My sister and I went to this place and the guy at the front took our orders but then realized that we only had Apple Pay and gave the food to us for free, there was also no other customers here. So nice of him. The environment is also super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Angus Beef Bowl
Juan P Garcia
I drove 2 hrs from OKC to Tulsa for this. Please open one up in OKC Yukon/Mustang area. A lot of people from CA out here in Ok miss this.
Atmosphere: 5
Food: 5
Service: 5
Keiona Webb
Horrible customer service. Ordered online but order wasn’t ready when I came. No apology or anything.
Atmosphere: 1
Service: 1
Erik Jones
This was my second time here. I got the half chicken/half steak bowl with white rice, veggies including green onions, carrots, broccoli and cabbage. They serve the sauce on the side in containers, which I opted for their signature magic sauce, along with hot sauce. Everything tasted great. The steak is high quality cut with no gristle. The service was fast and online ordering was simple. I was impressed with this gold standard of fast food, Korean style!
First time trying it, it was delicious!!! I had the chicken it was so good. The sear on the meat is perfect. Veggies are so fresh. The ladies were very nice and fast. Great experience.
Jmlsgm
Food is great. Easy meal after the gym. But I don’t understand the point of having an option to order online only to have stand in the long lines, especially around lunch times. I do online ordering so I don’t have to wait, not having a pick up area kind of defeats the purpose.
Atmosphere: 4
Food: 4
Service: 3
Daniela Aguilar
I went into flame broiler today and placed my order at the cash registered. I had asked for a half and half plate no salad no fruit I wanted vegetables instead. This was supposed to be my dinner for work I work a 12hr night shift As I was getting ready for work at 4:30pm I noticed that they made a mistake with my order that they had not given me any vegetables and only rice. I decide to call the restaurant where I got my order from and I asked to speak with a manager so that they could help me fix the issue. The employee that answer the phone was very rude, condescending, ill-mattered, and overall had horrible customer service skills. I told him my situation that I couldn't go back to the restaurant that day. That I had to go to work later that day. The worker kept cutting me off while I tried to explain that I would just like a remake of my plate. He then proceeded to just say okay okay and hung up on me. I wasn't able to get his name or anything because like I said he just hung up on me I just feel very discouraged that FlameBroiler has employees are rude to their customers. I just don't feel that it's fair that I paid for my meal at 100% price but didn't get what I wanted.
Atmosphere: 1
Food: 1
Service: 1
Grant Stern
Solid, reliable food at a decent price! Recommend ordering ahead of time
Atmosphere: 5
Food: 5
Service: 4
Chris
Definitely worth a try. Very high quality food. We tried a little of everything. Our favorites were tofu and spicy chicken. The regular sauce is a little too smokey for me personally, but mixed with 2 parts of the triple spicy sauce, it's really good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Organic Tofu Bowl - Regular 5 Oz Protein
Zach C
Tried to call 1 minute after I placed a to-go order to tell them about my customized vegetable request. Lady could hardly speak English(respectfully)and hung up on me. Got to the restaurant 4 minutes after I ordered and called.. said she would have to charge & next time to pay attention. It used to be a favorite but service is an issue.
Been going here recently and I just enjoy their food! I never had a bad meal or bad customer service.
Atmosphere: 5
Food: 5
Service: 5
Jord D
overall, ive loved going here but dont think ill come back. next to the two registers, theyve always had a little table for pickup orders. i went in today after i made a pickup order, saw someone else who also had a pickup order skip the line, go to the pickup table, say his name, and was back out the door in ten seconds. i went to the pickup table right after him where i was ignored while the next ten or so people placed their orders. i had two different customers in line ask me if i had ordered or needed to go ahead of them, and explained both times with the woman at the register listening, that i was waiting for her so i could get my pickup order. she continued to ignore me. once she finally did acknowledge me and i told her the name the order was under, i was told that i shouldnt skip the line and that i needed to wait like everyone else. when i asked her why someone else was able to go to the pickup table and get their order and i couldnt, she said that that just wasnt what they do and i shouldve waited. she gave me my ticket (at this point it had been about 20 minutes since the order was placed) and told me that i still needed to wait my turn. if you dont want people to go to the pickup table for their pickup order, dont have the table there, dont allow people to order ahead just to ignore them and make them wait, and dont let some people pickup there and not others. there was absolutely no reason for her to blatantly ignore me and then treat me as if i was stupid and in the wrong when i did 1) what ive done for years when i had a pickup order and 2) what you allowed someone else to do five seconds before me. the fact that she not only took the orders of the people that were in front of me, but continued to ignore me and take orders from people that came in way after me was just disrespectful
My sister and I went to this place and the guy at the front took our orders but then realized that we only had Apple Pay and gave the food to us for free, there was also no other customers here. So nice of him. The environment is also super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Angus Beef Bowl
I drove 2 hrs from OKC to Tulsa for this. Please open one up in OKC Yukon/Mustang area. A lot of people from CA out here in Ok miss this.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. Ordered online but order wasn’t ready when I came. No apology or anything.
Atmosphere: 1
Service: 1
This was my second time here. I got the half chicken/half steak bowl with white rice, veggies including green onions, carrots, broccoli and cabbage. They serve the sauce on the side in containers, which I opted for their signature magic sauce, along with hot sauce. Everything tasted great. The steak is high quality cut with no gristle. The service was fast and online ordering was simple. I was impressed with this gold standard of fast food, Korean style!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Nae Chicken Bowl, Half Chicken Half Steak, Half Chicken Steak Bowl of Rice
First time trying it, it was delicious!!! I had the chicken it was so good. The sear on the meat is perfect. Veggies are so fresh. The ladies were very nice and fast. Great experience.
Food is great. Easy meal after the gym.
But I don’t understand the point of having an option to order online only to have stand in the long lines, especially around lunch times. I do online ordering so I don’t have to wait, not having a pick up area kind of defeats the purpose.
Atmosphere: 4
Food: 4
Service: 3
I went into flame broiler today and placed my order at the cash registered. I had asked for a half and half plate no salad no fruit I wanted vegetables instead. This was supposed to be my dinner for work I work a 12hr night shift As I was getting ready for work at 4:30pm I noticed that they made a mistake with my order that they had not given me any vegetables and only rice. I decide to call the restaurant where I got my order from and I asked to speak with a manager so that they could help me fix the issue. The employee that answer the phone was very rude, condescending, ill-mattered, and overall had horrible customer service skills. I told him my situation that I couldn't go back to the restaurant that day. That I had to go to work later that day. The worker kept cutting me off while I tried to explain that I would just like a remake of my plate. He then proceeded to just say okay okay and hung up on me. I wasn't able to get his name or anything because like I said he just hung up on me I just feel very discouraged that FlameBroiler has employees are rude to their customers. I just don't feel that it's fair that I paid for my meal at 100% price but didn't get what I wanted.
Atmosphere: 1
Food: 1
Service: 1
Solid, reliable food at a decent price! Recommend ordering ahead of time
Atmosphere: 5
Food: 5
Service: 4
Definitely worth a try. Very high quality food. We tried a little of everything. Our favorites were tofu and spicy chicken. The regular sauce is a little too smokey for me personally, but mixed with 2 parts of the triple spicy sauce, it's really good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Organic Tofu Bowl - Regular 5 Oz Protein
Tried to call 1 minute after I placed a to-go order to tell them about my customized vegetable request. Lady could hardly speak English(respectfully)and hung up on me. Got to the restaurant 4 minutes after I ordered and called.. said she would have to charge & next time to pay attention. It used to be a favorite but service is an issue.
Restaurantji Recommends
Been going here recently and I just enjoy their food!
I never had a bad meal or bad customer service.
Atmosphere: 5
Food: 5
Service: 5
overall, ive loved going here but dont think ill come back. next to the two registers, theyve always had a little table for pickup orders. i went in today after i made a pickup order, saw someone else who also had a pickup order skip the line, go to the pickup table, say his name, and was back out the door in ten seconds. i went to the pickup table right after him where i was ignored while the next ten or so people placed their orders. i had two different customers in line ask me if i had ordered or needed to go ahead of them, and explained both times with the woman at the register listening, that i was waiting for her so i could get my pickup order. she continued to ignore me. once she finally did acknowledge me and i told her the name the order was under, i was told that i shouldnt skip the line and that i needed to wait like everyone else. when i asked her why someone else was able to go to the pickup table and get their order and i couldnt, she said that that just wasnt what they do and i shouldve waited. she gave me my ticket (at this point it had been about 20 minutes since the order was placed) and told me that i still needed to wait my turn. if you dont want people to go to the pickup table for their pickup order, dont have the table there, dont allow people to order ahead just to ignore them and make them wait, and dont let some people pickup there and not others. there was absolutely no reason for her to blatantly ignore me and then treat me as if i was stupid and in the wrong when i did 1) what ive done for years when i had a pickup order and 2) what you allowed someone else to do five seconds before me. the fact that she not only took the orders of the people that were in front of me, but continued to ignore me and take orders from people that came in way after me was just disrespectful
Food: 5
Service: 1
Mr. Lee has great service
Atmosphere: 5
Food: 5
Service: 5
Outstanding experience
Atmosphere: 5
Food: 5
Service: 5
Delicious and healthy fast casual.
Atmosphere: 5
Food: 5
Service: 5
Loading...