The Carmel bites are ridiculous, online does not tell you how many you get for $2. You get four tiny pieces that are 1/4” think and maybe 1” square. The vanilla milkshake with fruit added (strawberries) is really a strawberry milkshake. They do not have fruit to add it is only a puree that must be mixed into the vanilla shake. Very poor menu design. If I wanted a strawberry milkshake, I would’ve ordered one, but that’s the only way they can provide the fruit for the vanilla shake. So save yourself the fruit charge and just order a strawberry milkshake. The burger was decent, but we never go back.
Atmosphere: 1
Food: 1
Matt Henderson
If I could give zero stars to this location it would be more accurate. A simple order turned into such an ordeal today. Their employee attempted to short change me, gave me the incorrect food THREE TIMES; and when I asked to correct these issues to be told “I don’t have time for this.” The managers only response was to ask me what they could do to fix it. Maybe comp the meal for the entire disrespectful interaction and failure to execute properly? Nothing was done in the end and I left with still incorrect food.
Even though fast food is scraping the bottom of the bucket to begin with, avoid this location as it really is the bottom of said bucket.
Atmosphere: 1
Food: 1
Service: 1
chad krifa
I hope there is a recording transcript for ordering. Unfortunately at the time the car hop takes my order, the neighboring stall had a huge truck start that also hit the menu. Instead of trying Tristen, she continued to ramble random menu options in a condescending tone. . I’m sure the property owner would want their staff to be more patient and to hear that their drive thru menu was being hit by a truck….
Ned N
Always takes forever and the food is cold!!!
Tried them again today... Same experience but many other vehicles had the same problem and voiced their concerns
Atmosphere: 1
Food: 1
Service: 1
Bonnie Ramirez
Drive thru
Food: 5
Service: 5
Susan Smit
Love the food
Atmosphere: 4
Food: 4
Service: 4
Tj Bauman
There payment methods are always messed up.
Atmosphere: 2
Food: 3
Service: 2
Bianca Johnston
Ordered my food, got my total and it seemed off. Asked them to repeat the order and the would respond. Waited 30 minutes to get to the window and by the time I got there it was totally wrong. Didn’t stay for them to make it right because I didn’t have another 30 minutes to waste.
Service: 1
Jen Swain
Terrible. Went for 2 drinks, waited almost 30 min. The person at the window didn't apologize for our wait. Took several minutes for him to figure out our change & it was wrong. My cranberry Limeade is terrible, tastes like pink carbonated water.
Atmosphere: 2
Food: 1
Service: 1
Zack Forrest
Go to drive through, no response. Pull into a stall, hit button, no response. Apparently they are too busy to take orders or make sure their screens don’t say “fart”
The whole experience was terrible first even just ordering i had to repeat my order multiple time and the speaker was getting angry with me even though I was just trying to tell him the same thing over and over again and he said *I don't understand that you need to say again* I mean if you are having trouble hearing me maybe say sorry or get someone who can listen better working the drive thru.
Next I pull up and pay for my 2 shakes and then proceed to wait 20 minutes to get my first shake not mixed by the way just caramel and vanilla unmixed and then wait another 10 minutes for A SHAKE it's not call a restraunt it's fast food and 2 shakes should not take 30 minutes and be unmixed. Also there was no one in the line when I pulled up by the time I left there was a train or cars and it was taking so long that's people ended up leaving.... worst experience I've ever had with sonic
Atmosphere: 1
Food: 1
Service: 1
Geoff Tracy
Sonic has really gone downhill lately - ordered something on the app, drove to the restaurant to check-in, and waited for 30 minutes before leaving. The excuse was they are short-handed, so it is a management fail. Poor employees
Atmosphere: 1
Food: 1
Service: 1
Kara Godsey
We frequent Sonic almost daily during the summer, and this is by far, the most unreliable Sonic location. We always order our drinks via the app and pick-up. Some days, everything goes smoothly. But more often than not—as is the case right here, right now—we are left to wait for 23 minutes (and counting) for 2 limeades. This is insane. Please staff your location appropriately. It stresses everyone out, and for sure drives both customers and perfectly hardworking employees away.
Atmosphere: 1
Service: 1
Logan Montgomery
Holy crap, the lady at the window on 6/23/25 @ 3pm was easily the rudest person I've dealt with in ANY situation. Ignores you, has a mean ass tone, and barks at the customer's like theyre an inconvenience to her. Id bet my life she is last in tips.
Atmosphere: 1
Food: 3
Service: 1
Run It Back Sports
Why are yall even open. I just waited ten minutes in your drive thru with no response. I'm not exaggerating I literally watched my clock. I.had to say hello.five times to even get a response and then was told keep waiting. It's a regular issue at this location. I promptly took my money and went to Braums in and out in 5 min.
The Carmel bites are ridiculous, online does not tell you how many you get for $2. You get four tiny pieces that are 1/4” think and maybe 1” square. The vanilla milkshake with fruit added (strawberries) is really a strawberry milkshake. They do not have fruit to add it is only a puree that must be mixed into the vanilla shake. Very poor menu design. If I wanted a strawberry milkshake, I would’ve ordered one, but that’s the only way they can provide the fruit for the vanilla shake. So save yourself the fruit charge and just order a strawberry milkshake. The burger was decent, but we never go back.
Atmosphere: 1
Food: 1
If I could give zero stars to this location it would be more accurate. A simple order turned into such an ordeal today. Their employee attempted to short change me, gave me the incorrect food THREE TIMES; and when I asked to correct these issues to be told “I don’t have time for this.” The managers only response was to ask me what they could do to fix it. Maybe comp the meal for the entire disrespectful interaction and failure to execute properly? Nothing was done in the end and I left with still incorrect food.
Even though fast food is scraping the bottom of the bucket to begin with, avoid this location as it really is the bottom of said bucket.
Atmosphere: 1
Food: 1
Service: 1
I hope there is a recording transcript for ordering. Unfortunately at the time the car hop takes my order, the neighboring stall had a huge truck start that also hit the menu. Instead of trying Tristen, she continued to ramble random menu options in a condescending tone.
. I’m sure the property owner would want their staff to be more patient and to hear that their drive thru menu was being hit by a truck….
Always takes forever and the food is cold!!!
Tried them again today... Same experience but many other vehicles had the same problem and voiced their concerns
Atmosphere: 1
Food: 1
Service: 1
Drive thru
Food: 5
Service: 5
Love the food
Atmosphere: 4
Food: 4
Service: 4
There payment methods are always messed up.
Atmosphere: 2
Food: 3
Service: 2
Ordered my food, got my total and it seemed off. Asked them to repeat the order and the would respond. Waited 30 minutes to get to the window and by the time I got there it was totally wrong. Didn’t stay for them to make it right because I didn’t have another 30 minutes to waste.
Service: 1
Terrible. Went for 2 drinks, waited almost 30 min. The person at the window didn't apologize for our wait. Took several minutes for him to figure out our change & it was wrong. My cranberry Limeade is terrible, tastes like pink carbonated water.
Atmosphere: 2
Food: 1
Service: 1
Go to drive through, no response. Pull into a stall, hit button, no response. Apparently they are too busy to take orders or make sure their screens don’t say “fart”
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The whole experience was terrible first even just ordering i had to repeat my order multiple time and the speaker was getting angry with me even though I was just trying to tell him the same thing over and over again and he said *I don't understand that you need to say again* I mean if you are having trouble hearing me maybe say sorry or get someone who can listen better working the drive thru.
Next I pull up and pay for my 2 shakes and then proceed to wait 20 minutes to get my first shake not mixed by the way just caramel and vanilla unmixed and then wait another 10 minutes for A SHAKE it's not call a restraunt it's fast food and 2 shakes should not take 30 minutes and be unmixed. Also there was no one in the line when I pulled up by the time I left there was a train or cars and it was taking so long that's people ended up leaving.... worst experience I've ever had with sonic
Atmosphere: 1
Food: 1
Service: 1
Sonic has really gone downhill lately - ordered something on the app, drove to the restaurant to check-in, and waited for 30 minutes before leaving. The excuse was they are short-handed, so it is a management fail. Poor employees
Atmosphere: 1
Food: 1
Service: 1
We frequent Sonic almost daily during the summer, and this is by far, the most unreliable Sonic location. We always order our drinks via the app and pick-up. Some days, everything goes smoothly. But more often than not—as is the case right here, right now—we are left to wait for 23 minutes (and counting) for 2 limeades. This is insane. Please staff your location appropriately. It stresses everyone out, and for sure drives both customers and perfectly hardworking employees away.
Atmosphere: 1
Service: 1
Holy crap, the lady at the window on 6/23/25 @ 3pm was easily the rudest person I've dealt with in ANY situation. Ignores you, has a mean ass tone, and barks at the customer's like theyre an inconvenience to her. Id bet my life she is last in tips.
Atmosphere: 1
Food: 3
Service: 1
Why are yall even open. I just waited ten minutes in your drive thru with no response. I'm not exaggerating I literally watched my clock. I.had to say hello.five times to even get a response and then was told keep waiting. It's a regular issue at this location. I promptly took my money and went to Braums in and out in 5 min.
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