Tim Hortons
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Tim Hortons Reviews
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Good location and friendly staff!
Big time customer but I ordered a xl steap tea they give me a xl coffee I tell them them charge me extra to fix it I ordered a belt they forgot the egg and gave attitude when I went in to have it fixed almost a minute after I left not one bite out of it pls fix the staff
I come here every morning and every single time without a doubt they asked me to drive to the back of the store because my order is not ready why is it that every other Tim Hortons can serve me my coffee at the window but every time I go to this one I have to go around back and wait for someone to walk the coffee to my car
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
Tim Hortons, located on Harwood Ave, has received mixed reviews. While some staff members, like Aleena, have been polite and friendly, others have been rude and unprofessional, neglecting customer orders and displaying poor customer service. Food quality has also been inconsistent, with some orders being ruined. Despite this, the coffee and doughnuts remain a highlight, with many customers praising the friendly and welcoming atmosphere created by the staff. The team, including employees like Rose, Pryanka, Dave, Bibi, and Caroline, do an excellent job at customer service and maintaining store cleanliness. Customers have appreciated the efficient service, especially during busy times like Thanksgiving, where staff like Basset quickly prepared orders so customers could avoid being late for work. The environment is friendly, with staff often responding with smiles and a desire to help, making it feel like they are "friends." Parking is available with about 50 spots across the road from a shopping plaza, offering convenient access. Customers also mention specific staff members, such as a lady with braids, affectionately called "mama," who is always helpful. Overall, the staff's friendliness and efforts to keep the store clean make this Tim Hortons a welcoming place, despite some inconsistencies in service and occasional issues like a drive-thru ice latte that was too milky or less courteous managers. The quick service and friendly atmosphere continue to make it a favorite for many.