! The manager is a liar and horrible at customer service

Service: 1

Excellent place to eat. Food was amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

Great food, but I'm here to say that the staff is always awesome, and in particular the red headed girl with the glasses goes above and beyond. Thanks for always making it a great experience!

Atmosphere: 5

Food: 5

Service: 5

The food is good

Atmosphere: 5

Food: 5

Service: 5

All the sandwiches are fantastic

Atmosphere: 5

Food: 5

Service: 5

5/2/25 @ 7pm ish was the time of my visit. The team working in store at this time posted are above are beyond accommodating great representatives of the firehouse subs name! The food is prepared perfectly and tastes excellent, and the service from these guys is always top notch and welcomed. Thank you again guys for an excellent dinner!

Atmosphere: 5

Food: 5

Service: 5

Decent humor for a subway

Food is always good here. Place is always clean. Friendly staff. Tried the new spicy dill sandwich and it was awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Firehouse Steak \u0026 Cheese, Hook \u0026 Ladder, The Italian Sandwich, Steak Sandwich