Zaxbys Chicken Fingers & Buffalo Wings

food was hot and delicious. Customer service was great. Definitely will be coming back.

Atmosphere: 5

Food: 5

Service: 5

I see why this zaxbys only has 3.8 stars. They dont read very well. I added tomatoes and eggs to my salad and they put them on but didn't put my slaw on and i ordered three cookies and only got two... this was one occasion. Then today, I paid for and added tomatoes and eggs again surprise surprise, they weren't added. Because of the last mishap, I had to make sure. So I tell them and they give me maybe four slices of tomato... rotten and brown. 🙄🙄 how is it so hard? I dont get it.

Atmosphere: 1

Food: 1

Service: 1

TERRIBLE FOOD AND SERVICE WORST RESTAURANT

The staff was kind, respectful,and quick. Our food was hot. The place was clean.

Atmosphere: 5

Food: 5

Service: 5

Used DoorDash, but this particular store did not put my fries in the order nor did they print that I ordered fries, even though DoorDash showed that I did, & payed for them. Blamed the driver for Zaxby’s incompetence and wouldn’t refund my $ for the fries. Not the first time I’ve had problems with this specific store in OKC. Worst customer service ever!

Atmosphere: 1

Food: 3

Service: 1

Stupid workers! Forgot my 5 chicken strips, no straws, gave me maybe 7 cheddar bites, called and the lady was incompetent and useless

Atmosphere: 1

Food: 1

Service: 1

The fries 🍟 were great. I loved the way they seasoned them.

Atmosphere: 5

Food: 5

Service: 5

Raising Canes is much better. My first experience of Zaxbys and will be my last.

Atmosphere: 3

Food: 3

Service: 4

I ordered $40 worth of food for my family because we recently had a great experience in Greenwood, Ms at Zaxbys. The experience at this location was bad. The chicken wings were still raw and the chicken had a awful taste as if it was old. My kids love the cheesecake bites but they fried the bites so long nothing was inside. Some that had filling was curdled. Overall they may need to close this location.

Atmosphere: 1

Food: 1

Service: 2

They shorted me my order by alot. Then couldn’t do anything to resolve it unless i came back. I live way too far to come back. Now i just have to accept it. Check your stuff cause they really don’t care about you or your order

Service: 1

Zaxby's has the best chicken finger dinners...

Atmosphere: 4

Food: 5

Service: 4

I had a small mishap with an order. I sent a email and it was replied to immediately. Issue was corrected by Kim. Staff is always friendly when I go in or thru drive thru. We have to remember these businesses are ran by humans. Allow a resolution before you jump in reviews ONLY to mention bad experiences.

Atmosphere: 5

Food: 5

Service: 5

The service was soooo poor, I didn't even trust the food. So I gave it to a gentleman on the corner at highway.

Atmosphere: 3

Food: 3

Service: 1

If I could give this location 0 stars I would. The so called store manager”Kim” is very nasty. She told my brother to never come back to this location because we let her know the service and food was poor and SHE proposed a refund after arguing over the phone about an order with my mom. What kind of manager says that to customers? Her customer Service is so poor it’s disgraceful. She’ll NEVER have worry about us spending our hard earned money at that location.

Atmosphere: 1

Food: 1

Service: 1

Eggrolls were greasy, like they were double cooked. Felt ill later that day.
I got food poisoning once before after eating a chicken salad.
Fool me once shame on you, fool me twice shame on me.

Food: 1

Service: 4