Well the worst burrito I've ever had, and the chicken quesadilla had barely chicken in it.
Ashley Stepp
This was the worst taco bell I've ate at
Atmosphere: 2
Food: 1
Service: 1
rick noble
Good for fast food
Atmosphere: 4
Food: 4
Service: 4
Renee Burris
This location is by far the most unprofessional, rude & entitled staff I've experienced, and my career lead me to spend 18 yrs in the restaurant life! We spent $38.84 on food for my family and myself while also having another, separate order from ours. We tried telling the lil girl at the window we had 2 separate orders but she INSISTED that both orders were in 1 bag. We were headed back to Tahlequah when we stopped here so when we realized that we, in fact did NOT have our food, it was too late to turn back around. I called the store and told the manager what happened and she knew we left our food because she said it was still sitting by the window. I told her we didn't live here and wouldn't be back for a few weeks. She told me to come by when I was back in town and they would replace the food we didn't get. Well fast forward to that day, the manager on duty was very ugly (for no reason) and made the crew come tell me that after making me wait almost 40 minutes, they weren't able to replace my food. Like I have no problem at all with understanding how food costs affect a shift, but when someone spends that much on food and then has to argue about not receiving the food, you'd think the manager would conduct herself more professionally than the crew did! It's not a fun feeling wasting that much money on food we didn't even get. And my lil brother didn't even eat all his food due to it being made wrong, and the quality of the food was less than mediocre. I'd rather dig food out of the trash than eat at this location again
Atmosphere: 1
Food: 1
Service: 1
Rochelle Peterson
Went thru drive thru order keyed in for 4 sauce recieved only 2 tacos not good without sauce only had enough for 1 so disappointed
Atmosphere: 3
Food: 1
Service: 2
Cassidy Martin
I think just about everything was wrong that could have been. We went through the drive thru. My drink was too full and the lid wasn’t on all the way and spilled all over me when I tried to put my straw in and also when I tried to take the lid off. My black bean cheesy Gordita crunch wasn’t wrapped in paper. My fries were a soggy, unseasoned clump and also where I found hair #1. Hair #2 was in my nacho cheese cup. I also ordered a cheesy bean and rice burrito but it was full of beef (I am a vegetarian). The worst part is this cost me 16 bucks. I will never be coming back to this location, most frustrating experience I’ve had at a Taco Bell and that is saying a lot.
Food: 1
Service: 2
FallenAngel
I ordered a chicken cantina bowl, with no cheese and sour cream, and they didn’t add chicken nor pico de gallo. We came back and then they proceded to then add chicken and pico de gallo, and cheese when we stated no cheese.
Atmosphere: 2
Food: 1
Service: 2
Nicole Carden
I really appreciate Angel at this location! We had a large, annoying order - and at no point did she need to tell me one of the tacos was messed up. We wouldn't have known until we got home with our order. But! She did tell me and told me how she had fixed it. I thought that was fantastic customer service. The food is great and the lobby area was clean!
Atmosphere: 5
Food: 5
Service: 5
Macie Pitts
They NEVER make nacho fries fresh, and they always taste like they have been left out for a while. Everytime I go to this location, I am disappointed.
Atmosphere: 1
Food: 4
Service: 1
Corey Chatman
The service is trash they charge you all this money and give you less food and then give you what you asked for
I came through the drive-through I was greeted by the manager, Cole He was very professional. The food was awesome and it was a great experience and I just thought I should let you guys know. I go to a lot of different restaurants and never really get good service like this
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Billy
I didn’t receive any cheese on my 3 Doritos tacos.. I was debating on asking for extra cheese before ordering and decided against it and ended up with no cheese. I guess things in life could be worse.
Food: 3
Service: 3
Hailey Ann
If I could put 0 stars I would. Cold food, incorrect portions, and rude staff. Save yourself the time and disappointment and go to the Taco Bell on Kenosha.
Food: 1
Service: 1
Lunchbox
The restaurant was short staffed and our food took longer to come out so the manager brought us some free taco coupons. Our burritos were all edited to remove and add ingredients and all but one of them were made correctly. We did not alert them to the mistake as we knew they were already short staffed and behind on orders due to them bringing us the coupons. The staff was very kind when they brought out our food and coupons.
Food: 5
Service: 5
Brandon Alvarado
It was a hot day outside and when I came inside to study, I was offered a drink. The staff here is amazing.
Well the worst burrito I've ever had, and the chicken quesadilla had barely chicken in it.
This was the worst taco bell I've ate at
Atmosphere: 2
Food: 1
Service: 1
Good for fast food
Atmosphere: 4
Food: 4
Service: 4
This location is by far the most unprofessional, rude & entitled staff I've experienced, and my career lead me to spend 18 yrs in the restaurant life! We spent $38.84 on food for my family and myself while also having another, separate order from ours. We tried telling the lil girl at the window we had 2 separate orders but she INSISTED that both orders were in 1 bag. We were headed back to Tahlequah when we stopped here so when we realized that we, in fact did NOT have our food, it was too late to turn back around. I called the store and told the manager what happened and she knew we left our food because she said it was still sitting by the window. I told her we didn't live here and wouldn't be back for a few weeks. She told me to come by when I was back in town and they would replace the food we didn't get. Well fast forward to that day, the manager on duty was very ugly (for no reason) and made the crew come tell me that after making me wait almost 40 minutes, they weren't able to replace my food. Like I have no problem at all with understanding how food costs affect a shift, but when someone spends that much on food and then has to argue about not receiving the food, you'd think the manager would conduct herself more professionally than the crew did! It's not a fun feeling wasting that much money on food we didn't even get. And my lil brother didn't even eat all his food due to it being made wrong, and the quality of the food was less than mediocre. I'd rather dig food out of the trash than eat at this location again
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru order keyed in for 4 sauce recieved only 2 tacos not good without sauce only had enough for 1 so disappointed
Atmosphere: 3
Food: 1
Service: 2
I think just about everything was wrong that could have been. We went through the drive thru. My drink was too full and the lid wasn’t on all the way and spilled all over me when I tried to put my straw in and also when I tried to take the lid off. My black bean cheesy Gordita crunch wasn’t wrapped in paper. My fries were a soggy, unseasoned clump and also where I found hair #1. Hair #2 was in my nacho cheese cup. I also ordered a cheesy bean and rice burrito but it was full of beef (I am a vegetarian). The worst part is this cost me 16 bucks. I will never be coming back to this location, most frustrating experience I’ve had at a Taco Bell and that is saying a lot.
Food: 1
Service: 2
I ordered a chicken cantina bowl, with no cheese and sour cream, and they didn’t add chicken nor pico de gallo. We came back and then they proceded to then add chicken and pico de gallo, and cheese when we stated no cheese.
Atmosphere: 2
Food: 1
Service: 2
I really appreciate Angel at this location! We had a large, annoying order - and at no point did she need to tell me one of the tacos was messed up. We wouldn't have known until we got home with our order. But! She did tell me and told me how she had fixed it. I thought that was fantastic customer service. The food is great and the lobby area was clean!
Atmosphere: 5
Food: 5
Service: 5
They NEVER make nacho fries fresh, and they always taste like they have been left out for a while. Everytime I go to this location, I am disappointed.
Atmosphere: 1
Food: 4
Service: 1
The service is trash they charge you all this money and give you less food and then give you what you asked for
Restaurantji Recommends
I came through the drive-through I was greeted by the manager, Cole He was very professional. The food was awesome and it was a great experience and I just thought I should let you guys know. I go to a lot of different restaurants and never really get good service like this
Atmosphere: 5
Food: 5
Service: 5
I didn’t receive any cheese on my 3 Doritos tacos.. I was debating on asking for extra cheese before ordering and decided against it and ended up with no cheese. I guess things in life could be worse.
Food: 3
Service: 3
If I could put 0 stars I would. Cold food, incorrect portions, and rude staff. Save yourself the time and disappointment and go to the Taco Bell on Kenosha.
Food: 1
Service: 1
The restaurant was short staffed and our food took longer to come out so the manager brought us some free taco coupons. Our burritos were all edited to remove and add ingredients and all but one of them were made correctly. We did not alert them to the mistake as we knew they were already short staffed and behind on orders due to them bringing us the coupons. The staff was very kind when they brought out our food and coupons.
Food: 5
Service: 5
It was a hot day outside and when I came inside to study, I was offered a drink. The staff here is amazing.
Atmosphere: 5
Food: 5
Service: 5
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