Horrible place to eat! Twice now they have messed up my order and have not done anything to fix the situation & the most recent visit the co-worker saw that his co-worker was messing my order up but did nothing nor said anything about It and they gave it to me anyways. A $30 order has no room for mistakes!
Atmosphere: 1
Food: 1
Service: 1
Aaron Carr
Don't you ever eat from this store. They give you stale food and leave 7 dollars worth of food out of your bag. The store needs fired and new staff needs to be rehired. Even the general manager....
Atmosphere: 1
Food: 1
Service: 1
Myesha Moore
After waiting in a long line, this location completely got my order wrong. Then proceeded to provide 6 sauce packets for 10 tacos… Also, how is this an acceptable taco to give someone..??
Atmosphere: 1
Food: 1
Service: 1
Mckaiya Alley
Got a cantina bowl and it was all tossed around and the rice wasn’t even fully cooked was hard as a rock very rude customer service went at 2am and the guy at the window slammed the door in my face
Atmosphere: 1
Food: 1
Service: 1
Cody Falk
I have never once had my order right at this Taco Bell. As I’m writing this I’m watching an employee take a smoke break with a 6 car line outside. The only reason I’m even in line is because they didn’t put the nacho cheese sauce I paid for in the bag in the first place. The line hasn’t moved in 15 minutes. I tried calling, they literally picked up the phone and hung it up. My food is getting cold and soggy in my lap while I wait.
Editing to add: once again this Taco Bell has failed to give me half my order. Checking the receipt i did in fact pay for it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco
Jana R Horton (SmiliNok)
No B cashiers just kiosk
Atmosphere: 2
Food: 3
Service: 2
Bri “Bri-ann Unique” Smith
So disappointed I live right across the street from this location and it just seems lately every time I go it's honestly a situation. I've worked in fast food, I've managed fast food, & we are human & unfortunately sometimes things are just out of our control. However, this was not one of those situations. Apparently they are out of tomatoes😱insane right?lol!😳(Jk).... But seriously though, apparently they were out of tomatoes because it's hard to believe making a variety of different tacos that you forgot to put tomatoes on every one of the orders that you made however I cannot even confirm that because when I call I get hung up on that's for another review though back to my issue apparently they were out of tomatoes & that would of been ok IF I was told prior 2 ordering vrs finding out once I gt home 2eat & feed my VERY HANGREY 2YR OLD GRANDCHILD. Here's the thing it might sound like something simple but if you're a mother you know, understand, and absolutely can relate that most children that age are a little picky and it's hard to find things for them to eat but my baby loves tomatoes 🍅... .... Moving along, fast forwarding........here's the point & moral...... I ordered several different items (all of which comes with tomatoes). my g.baby is picky like any other 2yr old but she absolutely loves the tomatoes,cheese & lettuce off the top of the tacos & that's exactly why I went. As mentioned above the convenience of it being directly across the street from my apt. allowed me 2 have an advantage in knocking out 2 birds w/1stone. I'm like great that saves time, energy, etc I will eat the meat&shell talk and she'll eat the tomatoes cheese lettuce... Well since I was uninformed there was no convenience of that and I'm still in the kitchen right now I'm cooking her something to eat and just fed up. This would have all been avoided had I was just told we are at a tomatoes is that going to be okay. Anyway like I said small things with giant but I still wanted to share it because as a mother as a daughter as a counselor as a therapist as a wife every minute of my day is a very valuable minute it's respectful and I guess poor customer service and my money is more important than a continued loyal customer.
Atmosphere: 1
Food: 1
Service: 1
Ryan Hafner
This one stinks. However, this was the best visit here by far. People were great today. Service was fast and friendly. The food on the other hand was skimpy and the rice was under cooked. I had the 7 layer burrito (my all time fave). But half the rice was crunchy. The size of the burrito was half the size of my last visit to a Bell in OKC.
Atmosphere: 4
Food: 2
Service: 4
Vinny
Had a great Frozen Baja Blast before my workout ! #ADIDAS
The entire crew was just lovely tonight. Everyone was polite and offered me water. I'm making this my taco bell
Atmosphere: 5
Food: 5
Service: 5
Yuanita Brown
Love the food, love the soft tacos and the five layer burrito wish the nacho fries were still there but that's okay
Atmosphere: 5
Food: 5
Service: 5
Sam W.
I ordered food late at night so there was nobody in the store. However they still managed to forget a drink. Forgot all the hot sauce and forgot the silverware
Atmosphere: 1
Food: 3
Service: 1
Brenda Mcclish
Paid for two sides of taco meat,was only given one side manager on duty said it was two sides it was not even half way full.
Atmosphere: 3
Food: 2
Service: 1
Cre8tive Artist
I ordered from the Taco Bell app while sitting in the lobby at the 71st Street location, but the app placed my order at the Catoosa Taco Bell — 15 miles away!
When I asked for help:
The 71st Street Taco Bell refused to make my order.
The Catoosa Taco Bell refused to cancel it.
Neither location would issue me a refund.
So I was left paying for food I never received. That is completely unacceptable.
The app is unreliable, the customer service was awful, and the refusal to resolve a clear mistake shows zero respect for customers.
🚫 I will NEVER eat at Taco Bell again. 📱 YOUR APP IS TERRIBLE!I ordered from the Taco Bell app while sitting in the lobby at the 71st Street location, but the app placed my order at the Catoosa Taco Bell — 15 miles away!
When I asked for help:
The 71st Street Taco Bell refused to make my order.
The Catoosa Taco Bell refused to cancel it.
Neither location would issue me a refund.
So I was left paying for food I never received. That is completely unacceptable.
The app is unreliable, the customer service was awful, and the refusal to resolve a clear mistake shows zero respect for customers.
🚫 I will NEVER eat at Taco Bell again. 📱 YOUR APP IS TERRIBLE!
If it sucks since they changed it!
Horrible place to eat! Twice now they have messed up my order and have not done anything to fix the situation & the most recent visit the co-worker saw that his co-worker was messing my order up but did nothing nor said anything about It and they gave it to me anyways. A $30 order has no room for mistakes!
Atmosphere: 1
Food: 1
Service: 1
Don't you ever eat from this store. They give you stale food and leave 7 dollars worth of food out of your bag. The store needs fired and new staff needs to be rehired. Even the general manager....
Atmosphere: 1
Food: 1
Service: 1
After waiting in a long line, this location completely got my order wrong. Then proceeded to provide 6 sauce packets for 10 tacos… Also, how is this an acceptable taco to give someone..??
Atmosphere: 1
Food: 1
Service: 1
Got a cantina bowl and it was all tossed around and the rice wasn’t even fully cooked was hard as a rock very rude customer service went at 2am and the guy at the window slammed the door in my face
Atmosphere: 1
Food: 1
Service: 1
I have never once had my order right at this Taco Bell. As I’m writing this I’m watching an employee take a smoke break with a 6 car line outside. The only reason I’m even in line is because they didn’t put the nacho cheese sauce I paid for in the bag in the first place. The line hasn’t moved in 15 minutes. I tried calling, they literally picked up the phone and hung it up. My food is getting cold and soggy in my lap while I wait.
Editing to add: once again this Taco Bell has failed to give me half my order. Checking the receipt i did in fact pay for it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco
No B cashiers just kiosk
Atmosphere: 2
Food: 3
Service: 2
So disappointed I live right across the street from this location and it just seems lately every time I go it's honestly a situation. I've worked in fast food, I've managed fast food, & we are human & unfortunately sometimes things are just out of our control.
However, this was not one of those situations. Apparently they are out of tomatoes😱insane right?lol!😳(Jk).... But seriously though, apparently they were out of tomatoes because it's hard to believe making a variety of different tacos that you forgot to put tomatoes on every one of the orders that you made however I cannot even confirm that because when I call I get hung up on that's for another review though back to my issue apparently they were out of tomatoes & that would of been ok IF I was told prior 2 ordering vrs finding out once I gt home 2eat & feed my VERY HANGREY 2YR OLD GRANDCHILD. Here's the thing it might sound like something simple but if you're a mother you know, understand, and absolutely can relate that most children that age are a little picky and it's hard to find things for them to eat but my baby loves tomatoes 🍅... .... Moving along, fast forwarding........here's the point & moral...... I ordered several different items (all of which comes with tomatoes). my g.baby is picky like any other 2yr old but she absolutely loves the tomatoes,cheese & lettuce off the top of the tacos & that's exactly why I went. As mentioned above the convenience of it being directly across the street from my apt. allowed me 2 have an advantage in knocking out 2 birds w/1stone. I'm like great that saves time, energy, etc I will eat the meat&shell talk and she'll eat the tomatoes cheese lettuce... Well since I was uninformed there was no convenience of that and I'm still in the kitchen right now I'm cooking her something to eat and just fed up. This would have all been avoided had I was just told we are at a tomatoes is that going to be okay. Anyway like I said small things with giant but I still wanted to share it because as a mother as a daughter as a counselor as a therapist as a wife every minute of my day is a very valuable minute it's respectful and I guess poor customer service and my money is more important than a continued loyal customer.
Atmosphere: 1
Food: 1
Service: 1
This one stinks. However, this was the best visit here by far. People were great today. Service was fast and friendly. The food on the other hand was skimpy and the rice was under cooked. I had the 7 layer burrito (my all time fave). But half the rice was crunchy. The size of the burrito was half the size of my last visit to a Bell in OKC.
Atmosphere: 4
Food: 2
Service: 4
Had a great Frozen Baja Blast before my workout ! #ADIDAS
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
The entire crew was just lovely tonight. Everyone was polite and offered me water. I'm making this my taco bell
Atmosphere: 5
Food: 5
Service: 5
Love the food, love the soft tacos and the five layer burrito wish the nacho fries were still there but that's okay
Atmosphere: 5
Food: 5
Service: 5
I ordered food late at night so there was nobody in the store. However they still managed to forget a drink. Forgot all the hot sauce and forgot the silverware
Atmosphere: 1
Food: 3
Service: 1
Paid for two sides of taco meat,was only given one side manager on duty said it was two sides it was not even half way full.
Atmosphere: 3
Food: 2
Service: 1
I ordered from the Taco Bell app while sitting in the lobby at the 71st Street location, but the app placed my order at the Catoosa Taco Bell — 15 miles away!
When I asked for help:
The 71st Street Taco Bell refused to make my order.
The Catoosa Taco Bell refused to cancel it.
Neither location would issue me a refund.
So I was left paying for food I never received. That is completely unacceptable.
The app is unreliable, the customer service was awful, and the refusal to resolve a clear mistake shows zero respect for customers.
🚫 I will NEVER eat at Taco Bell again.
📱 YOUR APP IS TERRIBLE!I ordered from the Taco Bell app while sitting in the lobby at the 71st Street location, but the app placed my order at the Catoosa Taco Bell — 15 miles away!
When I asked for help:
The 71st Street Taco Bell refused to make my order.
The Catoosa Taco Bell refused to cancel it.
Neither location would issue me a refund.
So I was left paying for food I never received. That is completely unacceptable.
The app is unreliable, the customer service was awful, and the refusal to resolve a clear mistake shows zero respect for customers.
🚫 I will NEVER eat at Taco Bell again.
📱 YOUR APP IS TERRIBLE!
Atmosphere: 1
Food: 1
Service: 1
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