Our family had Christmas Eve pizza at this location last evening. There were 13 of us and they were so courteous, kind, attentive and accommodating!! Hands down one of our best Christmas Eve pizza traditions to date! Thank you for making it special!!
Atmosphere: 5
Food: 5
Service: 5
Travis Brown
Great food but extremely slow service. It can take 40 mins to an hour to get a small pizza. When you're the only customer.
Atmosphere: 2
Food: 5
Service: 1
Ruth Teeple
Didn't have cheese or veggie pizza for vegeterians. They had about 8 pizzas and all meat but I asked and they did ring some up.
Atmosphere: 5
Food: 4
Service: 5
Brandon Miller
Doors are locked. I'm not doing drive thru pizza.
Service: 1
Elizabeth Wilson
When we arrived, there was a long line and NO pizzas. The salad bar has no toppings filled. The employees were focusing on To Go Orders and never bothered with the bars. After everything in the store calmed down, new pizzas were not put on the pizza bar. Looking in the back, they are focused on easy prep work with no effort put towards filling the food for the buffets.
Atmosphere: 1
Food: 2
Service: 1
Larry Keeton
Ordered a medium the works from the 51st and Union location ,pizza and cinnamon sticks, they said it would be ready in 20 minutes, it took over thirty minutes, the pizza, when I got the it looked like something a 2 year old through together, or a disgruntled employee trying to run customers off, which it did. The pizza wasn't even round, had huge indentation on one side, 2 inches of crust showing on all sides, less than a table spoon of toppings, and over cooked, hard as a rock .They did refund my money, because I returned it. Done with Mazzios.
Food: 1
Kayley Williams
The rudest person I’ve ever been served by!
Atmosphere: 1
Food: 3
Service: 1
Ruth Joyner
Terrible service. Rude manager. Food isn’t as good as it used to be. Not clean. They screwed up my last 3 orders. I ordered from them last week and they delivered the pizza wet. Did not even deliver today, but said they attempted to deliver. I was sitting close to my door. They never attempted delivery. They tried to say I gave them the wrong address. Then said they had an order to call before delivery. I’ve NEVER requested that. Will not order from them again. They have lost a consistent customer.
Atmosphere: 1
Food: 2
Service: 1
DrDeadsoul
Yet again it took over an hour and they said they were training people, it’s not a good idea to train on your busiest day. I travel for work and can say without a doubt this is the worst Mazzio’s I’m finally done after 10+ orders
Mary E
Been waiting almost 2 hours for my food. Have a starving 4 and 5 year old, and it’s an hour past their bed time now. Have called once already and still haven’t received any food or a refund.
Staff except the manager is always nice and food is fresh but man this location Always takes 40+ min to get even a simple order of wings and raviolis out I don’t understand the wait for even a small order. I ordered at 7:46 and it is now 8:30 manager was very rude when I was upset it was taking so long and acting as if I shouldn’t be upset I waited almost an hour and the food still ended up being cold
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Wings
Luke Ellsworth
Waited 3 hours and never got my food had to go to dominos
Kevin Vreeland
I’ve come here the last 4 times when the wait time says 20 minutes, and I’m still sitting here 30 minutes later waiting. Just change the website and/or get a tracker like Dominoe’s has. Get güd.
Atmosphere: 1
Food: 1
Service: 1
Alex Salazar
The issue I have is the online service. The website won't allow me to put in my address for delivery or pickup. Unfortunately I went with Dominoes. Won't have that great Mazzio taste but at least I was able to put my order in with ease. Maybe next time.
Our family had Christmas Eve pizza at this location last evening. There were 13 of us and they were so courteous, kind, attentive and accommodating!! Hands down one of our best Christmas Eve pizza traditions to date! Thank you for making it special!!
Atmosphere: 5
Food: 5
Service: 5
Great food but extremely slow service. It can take 40 mins to an hour to get a small pizza. When you're the only customer.
Atmosphere: 2
Food: 5
Service: 1
Didn't have cheese or veggie pizza for vegeterians. They had about 8 pizzas and all meat but I asked and they did ring some up.
Atmosphere: 5
Food: 4
Service: 5
Doors are locked. I'm not doing drive thru pizza.
Service: 1
When we arrived, there was a long line and NO pizzas. The salad bar has no toppings filled. The employees were focusing on To Go Orders and never bothered with the bars. After everything in the store calmed down, new pizzas were not put on the pizza bar.
Looking in the back, they are focused on easy prep work with no effort put towards filling the food for the buffets.
Atmosphere: 1
Food: 2
Service: 1
Ordered a medium the works from the 51st and Union location ,pizza and cinnamon sticks, they said it would be ready in 20 minutes, it took over thirty minutes, the pizza, when I got the it looked like something a 2 year old through together, or a disgruntled employee trying to run customers off, which it did. The pizza wasn't even round, had huge indentation on one side, 2 inches of crust showing on all sides, less than a table spoon of toppings, and over cooked, hard as a rock .They did refund my money, because I returned it. Done with Mazzios.
Food: 1
The rudest person I’ve ever been served by!
Atmosphere: 1
Food: 3
Service: 1
Terrible service. Rude manager. Food isn’t as good as it used to be. Not clean. They screwed up my last 3 orders. I ordered from them last week and they delivered the pizza wet. Did not even deliver today, but said they attempted to deliver. I was sitting close to my door. They never attempted delivery. They tried to say I gave them the wrong address. Then said they had an order to call before delivery. I’ve NEVER requested that. Will not order from them again. They have lost a consistent customer.
Atmosphere: 1
Food: 2
Service: 1
Yet again it took over an hour and they said they were training people, it’s not a good idea to train on your busiest day. I travel for work and can say without a doubt this is the worst Mazzio’s I’m finally done after 10+ orders
Been waiting almost 2 hours for my food. Have a starving 4 and 5 year old, and it’s an hour past their bed time now. Have called once already and still haven’t received any food or a refund.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff except the manager is always nice and food is fresh but man this location Always takes 40+ min to get even a simple order of wings and raviolis out I don’t understand the wait for even a small order. I ordered at 7:46 and it is now 8:30 manager was very rude when I was upset it was taking so long and acting as if I shouldn’t be upset I waited almost an hour and the food still ended up being cold
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Wings
Waited 3 hours and never got my food had to go to dominos
I’ve come here the last 4 times when the wait time says 20 minutes, and I’m still sitting here 30 minutes later waiting. Just change the website and/or get a tracker like Dominoe’s has. Get güd.
Atmosphere: 1
Food: 1
Service: 1
The issue I have is the online service. The website won't allow me to put in my address for delivery or pickup. Unfortunately I went with Dominoes. Won't have that great Mazzio taste but at least I was able to put my order in with ease. Maybe next time.
Atmosphere: 5
Food: 5
Service: 1
awesome staff :)
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