I typically shop at this Walmart Neighborhood Market each week for groceries since it is the closest grocery store to my house. I normally have a 4/5 star experience. Today when I went, there had been some remodeling done. Most of the changes were unnecessary but okay until I arrived at the check out area. This store now has lots of small individual self checkouts. There is no space to put your groceries before scanning them. If you have groceries for the week, it is extremely difficult to use the new poorly designed check-out area. If a family is checking out with a basket at the lane closest to the exit, then no one who is finished checking out can leave with a grocery cart because there is not enough exit space. I would think it is a fire hazard too being so narrow. If this is not improved, I will have to drive and couple more miles to start shopping at Reasors, where the check out area is better designed.
Mindy M.
This store sucks as for customer service. One person in particular is the main problem. No one will actually move her or school her how to treat customers. I'm done with Walmart. WHY DOES YOUR REVIEW HAVE TO BE LONG.
Kristy D.
The customer service Bill pay has bad customer service. There is no easy way to get through checkout with the workers. Today one even claimed that the bill service is not working and that there was problem with their service. When another customer service worker was asked to assist with Bill pay, she was able to clarify that their service is not up to making payments with all available clerks at the customer service checkout. Very rude too by the way. No wait is worth the customer service at Walmart.
CheyChey T.
Employees very helpful and one of the two licensed pharmacists is super helpful and fixed a mistake with pricing which involved Good Rx and he apologized for the error and was happy to refund me a few dollars I overpaid and got my script ready quickly. This is especially appreciated because Walgreens both in Tulsa and Oakhurst aren't very friendly or helpful. Thanks for being awesome Mr Pharmacist guy whose name I can't remember!
I typically shop at this Walmart Neighborhood Market each week for groceries since it is the closest grocery store to my house. I normally have a 4/5 star experience. Today when I went, there had been some remodeling done. Most of the changes were unnecessary but okay until I arrived at the check out area. This store now has lots of small individual self checkouts. There is no space to put your groceries before scanning them. If you have groceries for the week, it is extremely difficult to use the new poorly designed check-out area. If a family is checking out with a basket at the lane closest to the exit, then no one who is finished checking out can leave with a grocery cart because there is not enough exit space. I would think it is a fire hazard too being so narrow. If this is not improved, I will have to drive and couple more miles to start shopping at Reasors, where the check out area is better designed.
This store sucks as for customer service. One person in particular is the main problem. No one will actually move her or school her how to treat customers. I'm done with Walmart. WHY DOES YOUR REVIEW HAVE TO BE LONG.
The customer service Bill pay has bad customer service. There is no easy way to get through checkout with the workers. Today one even claimed that the bill service is not working and that there was problem with their service. When another customer service worker was asked to assist with Bill pay, she was able to clarify that their service is not up to making payments with all available clerks at the customer service checkout. Very rude too by the way. No wait is worth the customer service at Walmart.
Employees very helpful and one of the two licensed pharmacists is super helpful and fixed a mistake with pricing which involved Good Rx and he apologized for the error and was happy to refund me a few dollars I overpaid and got my script ready quickly. This is especially appreciated because Walgreens both in Tulsa and Oakhurst aren't very friendly or helpful. Thanks for being awesome Mr Pharmacist guy whose name I can't remember!
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