Found a piece of plastic in my food and food tasted horrible!
Atmosphere: 1
Food: 1
Service: 1
Praie Kozar
Literally every time I come here is the slowest experience of any place I've ever been. The employees take like 10 minutes just to get to you to take an order.It is ridiculous and very poorly run.
Atmosphere: 1
Food: 3
Service: 1
Hector Lozano
If you love Tropical Smoothie, do not come to this location.I normally visit the Broken Arrow location or the Tulsa/Jenka location off memorial. But I was in this part of town and assumed they are all the same.My flatbread hardly had anything in it and it was smashed up. My Daughter's Turkey roll up was pathetic. Stiff tortilla with hardly any stuffing.The smoothies were so solid we had to re blend them at home.If you enjoy Tropical smoothie, visit the other better locations nearby.
Atmosphere: 2
Food: 1
Service: 2
Tiffany Wells
After getting my order wrong. I tried calling and no one answered the phone after multiple attempts.I decided to drive back to the location and the workers were very annoyed that I wanted to have my order remade properly. I was told that they would remake the smoothie Because they put coconuts instead of almonds, and that I would have to pay for my hummus wrap to be remade, which made no sense she said I didn’t have my receipt and I needed to have my receipt. Otherwise I needed to pay for it so I text my husband to send me a copy of the receipt which she did, and they still had bad attitudes while remaking the products, this seems to be the only tropical smoothie location that has issues with quality and customer service management needs to step in and make some changes or do some retraining .
Atmosphere: 1
Food: 1
Service: 1
joca mail
I shopped here to pick up a smoothie for my son. I was surprised at the price. Wow. I like smoothies but not that much. This place is like the Starbucks of coffee. I don't go there either. McDonald's and QT are just fine. Call me cheap.
Atmosphere: 5
Food: 3
Service: 4
John Robinson
Quick and Good Service...Alright ?
Atmosphere: 5
Food: 5
Service: 5
Carlos Lopez
Waited at counter while 3 cars in drive through were helped, when I asked if I had to go to drive thru I was curtly told the restaurant was short handed. But, before leaving, I saw 2 additional employees come out of the back for a total of 5 workers...hmm. anyway, I finally got my order which was the featured Chicken chorizo wrap, but when I got to work to eat it, there was no tomato salsa as described on placard and which my daughter received on the same order in a different city. Food and smoothie were good, but a little pricey.
Atmosphere: 2
Food: 3
Service: 2
Jes Caylor
It's just a standard tropical smoothie, but the drive thru people were really friendly.
Atmosphere: 3
Food: 4
Service: 5
Deena york
Customer service is always great. I always get the same thing pomegranate plunge with spinach and kale. I'm going to have to venture out.
Atmosphere: 5
Food: 5
Service: 5
Giovanni Dre
Food was not made with care. The “ Turkey, bacon, ranch” sandwich had only one piece of bacon on it, if even; and the sandwich bread was smashed and flat, very different from the picture. - my smoothie tasted watered down and was not fluffy in texture like it has been before.I see the generic response on the other reviews so I have followed the steps to give more info and I await a response. - I’m upset I was not offered something else when I raised concerned about the bread.
I would have given minus 1 but I cannot. I sat in the drive thru and nobody said anything tome. Worst place ever.
Jay Doty
wait time for 1 person ahead of me was ridiculous. I don’t think I’ll come when the day crew is here night people are faster!
tarra wells
I love smoothies here, they are priced fairly well and I've always had great service
Jim Nation
I'm literally sitting in their parking lot writing this. My wife and I walked in to have a smoothie and talk. There were two girls at the front counter talking. There were two customers who appeared to know the girls behind the counter. While we stood at the cash register waiting for someone to take our order, the girl whose hair was so long it literally laid on their counter, talked to her co-worker. My wife and I stood there for perhaps 3-4 minutes. Once we realized they were ignoring us, we left. I can see them talking with the customers who was at at the counter right now. Great service.
Angela Ignatovich
I had a chicken/bacon/ranch flatbread sandwich. It was a lot better than i expected.. Their smoothies are not very flavorful they are too watered down with all the ice they put in them (not enough fruit to ice ratio) more ice than anything. If you want a good flavorful smoothie try Jamba right doen the street. Their food is worth trying, but I wouldn't waste your money on their smoothies.
Found a piece of plastic in my food and food tasted horrible!
Atmosphere: 1
Food: 1
Service: 1
Literally every time I come here is the slowest experience of any place I've ever been. The employees take like 10 minutes just to get to you to take an order.It is ridiculous and very poorly run.
Atmosphere: 1
Food: 3
Service: 1
If you love Tropical Smoothie, do not come to this location.I normally visit the Broken Arrow location or the Tulsa/Jenka location off memorial. But I was in this part of town and assumed they are all the same.My flatbread hardly had anything in it and it was smashed up. My Daughter's Turkey roll up was pathetic. Stiff tortilla with hardly any stuffing.The smoothies were so solid we had to re blend them at home.If you enjoy Tropical smoothie, visit the other better locations nearby.
Atmosphere: 2
Food: 1
Service: 2
After getting my order wrong. I tried calling and no one answered the phone after multiple attempts.I decided to drive back to the location and the workers were very annoyed that I wanted to have my order remade properly. I was told that they would remake the smoothie Because they put coconuts instead of almonds, and that I would have to pay for my hummus wrap to be remade, which made no sense she said I didn’t have my receipt and I needed to have my receipt. Otherwise I needed to pay for it so I text my husband to send me a copy of the receipt which she did, and they still had bad attitudes while remaking the products, this seems to be the only tropical smoothie location that has issues with quality and customer service management needs to step in and make some changes or do some retraining .
Atmosphere: 1
Food: 1
Service: 1
I shopped here to pick up a smoothie for my son. I was surprised at the price. Wow. I like smoothies but not that much. This place is like the Starbucks of coffee. I don't go there either. McDonald's and QT are just fine. Call me cheap.
Atmosphere: 5
Food: 3
Service: 4
Quick and Good Service...Alright ?
Atmosphere: 5
Food: 5
Service: 5
Waited at counter while 3 cars in drive through were helped, when I asked if I had to go to drive thru I was curtly told the restaurant was short handed. But, before leaving, I saw 2 additional employees come out of the back for a total of 5 workers...hmm. anyway, I finally got my order which was the featured Chicken chorizo wrap, but when I got to work to eat it, there was no tomato salsa as described on placard and which my daughter received on the same order in a different city. Food and smoothie were good, but a little pricey.
Atmosphere: 2
Food: 3
Service: 2
It's just a standard tropical smoothie, but the drive thru people were really friendly.
Atmosphere: 3
Food: 4
Service: 5
Customer service is always great. I always get the same thing pomegranate plunge with spinach and kale. I'm going to have to venture out.
Atmosphere: 5
Food: 5
Service: 5
Food was not made with care. The “ Turkey, bacon, ranch” sandwich had only one piece of bacon on it, if even; and the sandwich bread was smashed and flat, very different from the picture. - my smoothie tasted watered down and was not fluffy in texture like it has been before.I see the generic response on the other reviews so I have followed the steps to give more info and I await a response. - I’m upset I was not offered something else when I raised concerned about the bread.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I would have given minus 1 but I cannot. I sat in the drive thru and nobody said anything tome. Worst place ever.
wait time for 1 person ahead of me was ridiculous. I don’t think I’ll come when the day crew is here night people are faster!
I love smoothies here, they are priced fairly well and I've always had great service
I'm literally sitting in their parking lot writing this. My wife and I walked in to have a smoothie and talk. There were two girls at the front counter talking. There were two customers who appeared to know the girls behind the counter. While we stood at the cash register waiting for someone to take our order, the girl whose hair was so long it literally laid on their counter, talked to her co-worker. My wife and I stood there for perhaps 3-4 minutes. Once we realized they were ignoring us, we left. I can see them talking with the customers who was at at the counter right now. Great service.
I had a chicken/bacon/ranch flatbread sandwich. It was a lot better than i expected.. Their smoothies are not very flavorful they are too watered down with all the ice they put in them (not enough fruit to ice ratio) more ice than anything. If you want a good flavorful smoothie try Jamba right doen the street. Their food is worth trying, but I wouldn't waste your money on their smoothies.