Tim Hortons

370 Wilson St E, Ancaster
(905) 304-4242

Recent Reviews

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Şerwan Avcı

The croissant I bought was stale and very hard, so I wasn’t able to eat it.

Atmosphere: 1

Food: 1

Service: 1

Alexandra T.

Surbhi helped me with my order for my contractors today. She patiently provided recommendations, corrected my discount because the app wasn’t working properly, and carefully made the drinks with the changes I requested…all while smiling and never once making me feel bad for holding up the line with the slightly complicated order.

Atmosphere: 5

Food: 5

Service: 5

Viminkook Army (BabyMochiii)

They continuously mess up my order. I’ve order farmer egg breakfast sandwiches and they charge me for that but always give me a regular egg, even tho I’m paying the extra price. Not only that but half the cheese is always stuck to the wrapper rather than actual sandwich. Also whenever I ask for an iced coffee sometimes it’s so watered down and bitter and other times there’s too much cream and it’s never correct. Very disappointed with the food quality.

Atmosphere: 1

Food: 1

Service: 1

Ashley Granatier

It’s awful! I used to like Tim hortons but now I don’t anymore! They don’t make the coffee good anymore. Worst baristas that do not know how to make coffee and have a shitty attitude. It’s not rocket science to know how to make coffee!

Supreet Kaur

I just ordered an iced vanilla latte and forgot to mention that I needed whipped cream on top of it. So I went to pick it up and asked the lady there to please add it as I forgot to mention but to my surprise she rudely spoke to me saying I didn’t order it and I didn’t pay for it. Such a disappointing experience with Tim’s this time thanks to an impolite and unhelpful worker at their Ancaster downtown outlet.

Atmosphere: 1

Service: 1

Raymond Meunier

Great service

Atmosphere: 5

Food: 5

Service: 5

thabana a

Very calm and convenient

Atmosphere: 5

Food: 5

Service: 5

Tahira Zahid

Consistently delicious! Love their Timbits and the iced cap Mocha—perfect every time.Affordable, fast, and reliable. Tim Hortons always hits the spot, especially during a morning rush.Cozy atmosphere and great menu variety. The staff is always polite and efficient. A Canadian classic!

Atmosphere: 5

Food: 5

Service: 5

Andre Khodabakhshian

Excellent service and very pleasant staff

Atmosphere: 5

Food: 5

Service: 5

Ian Manalo

I don’t understand the point of locking the washroom if there’s no efficient way to access it. If the intention is to keep it for customer use only, then please invest in a coded lock or a system controlled from the counter. It’s really inconvenient to ask for a key, be told to “wait a second,” and then have to follow up multiple times over 10 minutes with no response. This is frustrating and unprofessional. Please do better.

Atmosphere: 1

Food: 4

Service: 1

TC

I think the staff at this location are amazing. They are always friendly and smile when I come in. Khushveen the girl on the sandwich bar is fast and so nice. I was a little grumpy when I came in and ordered my lunch. She knows I like it in a bag so I can put it in my bag. When I got home and opened it, Khushveen had done the sweetest thing. Will always recommend coming to this location.

Atmosphere: 5

Food: 5

Service: 5

MALAY SHERASIA

Indian students working here are fairly hardworking. Kudos to the team, keep up the good work💪🏻✌🏻

Dima Chernyshov

Thank you! Very good and polite shift. Very clean inside!

Atmosphere: 5

Food: 5

Service: 5

Anupa Patel

Employee are very rude

Atmosphere: 1

Food: 5

Service: 1

Thea Vandermeulen

The staff are always friendly
Always a great experience

Service: 5

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