Ordered on the app for the first time. The whole order was wrong. I won't be back. Don't bother responding to this post.
Atmosphere: 1
Food: 1
Service: 1
Jas
THE DRIVE THRU LINE IS INSANELY SLOW
AYe AYe
drink did not taste like caramel. I will not be coming back here.
also very woke
Atmosphere: 1
Food: 1
Service: 1
Aaron “Aaron” Thiessen
Always good thank you to all the baristas serving amazing beverages I appreciate the work y'all do.
Atmosphere: 5
Food: 5
Service: 5
Kyle White
The mobile app often has items that are unavailable when you arrive to the store. Previously I have been switched out for cheaper items and the management not even thinking of price differences. When something goes out of stock, wouldn’t it immediately be turned off in the app? This has happened to me several times at this location and is very frustrating.
Atmosphere: 1
Food: 4
Service: 1
Maria Rochette Carter
Ordered a matcha and it had so many clumps in it. Not just the green powder clumps. It had clear clumps too and the milk tasted spoiled. The staff were not very welcoming and they all looked like they didn’t want to be there. The person taking my order at the register was rude too. There was also nobody in the drive thru and nobody ordering ahead of me, yet they made my drink after a couple people had ordered. If I ordered first, my drink should’ve been given to me sooner. There were also some people touching the drinks at the pick up area that weren’t theirs. None of the employees said anything about it. It was really disgusting.
Atmosphere: 1
Food: 1
Service: 1
Owen Maier
Drive through was incredibly long after order was placed. Four cars left the drive through, I assume because of the excessive wait. The person at the delivery window was very low in hospitality. No greeting, and when our drinks were handed, there was no thanks for our patronage.
Food: 4
Service: 2
Ian Barnett
Danielle was such a sweet heart! Thank you for showing us such kindness and being helpful!
Atmosphere: 5
Food: 5
Service: 5
Sarah Robinson
Very nice and patient staff. It was my 16yr old daughter's first time there and they were so kind to help her figure out what she would like.
Atmosphere: 5
Food: 5
Service: 5
Sheila Slack
I love the 31st street store! The baristas are so sweet and they call me by name everytime. Is a comfortable spot to do business. Best store!
11/13 5:52 pm. Literally been in line for an hour.
Atmosphere: 1
Food: 5
Service: 1
Alicia Dozier
My drink should’ve been ready at 705 pm . I got there at 708 and my drink was not ready several workers standing around with one working drive thru. 714 they finally started working on my drink after seeming so confused on where it was. 720 I finally received my drink.
Atmosphere: 1
Food: 3
Service: 2
Roses Yang
Afternoon crew is better. Faster service! Hehe.
Atmosphere: 5
Food: 5
Service: 5
Lexi Garcia
I came in 10/18 around 7:30pm, the workers were all so welcoming and friendly, I was brought my drink, it was the best caramel ribbon crunch frap I had ever had!!! Great location definitely made my night after having a horrible day :)
Atmosphere: 5
Service: 5
Giss Martinez
They’ve never gotten my order right and it’s like they do it on purpose like can you not hear. Horrible experience, i’m not going to this starbucks ever again.
Ordered on the app for the first time. The whole order was wrong. I won't be back. Don't bother responding to this post.
Atmosphere: 1
Food: 1
Service: 1
THE DRIVE THRU LINE IS INSANELY SLOW
drink did not taste like caramel. I will not be coming back here.
also very woke
Atmosphere: 1
Food: 1
Service: 1
Always good thank you to all the baristas serving amazing beverages I appreciate the work y'all do.
Atmosphere: 5
Food: 5
Service: 5
The mobile app often has items that are unavailable when you arrive to the store. Previously I have been switched out for cheaper items and the management not even thinking of price differences. When something goes out of stock, wouldn’t it immediately be turned off in the app? This has happened to me several times at this location and is very frustrating.
Atmosphere: 1
Food: 4
Service: 1
Ordered a matcha and it had so many clumps in it. Not just the green powder clumps. It had clear clumps too and the milk tasted spoiled. The staff were not very welcoming and they all looked like they didn’t want to be there. The person taking my order at the register was rude too. There was also nobody in the drive thru and nobody ordering ahead of me, yet they made my drink after a couple people had ordered. If I ordered first, my drink should’ve been given to me sooner. There were also some people touching the drinks at the pick up area that weren’t theirs. None of the employees said anything about it. It was really disgusting.
Atmosphere: 1
Food: 1
Service: 1
Drive through was incredibly long after order was placed. Four cars left the drive through, I assume because of the excessive wait.
The person at the delivery window was very low in hospitality. No greeting, and when our drinks were handed, there was no thanks for our patronage.
Food: 4
Service: 2
Danielle was such a sweet heart! Thank you for showing us such kindness and being helpful!
Atmosphere: 5
Food: 5
Service: 5
Very nice and patient staff. It was my 16yr old daughter's first time there and they were so kind to help her figure out what she would like.
Atmosphere: 5
Food: 5
Service: 5
I love the 31st street store! The baristas are so sweet and they call me by name everytime. Is a comfortable spot to do business. Best store!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
11/13 5:52 pm. Literally been in line for an hour.
Atmosphere: 1
Food: 5
Service: 1
My drink should’ve been ready at 705 pm . I got there at 708 and my drink was not ready several workers standing around with one working drive thru. 714 they finally started working on my drink after seeming so confused on where it was. 720 I finally received my drink.
Atmosphere: 1
Food: 3
Service: 2
Afternoon crew is better. Faster service! Hehe.
Atmosphere: 5
Food: 5
Service: 5
I came in 10/18 around 7:30pm, the workers were all so welcoming and friendly, I was brought my drink, it was the best caramel ribbon crunch frap I had ever had!!! Great location definitely made my night after having a horrible day :)
Atmosphere: 5
Service: 5
They’ve never gotten my order right and it’s like they do it on purpose like can you not hear. Horrible experience, i’m not going to this starbucks ever again.
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