The Mark at the Mayo
115 W 5th St, Tulsa
(918) 582-6296
Recent Reviews
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Garrick and Jeff are always incredibly attentive and pleasant. They're anticipatory of my needs, like any of the best members of the service industry. I've been coming to the Mark for nearly 7 years, and I love it. It's always a nice treat to see these folks.
Friendly people , foods are great.
Atmosphere: 5
Food: 5
Service: 5
Coffee shop that can't make hot drinks... otherwise known as "coffee" seems ridiculous. But that's what I was told
The hotel is so beautiful. I love how they’ve carefully honored its history while adding modern flare. The staff are over the top accommodating. Especially Maria, who helped me and my family out after I had made a mistake when booking. Great hotel!!
I had a lavender lemonade and a chicken quesadilla yesterday and a strawberry lemonade refresher today, AMAZING. The gentlemen who was working today is so sweet and friendly! I work at a corporate Starbies and I’m super impressed with their skills here! I love it! It’s such a cute little place to grab coffee or food. I’ve heard their alcoholic drinks are awesome too. This was such a gem to find! The gentleman who made my drink today should get a raise, he’s got some awesome customer service and was super patient with my questions! ???
Atmosphere: 5
Food: 5
Service: 5
I travel often to Tulsa to pick up my daughter and then drop her off, stayed one night at the Mayo first time, arrived late at night and had to fly early in the morning, I forgot my diamond earrings on the bed and realized 10 minutes after I left, I called front desk immediately and the guy didn’t care, basically told me to send an email and they’d contact me if they found them. I trusted him because every hotel saves or mails forgotten stuff, even tho he was not helpful I emailed before boarding my plane. I told him where exactly I left them, nobody responded to my email, I emailed again and again even offered them a reward, finally someone emailed back and said they had been calling me and no earrings were found. Another review on here say they forgot their shoes and weren’t allowed to re enter the room to get them, so fully confirms that they just steal their guests forgotten items! Who manages this place? Wonder if they know or if the owner knows too! I liked the hotel and even made a cute TikTok advertising it…. I’m so disappointed and will never stay at it again. Last week when I dropped off my daughter I stayed somewhere else. Bunch of thieves! Rude front desk!
We had been on the road for 5 days and were ready to relax. Decided to eat at The Mark restaurant inside of The Mayo and that is where we met Bill, working the evening shift. Bill was incredibly professional, courteous, and helpful. He was a wealth of information about the area and the hotel itself. Bill is the reason we came back, again, for dinner at The Mark on our second and last night in Tulsa. The Mayo is a great place to stay, and employees like Bill are the reason why we always come back.
Parking: Valet service is great; very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Brewed Coffee
Timeless Luxury amazing great experience. Gracious staff. Smells like fresh cut flowers. Make memories you won’t forget or regret. Will be back many more times if live provides the opportunity! Bring a camera.
This place was a sad disappointment. The room was grungy, smelled off and had a strange vibe. It was spacious but there was an off putting noise coming from a locked room, the sleeper sofa had no bedding and looked like it would be a torture device. We left the hotel after eating at a mediocre gift shop/take and go coffee shop which was the only food option. We gave our keys back to the front desk without compensation but just couldn’t stay. We asked for a credit but they said they couldn’t accommodate us which didn’t seem right. We ended up staying at a different nearby hotel which was wonderful.
Wow what a great find. A gem. Coffee was excellent. The gentlemen who waited on us has a lot of knowledge about the Mayo. You can walk around and visit the lobby and go to the rooftop bar. Worth it, go!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Brewed Coffee
Restaurantji Recommends
Disclaimer- We stayed at the Mayo Hotel only one night. Pros- The hotel is beautiful and timeless. The lobby is picturesque. The rooftop bar was awesome! The room we had was bigger than we thought it would be. We thought the staff was very friendly and helpful (Maria was great)!! Valet parking was great ($30 overnight) Unlike other reviews, we did not feel like we were a burden when we asked for help. It’s location is very convenient to a lot of things. Room: Very comfortable bed and a huge walk in shower. They have ihomes next to the beds that you can charge you phone on without a cord. Keurig and plenty of coffee with nice signature mugs. Robes provided as well. My only con would be that there minor things that appear to be dated like the hallways and it can be noisy but the air in the room helped with the noise.
Beautiful old hotel in the middle of downtown Tulsa. Large rooms with high-end finishes. Very quiet. The hotel has a lobby level coffee shop/bar/restaurant, but there is a fantastic rooftop bar open several evenings a week.
Beautiful place!
Atmosphere: 5
John Snyder, the owner greeted us, brought a luggage cart, and introduced us to the hotel manager. Great customer service and hospitality. The rooms are amazing, clean, and comfortable. This is an historic hotel with all the charm and ambiance you would expect. What a gem! Our new place to stay in Tulsa.
My wife and I stayed here for our anniversary and had an amazing experience. The room was nice and the staff was accommodating and extremely helpful and friendly. Maria at the front desk went out of her way to make sure we had a special anniversary celebration! The penthouse bar had a great vibe for a romantic date night.
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