If I could leave no stars, I definitely would. Have gone to this location on numerous occasions and have always had troubles with “no fried food available” so I accommodated to what’s available way too many times - I had an online order and sat at the kiosk for way too long, went around to the drive thru and I’m asked if I’d like a refund instead of my food being made. Drove to the window and I see the employees sitting on the counters vaping enjoying their sonic food and drinks. Was also told the refund would take numerous days and that it’s best to reach out to the number on the app.. thanks.
Atmosphere: 1
Food: 1
Service: 1
Dave Bryant
Prompt courteous service with a smile
Atmosphere: 3
Food: 3
Service: 3
reginald cathey
Really good service chees wasnt melted on my foot long coney
Atmosphere: 5
Food: 3
Service: 5
Joe Johnson
The food was cold and didn't taste very good at all. I however did appreciate the cherry shake that the crew custom made.
Food: 3
Service: 5
Way Introvert
I WISH I COULD GIVE ONE STAR. EVERY SINGLE TIME I COME TO THIS ONE I WAIT OVER 15 MINS FOR FOOD OR DRINKS!! ITS SAD! NEVER COMING BACK SMH
Andrea Clark
We ordered on the app and checked in. We only had drinks after waiting 10minutes they turned all the lights off and closed a hour earlier than posted times. When drive around they came to tell it was closed. I told them I had a mobile order and had been checked in for 10 minutes. The guy left came back with my drinks that were already ready and sitting on the counter. He just said here and walked off.
Atmosphere: 1
Food: 1
Service: 1
A.L. Pongratz
Although they were neither busy nor particularly fast, the food was hot, tasty, and everything you would expect from a Sonic. Note that this property has only one access point from Sheridan Road, which can be tedious during busy traffic.
Atmosphere: 4
Food: 5
Service: 4
Patti Austin
BECAREFUL ORDERING A HOTDOG AFTER 4 OCLOCK THIS IS THE SECOND TIME I ORDERED A HOT DOG THERE THAT THE WEINER WAS TOUGH LIKE IT SAT UNDER A LIGHT ALL DAY AND THEY SERVED IT TO ME LIKE IT WAS SUPPOSE TO BE ALRIGHT. I THRU IT AWAY BECAUSE LAST TIME I WENT THEY MADE ME ANOTHER ONE WITH THE SAME BAD HOT DOG. I WILL NEVER ORDER ANOTHER ONE FROM THIS LOCATION
Atmosphere: 3
Food: 1
Service: 4
Tammy Mushaney
Just got ice
Atmosphere: 5
Food: 5
Service: 5
Roah Safia
Services bad but I ordered a shake and it was made bad not sure what was in it however did not taste to it like a normal shake and I had came 3 different times to make sure that I am not being extra. The service sucks like employees don’t deserve the job no the 1 star I’m really disappointed with this location from management to customer service I was served the shake with a whole in the cup.
I didn't think Sonic could do any worse than the worst Sonic. I literally live across the street from one Sonic but drive 2 miles to another one because they usually make my drink just the way I like it. When it comes to food though that's a different story. Twice now I have ordered onion rings cooked light and this time they weren't even edible. I give up. Looks like I have to find someplace else to eat at. Just wish Whataburger had more locations because it doesn't get much better than them. Sonic once upon the time was the best for service and consistency but definitely not the case anymore. Do better Sonic !! I was going to post a picture of my burnt or overly cooked onion rings and it doesn't even give the option. Hmmm I wonder why ,
Atmosphere: 3
Food: 1
Service: 5
Ronda Paxson
I wait 20 mins for 2 corn dogs. 2 other cars in the parking lot. I pushed the button and asked if I was gonna get the food. She apologized and brought it right out. Ridiculous! Wonder how much longer I would have waited if I hadn't asked.
Food: 4
Service: 1
Cesar Callejas
Out of everything. Seems like they only have one worker all the time
Joe Creighton
Waited 15 minutes due to customer in front of me and what appeared to be poor service, as they made his food wrong several times.
Atmosphere: 3
Food: 2
Service: 2
Raymond Bowling
I've been waiting for 5 items for about 30 minutes....they suck NEVER ORDER HERE
If I could leave no stars, I definitely would. Have gone to this location on numerous occasions and have always had troubles with “no fried food available” so I accommodated to what’s available way too many times - I had an online order and sat at the kiosk for way too long, went around to the drive thru and I’m asked if I’d like a refund instead of my food being made. Drove to the window and I see the employees sitting on the counters vaping enjoying their sonic food and drinks. Was also told the refund would take numerous days and that it’s best to reach out to the number on the app.. thanks.
Atmosphere: 1
Food: 1
Service: 1
Prompt courteous service with a smile
Atmosphere: 3
Food: 3
Service: 3
Really good service chees wasnt melted on my foot long coney
Atmosphere: 5
Food: 3
Service: 5
The food was cold and didn't taste very good at all. I however did appreciate the cherry shake that the crew custom made.
Food: 3
Service: 5
I WISH I COULD GIVE ONE STAR. EVERY SINGLE TIME I COME TO THIS ONE I WAIT OVER 15 MINS FOR FOOD OR DRINKS!! ITS SAD! NEVER COMING BACK SMH
We ordered on the app and checked in. We only had drinks after waiting 10minutes they turned all the lights off and closed a hour earlier than posted times. When drive around they came to tell it was closed. I told them I had a mobile order and had been checked in for 10 minutes. The guy left came back with my drinks that were already ready and sitting on the counter. He just said here and walked off.
Atmosphere: 1
Food: 1
Service: 1
Although they were neither busy nor particularly fast, the food was hot, tasty, and everything you would expect from a Sonic. Note that this property has only one access point from Sheridan Road, which can be tedious during busy traffic.
Atmosphere: 4
Food: 5
Service: 4
BECAREFUL ORDERING A HOTDOG AFTER 4 OCLOCK THIS IS THE SECOND TIME I ORDERED A HOT DOG THERE THAT THE WEINER WAS TOUGH LIKE IT SAT UNDER A LIGHT ALL DAY AND THEY SERVED IT TO ME LIKE IT WAS SUPPOSE TO BE ALRIGHT. I THRU IT AWAY BECAUSE LAST TIME I WENT THEY MADE ME ANOTHER ONE WITH THE SAME BAD HOT DOG. I WILL NEVER ORDER ANOTHER ONE FROM THIS LOCATION
Atmosphere: 3
Food: 1
Service: 4
Just got ice
Atmosphere: 5
Food: 5
Service: 5
Services bad but I ordered a shake and it was made bad not sure what was in it however did not taste to it like a normal shake and I had came 3 different times to make sure that I am not being extra.
The service sucks like employees don’t deserve the job no the 1 star
I’m really disappointed with this location from management to customer service I was served the shake with a whole in the cup.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I didn't think Sonic could do any worse than the worst Sonic. I literally live across the street from one Sonic but drive 2 miles to another one because they usually make my drink just the way I like it. When it comes to food though that's a different story. Twice now I have ordered onion rings cooked light and this time they weren't even edible. I give up. Looks like I have to find someplace else to eat at. Just wish Whataburger had more locations because it doesn't get much better than them. Sonic once upon the time was the best for service and consistency but definitely not the case anymore. Do better Sonic !! I was going to post a picture of my burnt or overly cooked onion rings and it doesn't even give the option. Hmmm I wonder why ,
Atmosphere: 3
Food: 1
Service: 5
I wait 20 mins for 2 corn dogs. 2 other cars in the parking lot. I pushed the button and asked if I was gonna get the food. She apologized and brought it right out.
Ridiculous!
Wonder how much longer I would have waited if I hadn't asked.
Food: 4
Service: 1
Out of everything. Seems like they only have one worker all the time
Waited 15 minutes due to customer in front of me and what appeared to be poor service, as they made his food wrong several times.
Atmosphere: 3
Food: 2
Service: 2
I've been waiting for 5 items for about 30 minutes....they suck NEVER ORDER HERE
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