The reviewer Mary C. is SPOT ON as I have been having the EXACT SAME experience with Louisa. She does not have any people skills whatsoever. It is strange and a shame. I have taken my business elsewhere, as well.
Chris Cambouris
Very nice store and had everything that I needed and other supplements that I can't even find at other stores and had to order online. Nice, clean and the owner is very knowledgeable with the products she has. Will definitely go back again
Kir MT
I'm happy that this shop is in Acton. The owner is knowledgeable and carries a nice selection considering the size of the shop.I like BreatheEasy Tea and have gotten all kinds of useful things over the years. Colloidal silver, vit D, probiotics etc...The cherry juice is a very nice treat too.
Bobbi Viozzi
Thank you so much to the lovely lady that helped me today at willow lane! She has so much knowledge and was so kind. I will definitely be going back!
Ryan VanderWal
Very good store. Owner is very nice and helpful. Interested in helping you not just to sell you stuff. Highly recommend. Get my cayenne and bell health products here and she tries to make sure there is some stock for me even though it is a small store she has a big selection.
ZIGZAG WarChicken
Felt judged the moment I walked in the door. My questions recieved sharp snooty replies.I couldn't get out of there fast enough.
Vicky Vong
Best service and staff was very knowledgeable! I will come back when I need more supplements :)
Michelle Paradis
I have visited your extremely clean, safe and well-stocked store a few times during this pandemic. As I made the decision to become healthier and more politically and environmentally-conscious, I was overwhelmed with gratitude at how knowledgeable you are about our physical and mental well-being. The time and consideration you spent with me to help me in choosing the right vitamins, supplements and sugar replacement for me goes above and beyond great customer service. I appreciate that your products are Organic (ie. no unhealthy additives), Canadian-owned, environmentally sourced and that you only sell what you would buy and put in your body yourself. Thank you so much! I will most definitely be lifetime customer and I will be seeing you soon for New Roots Probiotic, Omega 3, Turmeric, Chlorophyll, Vitamin D3, B12, MCT Oil, and Organic Stevia Extract. Thanks again!
Mary C.
I've been shopping at willow lane for 20+ years. Each time I go, Louisa, never has recognized me as a customer and has never been friendly, just all business. Surprising for a small town. Still, I kept going to purchase my supplements.Today however I experienced the worst rudeness of all time. I got the impression my request for general information on a supplement which was not going to result in immediate revenue for her, provoked a very abrupt and condescending response.I will gladly drive to Milton to purchase my supplements from now on. So much for trying to support our local businesses.
Very knowledgeable staff and helpful.
The reviewer Mary C. is SPOT ON as I have been having the EXACT SAME experience with Louisa. She does not have any people skills whatsoever. It is strange and a shame. I have taken my business elsewhere, as well.
Very nice store and had everything that I needed and other supplements that I can't even find at other stores and had to order online. Nice, clean and the owner is very knowledgeable with the products she has. Will definitely go back again
I'm happy that this shop is in Acton. The owner is knowledgeable and carries a nice selection considering the size of the shop.I like BreatheEasy Tea and have gotten all kinds of useful things over the years. Colloidal silver, vit D, probiotics etc...The cherry juice is a very nice treat too.
Thank you so much to the lovely lady that helped me today at willow lane! She has so much knowledge and was so kind. I will definitely be going back!
Very good store. Owner is very nice and helpful. Interested in helping you not just to sell you stuff. Highly recommend. Get my cayenne and bell health products here and she tries to make sure there is some stock for me even though it is a small store she has a big selection.
Felt judged the moment I walked in the door. My questions recieved sharp snooty replies.I couldn't get out of there fast enough.
Best service and staff was very knowledgeable! I will come back when I need more supplements :)
I have visited your extremely clean, safe and well-stocked store a few times during this pandemic. As I made the decision to become healthier and more politically and environmentally-conscious, I was overwhelmed with gratitude at how knowledgeable you are about our physical and mental well-being. The time and consideration you spent with me to help me in choosing the right vitamins, supplements and sugar replacement for me goes above and beyond great customer service. I appreciate that your products are Organic (ie. no unhealthy additives), Canadian-owned, environmentally sourced and that you only sell what you would buy and put in your body yourself. Thank you so much! I will most definitely be lifetime customer and I will be seeing you soon for New Roots Probiotic, Omega 3, Turmeric, Chlorophyll, Vitamin D3, B12, MCT Oil, and Organic Stevia Extract. Thanks again!
I've been shopping at willow lane for 20+ years. Each time I go, Louisa, never has recognized me as a customer and has never been friendly, just all business. Surprising for a small town. Still, I kept going to purchase my supplements.Today however I experienced the worst rudeness of all time. I got the impression my request for general information on a supplement which was not going to result in immediate revenue for her, provoked a very abrupt and condescending response.I will gladly drive to Milton to purchase my supplements from now on. So much for trying to support our local businesses.
Restaurantji Recommends
Exceptional staff and high quality products! I highly recommend Willow Lane Natural Foods for all your health needs in Acton!!
The staff are very knowledgeable and pleasant. They have excellent products and a great selection. Their nuts, seeds and spices are top notch.
Very helpful and knowledgeable, I enjoyed my visit and browsing through the store. I will be returning and often.
a bit pricey but other than that great
Great selection and super friendly staff