When your delivery comes to the door and you have to use their debit terminal and you are paying debit, BEWARE of their cheesy, (pardon the pun) $1 surcharge tax which I'm assuming to help them absorb their wireless terminal costs and making it seem that your being punished for using your debit card because oddly enough if you use your credit card you are not charged this fee which makes no sense to me. As a business owner myself I pay $0.06 per debit transaction and pay 1.89% on credit cards and likely they get a better rate than me so if anything it would make more sense for them to charge a fee for using your credit card and not debit card. You are not however charged this fee in store so it has to be because of the cellular data fee they want to make you pay. Besides me being angry about paying this tacky fee from such a huge corporation, you are not told about this fee when ordering and it does not get added to your cart when checking out so you may say its only a dollar but its the principle and not about the value. They likely are making $100+ a day just on this surcharge, ($100 x 30 days = $3000 a month at least), likely they are renting the terminal for $20 to $25 a month. Most people see the $1 surcharge and think nothing of it but it adds up and they are certainly making a good little profit from it. It's really shameful such a huge company after a cash grab like this. I really like their pizza's but its a real shame for such a trivial charge which they should be be absorbing themselves, its just simply the cost of doing business. Shame on you Pizza Nova.
michael fraser
Amazing Customer Service & Delicious pizza every time!
Atmosphere: 5
Food: 5
Service: 5
saeid mohammadi
I just got a large pepperoni pizza for takeout from this location. The quality of the pizza was good but the person didn’t care about providing any napkins or straw’s for my order. I’m giving them 2 stars, because for me, the basic customer needs are very important and I get that needs from any other fast-food stores without asking them.
Atmosphere: 3
Food: 4
Service: 1
Jessica Weston
This pizza nova never disappoints. So good every time!
Garrett Hudson
We all love a za from Ajax Harwood and Rossland location
Atmosphere: 5
Food: 5
Service: 5
Danielle Graham
quality ingredients and great products, our go to pizza spot!
I’m a guy who loves my pizza and every time I’ve ordered from this location they have been bang on perfect the only thing they make a mistake with is my name they call me Gina instead of Tina, but that is an honest mistake that I’m willing to part with as long as they get the pizza, right! Nonetheless, never had an issue with this location always a perfect Pizza polite, friendly respectful most definitely will be back again soon. Great work.
Atmosphere: 5
Food: 5
Service: 5
Nolan Lasko
I recently had the pleasure of grabbing a pizza at Pizza Nova, and not only was the food fantastic, but the service was also memorable. I was served by a friendly and attentive employee—a tall, bearded gentleman with a warm smile and a helpful attitude. His energy and genuine enthusiasm for making great pizza truly enhanced the experience.
As for the pizza, it was perfection! The crust was thin yet soft, the toppings were fresh, and the cheese was melted to just the right degree. My order was taken promptly, and the pizza was ready in no time. This employee seemed passionate about ensuring every customer left with a smile and a delicious meal. I'll definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten Free Medium Pizza, Super Gourmet, Garlic Bread, Italian Peeled Tomatoes, Dips
Mohammed Tawalbeh
The food is amazing and the staff there are so friendly, I gave 4 stars just if they can make dough more thin, it will be more delicious.
Atmosphere: 5
Food: 4
Service: 5
Khalid Ahmad
Recently ordered a pizza with three toppings: black olives, mushrooms, and anchovies. They made it too salty, and the anchovies had hard bones in them, making them inedible. The pizza tasted terrible. I called customer service, and they said that it is like that and that they can't help me. I should figure it out. What a joke customer service!
5⭐️
Atmosphere: 5
Food: 5
Service: 5
When your delivery comes to the door and you have to use their debit terminal and you are paying debit, BEWARE of their cheesy, (pardon the pun) $1 surcharge tax which I'm assuming to help them absorb their wireless terminal costs and making it seem that your being punished for using your debit card because oddly enough if you use your credit card you are not charged this fee which makes no sense to me. As a business owner myself I pay $0.06 per debit transaction and pay 1.89% on credit cards and likely they get a better rate than me so if anything it would make more sense for them to charge a fee for using your credit card and not debit card. You are not however charged this fee in store so it has to be because of the cellular data fee they want to make you pay. Besides me being angry about paying this tacky fee from such a huge corporation, you are not told about this fee when ordering and it does not get added to your cart when checking out so you may say its only a dollar but its the principle and not about the value. They likely are making $100+ a day just on this surcharge, ($100 x 30 days = $3000 a month at least), likely they are renting the terminal for $20 to $25 a month. Most people see the $1 surcharge and think nothing of it but it adds up and they are certainly making a good little profit from it. It's really shameful such a huge company after a cash grab like this. I really like their pizza's but its a real shame for such a trivial charge which they should be be absorbing themselves, its just simply the cost of doing business. Shame on you Pizza Nova.
Amazing Customer Service & Delicious pizza every time!
Atmosphere: 5
Food: 5
Service: 5
I just got a large pepperoni pizza for takeout from this location. The quality of the pizza was good but the person didn’t care about providing any napkins or straw’s for my order. I’m giving them 2 stars, because for me, the basic customer needs are very important and I get that needs from any other fast-food stores without asking them.
Atmosphere: 3
Food: 4
Service: 1
This pizza nova never disappoints. So good every time!
We all love a za from Ajax Harwood and Rossland location
Atmosphere: 5
Food: 5
Service: 5
quality ingredients and great products, our go to pizza spot!
Atmosphere: 5
Food: 5
Service: 5
This Nova location is the bee’s knees
Atmosphere: 5
Food: 5
Service: 5
Amazing food every time!
Favourite pizza in town!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great Pizza 🍕 😋
I’m a guy who loves my pizza and every time I’ve ordered from this location they have been bang on perfect the only thing they make a mistake with is my name they call me Gina instead of Tina, but that is an honest mistake that I’m willing to part with as long as they get the pizza, right!
Nonetheless, never had an issue with this location always a perfect Pizza polite, friendly respectful most definitely will be back again soon. Great work.
Atmosphere: 5
Food: 5
Service: 5
I recently had the pleasure of grabbing a pizza at Pizza Nova, and not only was the food fantastic, but the service was also memorable. I was served by a friendly and attentive employee—a tall, bearded gentleman with a warm smile and a helpful attitude. His energy and genuine enthusiasm for making great pizza truly enhanced the experience.
As for the pizza, it was perfection! The crust was thin yet soft, the toppings were fresh, and the cheese was melted to just the right degree. My order was taken promptly, and the pizza was ready in no time. This employee seemed passionate about ensuring every customer left with a smile and a delicious meal. I'll definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten Free Medium Pizza, Super Gourmet, Garlic Bread, Italian Peeled Tomatoes, Dips
The food is amazing and the staff there are so friendly, I gave 4 stars just if they can make dough more thin, it will be more delicious.
Atmosphere: 5
Food: 4
Service: 5
Recently ordered a pizza with three toppings: black olives, mushrooms, and anchovies. They made it too salty, and the anchovies had hard bones in them, making them inedible. The pizza tasted terrible. I called customer service, and they said that it is like that and that they can't help me. I should figure it out. What a joke customer service!
Atmosphere: 2
Food: 1
Service: 1
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