Tbh this is one of the coolest Wendy's I have been too! The customer service is amazing and the new worker who took my order did an amazing job great job!
Atmosphere: 5
Food: 5
Service: 5
Bri Chan
Worst experience ever. I ordered two burgers and then was told to pull over and wait for my food. No big deal, it happens a lot. But after 15 minutes later and after watching four customers leave after they ordered after me, I went inside the building. when the worker saw me, the man that took my order, grabbed the bag, handed it to me and told me “we were going to give it to you”. I didn’t say anything, but walked away. When I did get my food, it was not hot. Cold food, and really poor service.
Atmosphere: 1
Food: 1
Service: 1
Kayt
Terrible stomach issues after eating here yesterday.
Food: 1
Service: 3
Sheri Brewer
Had a free frosty coupon and got some other goodies with it. Always yummy treats at Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Ernst Bekkering
We normally do not eat fast food, but this was our choice after a colonoscopy. Food was wonderful, and the service was great.
Atmosphere: 4
Food: 5
Service: 5
Bunnay Bee
I got to this Wendy's a lot and they have a fantastic team who are super friendly, always polite and have had zero issues with my orders. I also love that they have regular visits from a duck couple who are super cute.
Atmosphere: 4
Food: 5
Service: 5
Makenzie Schneider
It was a very strange experience here today. First of all we went inside to get food and the manager screamed at the employees to come up and help the counter. Then it was noticed that they weren't even wearing gloves to make the food. Which this is super gross considering everyone went outside to have a smoke circle then back inside to make food without gloves (who knows if hands were even washed) Overall, don't think I want to go back to this location.
Atmosphere: 1
Food: 2
Service: 1
Natalie McNeal
The service was a bit off that day but I'll go back and check out the service again
Atmosphere: 3
Food: 4
Service: 3
Ashleigh Bean
Let me preface by saying that I don't mind having a little wait if the food is going to be fresh. I got up to the window and was promptly handed my frosties. Then I was asked to go wait in a parking spot for the rest of my food. I waited several minutes before it was brought out. By that time, my frosties were completely melted. To top it off, I get home with my overpriced food, and none of the sauces were in the bag. The fries and nuggets didn't seem to be fresh and hot either, so I'm not sure what the wait was for. I only came to Wendy's to get my kids the current kids meal toy, but I won't be back. The person working the window was really nice, but it was, overall, a negative experience.
Atmosphere: 2
Food: 1
Service: 4
Ana S.
Easy order through drive through, the new frosty mixes are really delicious!
Terry Ann and Josh are all terribleeeeeeeeee when I say terrible I mean terrible. No type of professionalism. I came in as a door dasher and someone else came in before me and stole the order. A $30 order keep in mind so that is not a lot of money to a multi million dollar company. I showed them the order I called the customer and the customer said the door dasher (me) is still waiting for the order. So Josh said he will remake it then double downed because he is lazyyyyy and called Terry Ann and she said that they are not going to make it anymore. It was complete BS because the order got stolen because they did not have the person that stole it confirm the order and the manager Josh was the one that said he “saw the name on the phone”. The saying the customers are always right DOES NOT apply here. Do not go here if you want terrible service and a restaurant that smells like a bathroom. I will say that the NEW employee at that his name is Nathan was absolutely considerate, understanding, and accommodating to this. He went out of his way to go against the grain of what Josh was saying and took initiative and was like I will remake it and was remaking it and Josh told him to stop. The 2 men employees at the fry station and the sandwich making station were also as rude and lazy as Josh was making snarky comments to me. I’ve worked at Wendy’s before so I know the policy of the customer is always right and they did not follow this policy very disappointed that I had to take time out of my day to write this
-sincerely an innocent door dasher
Atmosphere: 1
Food: 1
Service: 1
Regina Boles
The food was not hot and it was way to salty
Atmosphere: 2
Food: 2
Service: 4
C Hopson
The manager here is always arguing with my husband and me, she is very rude.
Atmosphere: 1
Food: 5
Service: 1
Mark Engelman
Check your order when going thru the drive thru. Didn’t receive hamburger and expected us to drive 10 miles for burger or refund to fix their error.
AaRron Mosley
Just go inside when at this location. Drive thru will take you just as long. It is every other 3rd time I use the drive thru, that I am not directed to the side to park and wait (and this is usually while no one else is in line). Drive thru is not supposed to be a 10min deal (expected) each time.
Tbh this is one of the coolest Wendy's I have been too! The customer service is amazing and the new worker who took my order did an amazing job great job!
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever. I ordered two burgers and then was told to pull over and wait for my food. No big deal, it happens a lot. But after 15 minutes later and after watching four customers leave after they ordered after me, I went inside the building. when the worker saw me, the man that took my order, grabbed the bag, handed it to me and told me “we were going to give it to you”. I didn’t say anything, but walked away. When I did get my food, it was not hot. Cold food, and really poor service.
Atmosphere: 1
Food: 1
Service: 1
Terrible stomach issues after eating here yesterday.
Food: 1
Service: 3
Had a free frosty coupon and got some other goodies with it. Always yummy treats at Wendy's.
Atmosphere: 5
Food: 5
Service: 5
We normally do not eat fast food, but this was our choice after a colonoscopy. Food was wonderful, and the service was great.
Atmosphere: 4
Food: 5
Service: 5
I got to this Wendy's a lot and they have a fantastic team who are super friendly, always polite and have had zero issues with my orders. I also love that they have regular visits from a duck couple who are super cute.
Atmosphere: 4
Food: 5
Service: 5
It was a very strange experience here today. First of all we went inside to get food and the manager screamed at the employees to come up and help the counter. Then it was noticed that they weren't even wearing gloves to make the food. Which this is super gross considering everyone went outside to have a smoke circle then back inside to make food without gloves (who knows if hands were even washed) Overall, don't think I want to go back to this location.
Atmosphere: 1
Food: 2
Service: 1
The service was a bit off that day but I'll go back and check out the service again
Atmosphere: 3
Food: 4
Service: 3
Let me preface by saying that I don't mind having a little wait if the food is going to be fresh. I got up to the window and was promptly handed my frosties. Then I was asked to go wait in a parking spot for the rest of my food. I waited several minutes before it was brought out. By that time, my frosties were completely melted. To top it off, I get home with my overpriced food, and none of the sauces were in the bag. The fries and nuggets didn't seem to be fresh and hot either, so I'm not sure what the wait was for. I only came to Wendy's to get my kids the current kids meal toy, but I won't be back. The person working the window was really nice, but it was, overall, a negative experience.
Atmosphere: 2
Food: 1
Service: 4
Easy order through drive through, the new frosty mixes are really delicious!
Food: 5
Service: 5
Restaurantji Recommends
Terry Ann and Josh are all terribleeeeeeeeee when I say terrible I mean terrible. No type of professionalism. I came in as a door dasher and someone else came in before me and stole the order. A $30 order keep in mind so that is not a lot of money to a multi million dollar company. I showed them the order I called the customer and the customer said the door dasher (me) is still waiting for the order. So Josh said he will remake it then double downed because he is lazyyyyy and called Terry Ann and she said that they are not going to make it anymore. It was complete BS because the order got stolen because they did not have the person that stole it confirm the order and the manager Josh was the one that said he “saw the name on the phone”. The saying the customers are always right DOES NOT apply here. Do not go here if you want terrible service and a restaurant that smells like a bathroom. I will say that the NEW employee at that his name is Nathan was absolutely considerate, understanding, and accommodating to this. He went out of his way to go against the grain of what Josh was saying and took initiative and was like I will remake it and was remaking it and Josh told him to stop. The 2 men employees at the fry station and the sandwich making station were also as rude and lazy as Josh was making snarky comments to me. I’ve worked at Wendy’s before so I know the policy of the customer is always right and they did not follow this policy very disappointed that I had to take time out of my day to write this
-sincerely an innocent door dasher
Atmosphere: 1
Food: 1
Service: 1
The food was not hot and it was way to salty
Atmosphere: 2
Food: 2
Service: 4
The manager here is always arguing with my husband and me, she is very rude.
Atmosphere: 1
Food: 5
Service: 1
Check your order when going thru the drive thru. Didn’t receive hamburger and expected us to drive 10 miles for burger or refund to fix their error.
Just go inside when at this location. Drive thru will take you just as long. It is every other 3rd time I use the drive thru, that I am not directed to the side to park and wait (and this is usually while no one else is in line). Drive thru is not supposed to be a 10min deal (expected) each time.
Atmosphere: 2
Food: 2
Service: 1
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