This is the worst location by far! They are so concerned about getting the food out quickly that there is no customer service, the atmosphere sucks and the orders are always wrong. Whenever I order a salad they forget my side, whenever I order the kids cheese & chicken quesadilla, I either don't get it or they don't make it with cheese đ I called up there to let them know that there was an issue with my order and I got hung up on. I guess because everything is on an app they don't really care about the customer experience. All other locations are better than this one!
Atmosphere: 1
Food: 2
Service: 1
Sandy Radford
Get a Bahama mama. It's great!!
Atmosphere: 5
Food: 5
Service: 5
Carmen Jo
I just left this tropical smoothie ordered a detox it was disgusting taste like watered down ginger brought it back took 10 minutes to get a refund when I didn't even get a receipt in the first place then when they finally gave me back my money didn't say a thing just drop the money in my hand and shut the window this is the atmosphere this is the company You're not getting my business I'll go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Adrian Prince
Morning employees rude and have no good customer service for drive thru
Atmosphere: 1
Food: 4
Service: 1
JenniferBoBennifer
paid to have blueberries added to my bowl. I didn't get blueberries. tried to call and inform them and the phone hangs up after one ring. tired to call multiple times from 2 different phones to make sure the error wasn't on my end.
Atmosphere: 1
Food: 1
Service: 1
Shontae Williams
Warning: Avoid this place! I ordered a kids' chicken quesadilla and a smoothie through the drive-thru, and it took 10 minutes to get my food. While driving away, my child discovered there was no chicken on the quesadilla. Frustrated, I called the restaurant and had to drive back to get what I originally paid for. Once there, I had to go inside to retrieve my order. While waiting, I used the restroom and was horrified to see both baby and large roaches. It was absolutely disgusting and disturbingâno one should have to experience this. I spoke with the manager on duty, who admitted she was aware of the roach problem and mentioned they had already contacted an exterminator. I will NEVER eat at this establishment again.
Iâve been a regular customer at Tropical Smoothie, but todayâs experience was the worst Iâve had. I went through the drive-thru, and it took forever for my order to be ready. I could see one of the employees inside just messing around on their phone instead of working, which was frustrating to watch while I waited. When I finally received my Greek yogurt bowl, it was obvious that no care had gone into it â it was sloppy and thrown together like an afterthought. If this is the direction their service is going, Iâll seriously reconsider coming back. I hope they address this lack of professionalism because loyal customers like me deserve better.
Atmosphere: 1
Food: 2
Service: 2
Raven Young
Gave my wife an allergic reaction from cross contamination
Kiki? And the closing crew were very kind and friendly as I arrived just before 9. The smoothies were excellent and the service was kind and welcoming even though they were about to close.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Taylor
Just absolute trash. No one will answer the drive through, this isnât a one time thing, so you have to go inside to get your food that hasnât been made correctly. Tulsa has the worst food service in the developed world.
Atmosphere: 1
Food: 1
Service: 1
Cori Sowah
Went here at 8:45 and was told they were closed. Asked if they still stayed open till 9 and they said âyeah but we will only take card and will only make smoothiesâ if youâre open until 9 you serve until 9. Lazy people not wanting to do their job.
Atmosphere: 1
Service: 1
Bliss Wind
Drive thru person very rude.
Service: 1
Katherine Evans
Love this location, always so fast and the one time there was a problem with my order they were quick to make it right. I go here every 2 weeks as my paycheck treat!
This is the worst location by far! They are so concerned about getting the food out quickly that there is no customer service, the atmosphere sucks and the orders are always wrong. Whenever I order a salad they forget my side, whenever I order the kids cheese & chicken quesadilla, I either don't get it or they don't make it with cheese đ I called up there to let them know that there was an issue with my order and I got hung up on. I guess because everything is on an app they don't really care about the customer experience. All other locations are better than this one!
Atmosphere: 1
Food: 2
Service: 1
Get a Bahama mama. It's great!!
Atmosphere: 5
Food: 5
Service: 5
I just left this tropical smoothie ordered a detox it was disgusting taste like watered down ginger brought it back took 10 minutes to get a refund when I didn't even get a receipt in the first place then when they finally gave me back my money didn't say a thing just drop the money in my hand and shut the window this is the atmosphere this is the company You're not getting my business I'll go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Morning employees rude and have no good customer service for drive thru
Atmosphere: 1
Food: 4
Service: 1
paid to have blueberries added to my bowl. I didn't get blueberries. tried to call and inform them and the phone hangs up after one ring. tired to call multiple times from 2 different phones to make sure the error wasn't on my end.
Atmosphere: 1
Food: 1
Service: 1
Warning: Avoid this place! I ordered a kids' chicken quesadilla and a smoothie through the drive-thru, and it took 10 minutes to get my food. While driving away, my child discovered there was no chicken on the quesadilla. Frustrated, I called the restaurant and had to drive back to get what I originally paid for. Once there, I had to go inside to retrieve my order. While waiting, I used the restroom and was horrified to see both baby and large roaches. It was absolutely disgusting and disturbingâno one should have to experience this. I spoke with the manager on duty, who admitted she was aware of the roach problem and mentioned they had already contacted an exterminator. I will NEVER eat at this establishment again.
Atmosphere: 1
Food: 1
Service: 1
Yummy
Parking: 21st and Yale Friendly, pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pomegranate Plunge, Sunrise Sunset Smoothie, Quesadilla, Sunrise Sunset, Blimey Limey, Mango Magic
Greatest smoothies and food for vegans and more.
Vegetarian options: Everything is great.
Kid-friendliness: Great with kids.
Wheelchair accessibility: Yes great for the handicapped
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Paradise, Sunrise Sunset Smoothie, Peanut Butter Cup, Baha Chicken Wrap, Blueberry Bliss, Sunrise Sunset, Blimey Limey, Mango Magic
Iâve been a regular customer at Tropical Smoothie, but todayâs experience was the worst Iâve had. I went through the drive-thru, and it took forever for my order to be ready. I could see one of the employees inside just messing around on their phone instead of working, which was frustrating to watch while I waited. When I finally received my Greek yogurt bowl, it was obvious that no care had gone into it â it was sloppy and thrown together like an afterthought. If this is the direction their service is going, Iâll seriously reconsider coming back. I hope they address this lack of professionalism because loyal customers like me deserve better.
Atmosphere: 1
Food: 2
Service: 2
Gave my wife an allergic reaction from cross contamination
Restaurantji Recommends
Kiki? And the closing crew were very kind and friendly as I arrived just before 9. The smoothies were excellent and the service was kind and welcoming even though they were about to close.
Atmosphere: 5
Food: 5
Service: 5
Just absolute trash. No one will answer the drive through, this isnât a one time thing, so you have to go inside to get your food that hasnât been made correctly. Tulsa has the worst food service in the developed world.
Atmosphere: 1
Food: 1
Service: 1
Went here at 8:45 and was told they were closed. Asked if they still stayed open till 9 and they said âyeah but we will only take card and will only make smoothiesâ if youâre open until 9 you serve until 9. Lazy people not wanting to do their job.
Atmosphere: 1
Service: 1
Drive thru person very rude.
Service: 1
Love this location, always so fast and the one time there was a problem with my order they were quick to make it right. I go here every 2 weeks as my paycheck treat!
Atmosphere: 5
Food: 5
Service: 5
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