Dirty dishes, didn’t receive my side, and a hair in my salad.
Atmosphere: 3
Food: 2
Service: 2
S Vance
Came in to get out of the house. Spent a couple of hours reading my books while I munched on a steak breakfast sandwich and enjoyed an iced caramel latte.
Atmosphere: 5
Food: 5
Service: 5
Asher Bermudez
Awesome
Guiana karina Chacin
The guy at the front is always really nice and makes it feel like home. 🏡 there’s no better place than Panera when you need to fuel up 🆙
jodisue schofield
Good food, good portion size, fast service.
Atmosphere: 5
Food: 5
Service: 5
Dhruv Khattar
Didn’t appreciate having to wait 5 minutes (behind 2 people) to pick up a “rapid pickup” order, that too to be told that one of the items I ordered wasn’t available. They did make my replacement pretty quickly but gosh, it really needed some salt at the very least because I could taste practically nothing of that sandwich. Also while the cost difference of my original order and replacement was insignificant, I would’ve appreciated them offering to refund the difference.
Atmosphere: 4
Food: 3
Service: 3
Scotlin Irene
Does the Cesar salad dressing come out of the employees paycheck or something? Why when I order a Ceasars salad I only get like 2 little teaspoons of dressing (BTW this is the case even if I ask for extra which I find even more ridiculous). I assumed this was a Panera rule, until I went to the Panera on 41st, ordered a salad and surprisingly got an appropriate amount of dressing for my salad. I swear to god I could spit up more liquid than what yall give out as dressing. If other Paneras can get this right yall should be able to as well, Cmon now.
RC Play
Not on Panera App?!?!?!
Dano Paulsen
Never answers the phone and never have bread bowls. Maybe if you order by lunch, they won't run out.
Atmosphere: 1
Food: 1
Service: 1
Abby Hubble
I haven’t been to this location in years, but I was on the verge of Hangry. I ordered the breakfast chipotle, chicken egg sandwich and it did not disappoint. It was delicious. The service was prompt and courteous. Definitely go back soon.
The food was good, but the restaurant was FILTHY. Just hope we don’t get sick!
Andrew
The employees were friendly, but the food was expensive and the portions are tiny. I spent $15 on lunch and I'm still hungry. My sandwich was flat and miniature, and the macaroni and cheese didn't even fill the already small bowl up halfway.
Atmosphere: 2
Food: 2
Service: 5
Grace McCartney
The food here is typical Panera quality, but the service definitely is not. Unfortunately this is my closest location, and the last few times that I’ve visited have felt more than unwelcoming.
Edited: once we got home we realized there was a mistake in the order. What was supposed to be a tomato soup was a chicken and wild rice. The person this was for is vegetarian. They can’t eat it, and no one else wants it.
When I called to speak to a manager, I was told I would have to drive back to Panera (a 15 minute drive) to have the ONE ITEM refunded back. This is the second order in a row that has had an item missing or wrong. I had to give the manager my card number (very secure, love that for me) to have it refunded.
I’m appalled. Genuinely, the customer service was terrible, and the order wrong. (The correct items were good, but at what cost?!)
GM Liz, talk to your staff. Holy. cow.
Atmosphere: 2
Food: 5
Service: 1
Lauri Rottmayer
Our visit to Panera was okay. The standout was the orange scone I had which is one of the best things I’ve ever put in my mouth. The worst thing, probably the most disgusting public restroom I’ve been in ever. And they even have a combo lock on the door? Are they locking the dirt in? Rest of the visit/food were okay.
Atmosphere: 3
Food: 3
Service: 3
Shelley Biesemeyer
Ordered breakfast for my work group meeting and they were out of ciabatta and croissants at 730. They are a bakery. I was shocked and disappointed they were out of both.
Dirty dishes, didn’t receive my side, and a hair in my salad.
Atmosphere: 3
Food: 2
Service: 2
Came in to get out of the house. Spent a couple of hours reading my books while I munched on a steak breakfast sandwich and enjoyed an iced caramel latte.
Atmosphere: 5
Food: 5
Service: 5
Awesome
The guy at the front is always really nice and makes it feel like home. 🏡 there’s no better place than Panera when you need to fuel up 🆙
Good food, good portion size, fast service.
Atmosphere: 5
Food: 5
Service: 5
Didn’t appreciate having to wait 5 minutes (behind 2 people) to pick up a “rapid pickup” order, that too to be told that one of the items I ordered wasn’t available. They did make my replacement pretty quickly but gosh, it really needed some salt at the very least because I could taste practically nothing of that sandwich. Also while the cost difference of my original order and replacement was insignificant, I would’ve appreciated them offering to refund the difference.
Atmosphere: 4
Food: 3
Service: 3
Does the Cesar salad dressing come out of the employees paycheck or something? Why when I order a Ceasars salad I only get like 2 little teaspoons of dressing (BTW this is the case even if I ask for extra which I find even more ridiculous). I assumed this was a Panera rule, until I went to the Panera on 41st, ordered a salad and surprisingly got an appropriate amount of dressing for my salad. I swear to god I could spit up more liquid than what yall give out as dressing. If other Paneras can get this right yall should be able to as well, Cmon now.
Not on Panera App?!?!?!
Never answers the phone and never have bread bowls. Maybe if you order by lunch, they won't run out.
Atmosphere: 1
Food: 1
Service: 1
I haven’t been to this location in years, but I was on the verge of Hangry. I ordered the breakfast chipotle, chicken egg sandwich and it did not disappoint. It was delicious. The service was prompt and courteous. Definitely go back soon.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The food was good, but the restaurant was FILTHY. Just hope we don’t get sick!
The employees were friendly, but the food was expensive and the portions are tiny. I spent $15 on lunch and I'm still hungry. My sandwich was flat and miniature, and the macaroni and cheese didn't even fill the already small bowl up halfway.
Atmosphere: 2
Food: 2
Service: 5
The food here is typical Panera quality, but the service definitely is not. Unfortunately this is my closest location, and the last few times that I’ve visited have felt more than unwelcoming.
Edited: once we got home we realized there was a mistake in the order. What was supposed to be a tomato soup was a chicken and wild rice. The person this was for is vegetarian. They can’t eat it, and no one else wants it.
When I called to speak to a manager, I was told I would have to drive back to Panera (a 15 minute drive) to have the ONE ITEM refunded back. This is the second order in a row that has had an item missing or wrong. I had to give the manager my card number (very secure, love that for me) to have it refunded.
I’m appalled. Genuinely, the customer service was terrible, and the order wrong. (The correct items were good, but at what cost?!)
GM Liz, talk to your staff.
Holy. cow.
Atmosphere: 2
Food: 5
Service: 1
Our visit to Panera was okay. The standout was the orange scone I had which is one of the best things I’ve ever put in my mouth. The worst thing, probably the most disgusting public restroom I’ve been in ever. And they even have a combo lock on the door? Are they locking the dirt in? Rest of the visit/food were okay.
Atmosphere: 3
Food: 3
Service: 3
Ordered breakfast for my work group meeting and they were out of ciabatta and croissants at 730. They are a bakery. I was shocked and disappointed they were out of both.
Atmosphere: 4
Food: 2
Service: 3
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