Rude workers. Ask you to pull up to the "front" when no one is behind you. Then refuse to give you a refund for food you didn't even get. All while they talk trash about you in front of your face.
Atmosphere: 1
Food: 1
Service: 1
joshua katschke
This place was very rude told me that they could not serve my kind in the Drive-Thru because I'm white so rude through drive-thru and then when we got up the window they smelled like weed and something weird
Service: 1
Nexus Jones
Ok so I ordered food for and had my bro go get it for me and they told me that they didnt have any chicken or sides cooked and this was at 9pm when it clearly says they close at 10pm. Why didnt they call to say they sorry we cant fill your order why make people waste their gas. I dont understand how they operate and the order my bro made was wrong also he ordered 10 pieces of orignal and they gave him extra crispy. But they had an order ready with sides for some other person so I guess if you order the special they dont have it unless you pay full menu price then magically it appears. I will go across town to the KFC that actually does their jobs no business from me or my family.
Atmosphere: 1
Food: 1
Service: 1
Wendy Mullen
There chicken pot pie was good but not like from the somerset Kentucky location. But it is close thanks for a little taste of home
Vegetarian options: The vegetables were very tender but crisp they just pop with flavor.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pot Pie Combo
Shelita Pigram
Food was fresh and hot
Todd H
Chicken is too spicy from the original. Also expensive.
Atmosphere: 4
Food: 3
Service: 4
First-Born
Everything was prepared after we ordered it and there was plenty of room to eat in there. The staff was courteous and the meal was really good!
Well, when you use the app for promotions it seems like they give you the bottom of the barrel product. The chicken was WET, GREASY, FALLING APART. The feathers weren't plucked but instead they were deep fried and laid to the side. Then when I asked for a refund they told me no because I ordered off the app and I have to call the number. Then the audacity to try and charge .30 for BBQ when they gave me whole bucket of chicken scraps. Ohh wait did I forget to mention they didn't include not 1 napkin for this nonsense of meal.
Atmosphere: 2
Food: 2
Service: 2
Syl Whitten
This is the 3rd time I have done a delivery through them. The 1st 2 was my husband & sister, this time was me personally, otherwise I wouldn't do a delivery from them based off the 1st 2 as both of them were messed up. I know the app part is not on the store, HOWEVER I did try to call & it makes a noise & hangs up, all 4 times I tried. I have nerve damage & can't handle ice in my drinks, it's not an option on the app to change it, also wanted extra mayo on the sandwiches & no pickles, but there was nothing I could do. Ordered the online only meal for 2 w/nuggets & the 3 piece tender box for free. 1st on both sandwiches they put 1 small drop of mayo on them, not even a normal amount. Then for the nuggets & tenders were supposed to get 2 sauces for each, we got 0 sauces. How can I take a picture of 0 sauces????♀️??? So now my husband has to run up to the store & get us some sauce, as we just moved in, or we have to eat them dry???♀️?. I recommend to either just go to a different location or IF you still want to risk your order being messed up, to either pick up or just eat there. Sucks cause we love KFC, but there isn't a way to modify your order or even contact them. They use door dash to deliver, I asked the driver to ask them to add mayo & no ice, he said they told him to have me do it online or call???. I told him tell them to fix their phone so we can, but also told him to just bring it. Wasn't his place to play middle man, plus he has more deliveries as he doesn't work for them & just trying to earn some money. For $26 for 2 people at fast food, I would think they would be a little bit nicer, but that's hard to find in the world anymore.
The girl at the window refused to add a drink to my order. Lazy all you do is hit a button. I just drove off at that point no food no drink. Just a lazy cashier.
Service: 1
teresa Peek
Store closes at 10pm and at 8:20pm I went there for chicken tenders. They said they were out for the night, I preceded to ask for 4 more different items, again they said they were out for the night. So, what is the point of being open, if you don't want to cook the chicken for the customers. You are losing a lot of money operating this way
Atmosphere: 1
Food: 1
Service: 1
Nicole Smith
Very good not greasy
Atmosphere: 5
Food: 5
Service: 5
Starlette Knight
Elijah the guy that took my order earlier today, was very helpful, he took his time to help me out on a large order and helped me get the best deal possible for a large family. 10/10!
Service: 5
Tammy Dake
Asked for 6 piece and 3 of them were 2 inch long drumsticks, the sides were cold, and the extra crispy chicken was so greasy it made the box soggy and fell out into the bag leaking grease on everything.
Rude workers. Ask you to pull up to the "front" when no one is behind you. Then refuse to give you a refund for food you didn't even get. All while they talk trash about you in front of your face.
Atmosphere: 1
Food: 1
Service: 1
This place was very rude told me that they could not serve my kind in the Drive-Thru because I'm white so rude through drive-thru and then when we got up the window they smelled like weed and something weird
Service: 1
Ok so I ordered food for and had my bro go get it for me and they told me that they didnt have any chicken or sides cooked and this was at 9pm when it clearly says they close at 10pm. Why didnt they call to say they sorry we cant fill your order why make people waste their gas. I dont understand how they operate and the order my bro made was wrong also he ordered 10 pieces of orignal and they gave him extra crispy. But they had an order ready with sides for some other person so I guess if you order the special they dont have it unless you pay full menu price then magically it appears. I will go across town to the KFC that actually does their jobs no business from me or my family.
Atmosphere: 1
Food: 1
Service: 1
There chicken pot pie was good but not like from the somerset Kentucky location. But it is close thanks for a little taste of home
Vegetarian options: The vegetables were very tender but crisp they just pop with flavor.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pot Pie Combo
Food was fresh and hot
Chicken is too spicy from the original. Also expensive.
Atmosphere: 4
Food: 3
Service: 4
Everything was prepared after we ordered it and there was plenty of room to eat in there. The staff was courteous and the meal was really good!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Chicken Sandwich
Well, when you use the app for promotions it seems like they give you the bottom of the barrel product. The chicken was WET, GREASY, FALLING APART. The feathers weren't plucked but instead they were deep fried and laid to the side. Then when I asked for a refund they told me no because I ordered off the app and I have to call the number. Then the audacity to try and charge .30 for BBQ when they gave me whole bucket of chicken scraps. Ohh wait did I forget to mention they didn't include not 1 napkin for this nonsense of meal.
Atmosphere: 2
Food: 2
Service: 2
This is the 3rd time I have done a delivery through them. The 1st 2 was my husband & sister, this time was me personally, otherwise I wouldn't do a delivery from them based off the 1st 2 as both of them were messed up. I know the app part is not on the store, HOWEVER I did try to call & it makes a noise & hangs up, all 4 times I tried. I have nerve damage & can't handle ice in my drinks, it's not an option on the app to change it, also wanted extra mayo on the sandwiches & no pickles, but there was nothing I could do. Ordered the online only meal for 2 w/nuggets & the 3 piece tender box for free. 1st on both sandwiches they put 1 small drop of mayo on them, not even a normal amount. Then for the nuggets & tenders were supposed to get 2 sauces for each, we got 0 sauces. How can I take a picture of 0 sauces????♀️??? So now my husband has to run up to the store & get us some sauce, as we just moved in, or we have to eat them dry???♀️?. I recommend to either just go to a different location or IF you still want to risk your order being messed up, to either pick up or just eat there. Sucks cause we love KFC, but there isn't a way to modify your order or even contact them. They use door dash to deliver, I asked the driver to ask them to add mayo & no ice, he said they told him to have me do it online or call???. I told him tell them to fix their phone so we can, but also told him to just bring it. Wasn't his place to play middle man, plus he has more deliveries as he doesn't work for them & just trying to earn some money. For $26 for 2 people at fast food, I would think they would be a little bit nicer, but that's hard to find in the world anymore.
Atmosphere: 1
Food: 2
Service: 1
Rude employees
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The girl at the window refused to add a drink to my order. Lazy all you do is hit a button. I just drove off at that point no food no drink. Just a lazy cashier.
Service: 1
Store closes at 10pm and at 8:20pm I went there for chicken tenders. They said they were out for the night, I preceded to ask for 4 more different items, again they said they were out for the night. So, what is the point of being open, if you don't want to cook the chicken for the customers. You are losing a lot of money operating this way
Atmosphere: 1
Food: 1
Service: 1
Very good not greasy
Atmosphere: 5
Food: 5
Service: 5
Elijah the guy that took my order earlier today, was very helpful, he took his time to help me out on a large order and helped me get the best deal possible for a large family. 10/10!
Service: 5
Asked for 6 piece and 3 of them were 2 inch long drumsticks, the sides were cold, and the extra crispy chicken was so greasy it made the box soggy and fell out into the bag leaking grease on everything.
Food: 1
Service: 2
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