Didn’t even order I was standing there with lots in my hand and in the time I was in there one of out the three girls did nothing but stare and never came to take my order nor did anyone speak no I’ll be with you in just a minute just looks and silence .
Hannah
Two girls at the front ignoring us, playing on their phones loudly showing each other things. Couldn’t accommodate a super small change on my order. Unhelpful and disrespectful. They need to not be on their phones in front of customers.
Jake Hollcroft
I ordered on the app for pickup. I got there a few minutes early, and they were still making the order. When they completed it, they took it to a family in the lobby, who opened all the food. They opened the items and saw that it was not what they ordered and took it back to the employees. The employee then re-wrapped it and placed it in the to go cubby.
I saw all this happen, and confirmed it was my order. I then took the food to the employee and requested they remake it since that family had been touching it. The employee stated they didn't touch it, but I explained that I saw it happen. She agreed to remake it and did, but when I got home, both of the flatbreads had hardly anything in them. I ordered the same thing I always do and know how much meat, and such should be inside them, and it was almost empty. Pretty much all flatbread. Won't be going back.
Jack Cloud
Just started going here. Smoothies are awesome
Desiree D. Lindsey
I ordered smoothies on the app, and I walked into the store. No one greeted me or acknowledged me, even though employees were walking around the store and around me. I was the only customer in the store with four employees—one making smoothies, one walking around, one in the back prepping items, and another up front looking at something else.
The one walking around finally came up to me and said, “What do you need?”
I told her, “I placed an order for pickup.”
Her: “Through DoorDash?”
Me: “It was on the app.”
Her: “It’s over there,” she said rudely and pointed to some boxes where I assumed pickup orders go.
I’d never done a pickup order at this location. I usually go to locations with a drive-thru, so I was unaware of their process.
Me: “Oh, okay, well, I ordered smoothies.” (No smoothies were over there.)
Her: “Well, when it’s ready, it’ll be over there,” she said even more rudely than before!
Me: “Oh, okay, well, I’m sorry.”
Her: (Gives a super mean look and whispers to Amy.)
I stood and waited, and Amy came to help me and hand me my smoothies. She was kind and made sure I was well taken care of. So I asked her name and told her that I would be writing a review, but I wanted to make sure it was clear that she was kind while everyone else was not—especially the woman I had the interaction with above.
Bad customer service is never okay! Especially in an empty restaurant!
Chloe Allen
These ladies are working hard 👏 💪 I appreciate them. I hope they are paid appropriately treat your workers as good as they treat your customers ♡♡♡
I like to come here for my lunch break at work bc it's quiet and not busy. But it takes too long due to lack of staff when I'm on a time crunch. Management needs to have more people staffed at night time. Not the workers fault. But management needs to schedule more people.
kaitlynn duty
Shimmer smoothie was NOT shimmery. It was infact gray and sad looking. Looks like the grey mush in that one SpongeBob episode.
Atmosphere: 1
Food: 1
Service: 1
Alexis Victoria
The Acai bowls are frozen here, for a smoothie place that is awful. It literally takes like less than a minute to blend up the acai base! It's definitely not worth $10. It's mainly granola and some fruit and a frozen acai base. Horrible.
The Acai bowls are frozen here, for a smoothie place that is awful. It literally takes like less than a minute to blend up the acai base! It's definitely not worth $10. It's mainly granola and some fruit and a frozen acai base. Horrible.
Atmosphere: 5
Food: 1
Service: 5
Morgan Graves
The woman couldn’t understand my order, ended up ordering the wrong thing and then charged us more money for food we didn’t order. Along with the fact we still didn’t get the right order. Not the first time I have had issues there, I will not be going back to this location. The people are just rude to costumers, and can’t solve the problems they caused.
Atmosphere: 3
Food: 1
Service: 1
Lauren
Girls are a little flirty, whether the significant other is around or not. That’s high schoolers I guess. Decent smoothies but a little overpriced. Also if you let it sit long enough it will separate and you can see how much water it really is. Quesadillas and cookies are good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Quesadilla
Sandra
Girls are a little flirty, whether the significant other is around or not. That’s high schoolers I guess. Decent smoothies but a little overpriced. Also if you let it sit long enough it will separate and you can see how much water it really is. Quesadillas and cookies are good
Atmosphere: 3
Food: 3
Service: 3
J4mmey W4mmey
They were not the nicest and acted like they did not want to help me. I will never return to this specific location I will go to the others.
Didn’t even order I was standing there with lots in my hand and in the time I was in there one of out the three girls did nothing but stare and never came to take my order nor did anyone speak no I’ll be with you in just a minute just looks and silence .
Two girls at the front ignoring us, playing on their phones loudly showing each other things. Couldn’t accommodate a super small change on my order. Unhelpful and disrespectful. They need to not be on their phones in front of customers.
I ordered on the app for pickup. I got there a few minutes early, and they were still making the order. When they completed it, they took it to a family in the lobby, who opened all the food. They opened the items and saw that it was not what they ordered and took it back to the employees. The employee then re-wrapped it and placed it in the to go cubby.
I saw all this happen, and confirmed it was my order. I then took the food to the employee and requested they remake it since that family had been touching it. The employee stated they didn't touch it, but I explained that I saw it happen. She agreed to remake it and did, but when I got home, both of the flatbreads had hardly anything in them. I ordered the same thing I always do and know how much meat, and such should be inside them, and it was almost empty. Pretty much all flatbread. Won't be going back.
Just started going here. Smoothies are awesome
I ordered smoothies on the app, and I walked into the store. No one greeted me or acknowledged me, even though employees were walking around the store and around me. I was the only customer in the store with four employees—one making smoothies, one walking around, one in the back prepping items, and another up front looking at something else.
The one walking around finally came up to me and said, “What do you need?”
I told her, “I placed an order for pickup.”
Her: “Through DoorDash?”
Me: “It was on the app.”
Her: “It’s over there,” she said rudely and pointed to some boxes where I assumed pickup orders go.
I’d never done a pickup order at this location. I usually go to locations with a drive-thru, so I was unaware of their process.
Me: “Oh, okay, well, I ordered smoothies.” (No smoothies were over there.)
Her: “Well, when it’s ready, it’ll be over there,” she said even more rudely than before!
Me: “Oh, okay, well, I’m sorry.”
Her: (Gives a super mean look and whispers to Amy.)
I stood and waited, and Amy came to help me and hand me my smoothies. She was kind and made sure I was well taken care of. So I asked her name and told her that I would be writing a review, but I wanted to make sure it was clear that she was kind while everyone else was not—especially the woman I had the interaction with above.
Bad customer service is never okay! Especially in an empty restaurant!
These ladies are working hard 👏 💪 I appreciate them. I hope they are paid appropriately treat your workers as good as they treat your customers ♡♡♡
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Caprese, Burrito, Hummus Veggie Wrap, Chia Banana Boost, Island Green, Chicken Pesto
Single sized smoothies. Very good selection.
Quick and easy
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sunrise Sunset, Pomegranate Plunge
I like to come here for my lunch break at work bc it's quiet and not busy. But it takes too long due to lack of staff when I'm on a time crunch. Management needs to have more people staffed at night time. Not the workers fault. But management needs to schedule more people.
Shimmer smoothie was NOT shimmery. It was infact gray and sad looking. Looks like the grey mush in that one SpongeBob episode.
Atmosphere: 1
Food: 1
Service: 1
The Acai bowls are frozen here, for a smoothie place that is awful. It literally takes like less than a minute to blend up the acai base! It's definitely not worth $10. It's mainly granola and some fruit and a frozen acai base. Horrible.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
The Acai bowls are frozen here, for a smoothie place that is awful. It literally takes like less than a minute to blend up the acai base! It's definitely not worth $10. It's mainly granola and some fruit and a frozen acai base. Horrible.
Atmosphere: 5
Food: 1
Service: 5
The woman couldn’t understand my order, ended up ordering the wrong thing and then charged us more money for food we didn’t order. Along with the fact we still didn’t get the right order. Not the first time I have had issues there, I will not be going back to this location. The people are just rude to costumers, and can’t solve the problems they caused.
Atmosphere: 3
Food: 1
Service: 1
Girls are a little flirty, whether the significant other is around or not. That’s high schoolers I guess. Decent smoothies but a little overpriced. Also if you let it sit long enough it will separate and you can see how much water it really is. Quesadillas and cookies are good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Quesadilla
Girls are a little flirty, whether the significant other is around or not. That’s high schoolers I guess. Decent smoothies but a little overpriced. Also if you let it sit long enough it will separate and you can see how much water it really is. Quesadillas and cookies are good
Atmosphere: 3
Food: 3
Service: 3
They were not the nicest and acted like they did not want to help me. I will never return to this specific location I will go to the others.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Smoothie and a Wrap
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