Ordered chicken dinners for 110 people, for two hockey teams…..the food was amazing!!! Everyone loved it. They were so accommodating and helpful.
Atmosphere: 5
Food: 5
Service: 5
Carol Jobity
Been coming here for many years. The service and food was excellent up until the new hires . Thank you for past service MB but unfortunately we can no longer support your establishment.
The food and service have been thrown out the window.
Atmosphere: 2
Food: 2
Service: 1
T
Great Service but the odd time the chicken has sat for a bit and isn't quite as juicy as other times but most of the time good
Atmosphere: 5
Food: 4
Service: 5
Connie G
Service was great, food not so much. I only received 4 tenders and the wedges were supposed to be well done and the were only warm and soft ( big disappointment). Box looked empty after paying $20.
Food: 1
Service: 5
Kc
Cookies tasted like they were cooked in an oven that I had something burning in it, they had a really smoky flavour. I feel like they would taste good if they weren’t cooked in a gross oven.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Chicken Sandwich
Candy Mabie
Love it, people are gr8 at the alliston location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Sandeep Singh
Everything perfect …
Atmosphere: 5
Food: 5
Service: 5
Keith Fetting
Drive thru very tight getting around. Good specials always.
I had raw chicken there once took it back and they wanted to give me more. I wasn’t taking a chance and that was in Alliston.
Atmosphere: 3
Food: 1
Service: 1
Demarrah Brooks
This Mary Brown’s and it’s day staff are amazing. The chicken is fresh, flavourful and juicy. The staff is extremely friendly, welcoming and accommodating. You have to go there and be amazed by the friendly and professional service and the great food. ❤️❤️. Dee from
Atmosphere: 5
Food: 5
Service: 5
gigi
The food is really tasty and very nice people there as well! The chicken is so juicy and crispy and greatly cooked. Go to Mary Brown’s if you’re ever hungry because it’s the best!
Atmosphere: 5
Food: 5
Service: 5
John Woods
Wow, I'm legitimately shocked with the service I recieved at this location. I've reviewed many places but this is the first one I am genuinely disgusted with.
The manager or whomever I spoke to at this location literally accused me of lying about the terrible quality of their food. The chicken was extremely dry, rubbery, and it was clear my order was mishandled. But instead of refunding me, remaking it, or seeking another solution, the manager interrogated me over the phone. Even when I mentioned receipts, called them 20 minutes after the issue occurred, etc. Instead, she blamed the customer? She really tried gaslighting the customer.
Horrible customer service. This is the first and last time I'll be buying anything from Mary Brown's Alliston.
Do not come here unless you want to have extremely dry, rubbery chicken, or 10 minutes of a manager accusing the customer of lying. Just look at multiple other reviews for this resturant. I'm not the only one having these issues.
Oh and what's really hilarious is that the manager after interrogating me, only offers to remake half my order. Half. I paid $66 for 18 pieces. At that premium, customers expect quality food and customer service. Both are missing here.
Atmosphere: 1
Food: 1
Service: 1
D HC
You get what you pay for. It's good chicken and taters. It's fairly expensive however.
Ordered chicken dinners for 110 people, for two hockey teams…..the food was amazing!!!
Everyone loved it.
They were so accommodating and helpful.
Atmosphere: 5
Food: 5
Service: 5
Been coming here for many years. The service and food was excellent up until the new hires . Thank you for past service MB but unfortunately we can no longer support your establishment.
The food and service have been thrown out the window.
Atmosphere: 2
Food: 2
Service: 1
Great Service but the odd time the chicken has sat for a bit and isn't quite as juicy as other times but most of the time good
Atmosphere: 5
Food: 4
Service: 5
Service was great, food not so much. I only received 4 tenders and the wedges were supposed to be well done and the were only warm and soft ( big disappointment). Box looked empty after paying $20.
Food: 1
Service: 5
Cookies tasted like they were cooked in an oven that I had something burning in it, they had a really smoky flavour. I feel like they would taste good if they weren’t cooked in a gross oven.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Chicken Sandwich
Love it, people are gr8 at the alliston location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Everything perfect …
Atmosphere: 5
Food: 5
Service: 5
Drive thru very tight getting around.
Good specials always.
Atmosphere: 4
Food: 5
Service: 4
Bernie and her team are amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
The chi Ken was under cook and salty
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
I had raw chicken there once took it back and they wanted to give me more. I wasn’t taking a chance and that was in Alliston.
Atmosphere: 3
Food: 1
Service: 1
This Mary Brown’s and it’s day staff are amazing. The chicken is fresh, flavourful and juicy. The staff is extremely friendly, welcoming and accommodating. You have to go there and be amazed by the friendly and professional service and the great food. ❤️❤️. Dee from
Atmosphere: 5
Food: 5
Service: 5
The food is really tasty and very nice people there as well! The chicken is so juicy and crispy and greatly cooked. Go to Mary Brown’s if you’re ever hungry because it’s the best!
Atmosphere: 5
Food: 5
Service: 5
Wow, I'm legitimately shocked with the service I recieved at this location. I've reviewed many places but this is the first one I am genuinely disgusted with.
The manager or whomever I spoke to at this location literally accused me of lying about the terrible quality of their food. The chicken was extremely dry, rubbery, and it was clear my order was mishandled. But instead of refunding me, remaking it, or seeking another solution, the manager interrogated me over the phone. Even when I mentioned receipts, called them 20 minutes after the issue occurred, etc. Instead, she blamed the customer? She really tried gaslighting the customer.
Horrible customer service. This is the first and last time I'll be buying anything from Mary Brown's Alliston.
Do not come here unless you want to have extremely dry, rubbery chicken, or 10 minutes of a manager accusing the customer of lying. Just look at multiple other reviews for this resturant. I'm not the only one having these issues.
Oh and what's really hilarious is that the manager after interrogating me, only offers to remake half my order. Half. I paid $66 for 18 pieces. At that premium, customers expect quality food and customer service. Both are missing here.
Atmosphere: 1
Food: 1
Service: 1
You get what you pay for. It's good chicken and taters. It's fairly expensive however.
Atmosphere: 4
Food: 4
Service: 5
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