Our favourite restaurant to visit as a family or a night out for two.
Atmosphere: 5
Food: 5
Service: 5
WaltH69
Enjoyed our meal. Very helpful & friendly staff.
Atmosphere: 5
Food: 5
Service: 5
rakesh nair
Please avoid this place at any cost ....Extremely poor service ..was waiting for like 15 minutes to someone to just ask what do you mean want … all the staff was in a corner talking to each other
Roger Mathieu
I ordered from this branch of Boston Pizza two days in a row. Day 1: pizza with pepperoni served without utensils (I order from a hotel located 1km from the restaurant) I also ordered cake. I waited today to eat it, to have utensils. Day 2: my salmon pasta is really very ordinary... I explicitly took the trouble to provide myself with utensils. No utensils delivered! 🙄 The hotel staff found some for me.
Food: 3
Service: 3
Winston Eng
We have been going to Boston pizza for many many years and it is always because the kids want to go. With the kids free card, we probably go at least 8 to 10 times a year. This location used to be great, but they don't seem consistent in how they apply their policies.
My son orders off the kids menu and always looks forward to the ice cream at the end. He doesn't like the toppings mixed together, so we have always asked for the topping on the side. The last time we went, they told us it was policy that only 2 toppings on the side for the ice cream! Since when? Never has this issue at this location or any other locations. Seems to be only the owner who has this rules.
We paid full price for two adult meals and use the kids card for the one kids meal, and I also used a BP reward for a free individual pizza. After we received our bill, they told us the BP rewards couldn't be used with the kids card even though we used both the month before at the same location without any issues.
They said the kids card can't be used with any other promotion, again never had a problem before. Right now, they have a promo that if you buy a $50 gift card you get a $10 promotional card... I was going to buy it, but based on what they say, you can't use the promo card with the kids card.
It definitely was not a fun experience for us or my son. There are enough BP locations elsewhere. We won't be going back to this location.
Atmosphere: 3
Food: 4
Service: 2
patrick liston
Friendly & helpful staff
Atmosphere: 5
Food: 5
Service: 5
Abhishek Sharma
Always good food but I suggest you guys should fix your hours on Google. We came last night at 9:55pm and someone locked the door on us. It is clearly mentioned on Google , you are open till 1:00 am.
Atmosphere: 5
Service: 5
holly kozak
Too expensive for the 'quality' of food Your served !
Lu Zhang
We went in with two kids, each of the kids was holding kids meal card in their hand, as they were excited to use the card in the restaurant. The cards were on the table when we ordered food and while we eating. At last when the checkout machine was brought in, the total was already entered. My husband tapped without thinking. We soon realized we did not use the kids meal card, but was told once paid no adjustment can be made. Ok, Boston pizza is a be loved local restaurant, and it advertised kids eat free to bring in customers. Was it so hard to ask are you going to use the kids meal card when putting in numbers to checkout machines? Was it so hard to do any adjustments once paid? Every bit of it implies “oops, you missed it, it’s on you”. Technically sure, the store did nothing wrong, but it also did not do it right.
It's been a long time since we've been to this location last. Excellent food, super customer service, and generally relaxing atmosphere. My husband and I have really enjoyed our dinner today. 🍽
Atmosphere: 5
Food: 5
Service: 5
Chris B
Everything was fantastic... just not a fan of their wings. Not terrible, but come on now. Wings need to be crispy and juicy.
Atmosphere: 5
Food: 4
Service: 5
Mohammad Khodayari
We received fast and pleasant service and of course a delicious dishes of food to share
Atmosphere: 5
Food: 4
Service: 5
Baloloy and Buchokoy Show
We came to this location and we were surprised that there was only 1 server on duty. We would like to commend the server as he ran the show smoothly. Kudos!
Our favourite restaurant to visit as a family or a night out for two.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed our meal. Very helpful & friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Please avoid this place at any cost ....Extremely poor service ..was waiting for like 15 minutes to someone to just ask what do you mean want … all the staff was in a corner talking to each other
I ordered from this branch of Boston Pizza two days in a row.
Day 1: pizza with pepperoni served without utensils (I order from a hotel located 1km from the restaurant) I also ordered cake. I waited today to eat it, to have utensils.
Day 2: my salmon pasta is really very ordinary... I explicitly took the trouble to provide myself with utensils. No utensils delivered! 🙄 The hotel staff found some for me.
Food: 3
Service: 3
We have been going to Boston pizza for many many years and it is always because the kids want to go. With the kids free card, we probably go at least 8 to 10 times a year. This location used to be great, but they don't seem consistent in how they apply their policies.
My son orders off the kids menu and always looks forward to the ice cream at the end. He doesn't like the toppings mixed together, so we have always asked for the topping on the side.
The last time we went, they told us it was policy that only 2 toppings on the side for the ice cream! Since when? Never has this issue at this location or any other locations. Seems to be only the owner who has this rules.
We paid full price for two adult meals and use the kids card for the one kids meal, and I also used a BP reward for a free individual pizza. After we received our bill, they told us the BP rewards couldn't be used with the kids card even though we used both the month before at the same location without any issues.
They said the kids card can't be used with any other promotion, again never had a problem before. Right now, they have a promo that if you buy a $50 gift card you get a $10 promotional card... I was going to buy it, but based on what they say, you can't use the promo card with the kids card.
It definitely was not a fun experience for us or my son. There are enough BP locations elsewhere. We won't be going back to this location.
Atmosphere: 3
Food: 4
Service: 2
Friendly & helpful staff
Atmosphere: 5
Food: 5
Service: 5
Always good food but I suggest you guys should fix your hours on Google. We came last night at 9:55pm and someone locked the door on us. It is clearly mentioned on Google , you are open till 1:00 am.
Atmosphere: 5
Service: 5
Too expensive for the 'quality' of food Your served !
We went in with two kids, each of the kids was holding kids meal card in their hand, as they were excited to use the card in the restaurant. The cards were on the table when we ordered food and while we eating. At last when the checkout machine was brought in, the total was already entered. My husband tapped without thinking. We soon realized we did not use the kids meal card, but was told once paid no adjustment can be made. Ok, Boston pizza is a be loved local restaurant, and it advertised kids eat free to bring in customers. Was it so hard to ask are you going to use the kids meal card when putting in numbers to checkout machines? Was it so hard to do any adjustments once paid? Every bit of it implies “oops, you missed it, it’s on you”. Technically sure, the store did nothing wrong, but it also did not do it right.
Atmosphere: 4
Food: 4
Service: 2
Crap food, crap service at a premium price.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
It's been a long time since we've been to this location last. Excellent food, super customer service, and generally relaxing atmosphere. My husband and I have really enjoyed our dinner today. 🍽
Atmosphere: 5
Food: 5
Service: 5
Everything was fantastic... just not a fan of their wings. Not terrible, but come on now. Wings need to be crispy and juicy.
Atmosphere: 5
Food: 4
Service: 5
We received fast and pleasant service and of course a delicious dishes of food to share
Atmosphere: 5
Food: 4
Service: 5
We came to this location and we were surprised that there was only 1 server on duty. We would like to commend the server as he ran the show smoothly. Kudos!
Atmosphere: 4
Food: 4
Service: 5
Nice food and service
Atmosphere: 4
Food: 5
Service: 5
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