The food is always good and I've never had a bad meal from this location, and I've been somewhat of a regular since they opened. Lately, I've been noticing extra charges on my receipt for things like "extra small sour cream" (I had asked for extra cilantro lime on my bowl - was that it? I certainly did not receive a side of sour cream) and when I ask for 2 salsas - medium + mango salsa, have noticed an extra charge for a small salsa/salad. Maybe I'm not reading a sign they have posted somewhere but shouldn't extra charges be disclosed beforehand? This feels shady, especially when other similar restaurants don't charge you for these things. You might want to reconsider coming here for this reason
This place has very nice people. Clean tables as well.
Atmosphere: 5
Food: 5
Service: 5
Sergio de Almeida Brunacci
I wanted to tell you all to beware of the owner/manager at the Guac Mexi Grill Aurora location. I’ve been a regular customer for over a year, always been polite and friendly. The other day, I got yelled at by the dude behind the counter for being on my phone. For some context, I had walked in and was speaking to my friend about what we should order, so I took a few seconds to browse the menus. Mind you, the whole time I made sure to stay at the front of the line, and when I was ready to order, I had stopped talking on the phone and walked over to the ordering end of the line. The owner/manager (not sure which one but it’s the South Asian guy who is always there) decided to ignore me by looking away on purpose for a good minute or so. When he finally looked at me, he didn’t even greet me and in a very hostile manner asked me what I wanted. He then proceeded to slam the taco container on the counter after I ordered and that’s when I decided I didn’t want to spend my money on this place. When I told him this and started to walk away, he basically verbally assaulted me, and even more so when I called him out for hiding the utensils. If you ever step into this location, you’ll notice that they never put the utensils where they’re supposed to be. I assume he’s extremely cheap, given that he’s charged me 25 cents per LINE of sauce before which is outrageous on its own. By the time I was in my car, I could see him pointing aggressively at me and throwing a fit in the back room. It’s crazy how one can get away with treating their customers like this. Not to mention, he always acts like he’s doing you a favour by serving you. Unfortunately, his poor attitude has always been evident, however, this was the last straw. I will NEVER return to this location. Please save yourself the money and trouble and go to Bradford or Stouffville instead where the staff are professional and friendly.
Atmosphere: 2
Food: 3
Service: 1
SHA RRY
The food is always fresh and the place is clean and tidy.
Atmosphere: 5
Food: 5
Service: 5
steven b
Our family has been going to this location for years, since it opened, and always enjoy our food and service. We end up going every other week or so and have never been disappointed. It's fresh, flavourful, quick and the staff/owners are so nice. We find the food quality better than similar places in the area.We always do take out, but the location is nice and clean and we wouldn't hesitate to dine in. It would be great if they could bring back Chorizo, we miss that! Highly recommend Guac!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Steak Burrito
Shopper For Life
Disgusting! Never have I ever had a burrito this messy, bland and soggy. I will never order from this place again. Do better.
C. Gordon
Ordered online. Stale taco shells, no sauce on tacos no sides
Bad attitude from this guy.
Atmosphere: 1
Food: 1
Service: 1
The food is always good and I've never had a bad meal from this location, and I've been somewhat of a regular since they opened. Lately, I've been noticing extra charges on my receipt for things like "extra small sour cream" (I had asked for extra cilantro lime on my bowl - was that it? I certainly did not receive a side of sour cream) and when I ask for 2 salsas - medium + mango salsa, have noticed an extra charge for a small salsa/salad. Maybe I'm not reading a sign they have posted somewhere but shouldn't extra charges be disclosed beforehand? This feels shady, especially when other similar restaurants don't charge you for these things. You might want to reconsider coming here for this reason
Atmosphere: 3
Food: 5
Service: 3
Friendly staff and great fresh food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taco Bowl, Chicken Burrito
Very very good food, the workers are always friendly and food is ready quickly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Taco Bowl, Chicken Burrito
This place has very nice people. Clean tables as well.
Atmosphere: 5
Food: 5
Service: 5
I wanted to tell you all to beware of the owner/manager at the Guac Mexi Grill Aurora location. I’ve been a regular customer for over a year, always been polite and friendly. The other day, I got yelled at by the dude behind the counter for being on my phone. For some context, I had walked in and was speaking to my friend about what we should order, so I took a few seconds to browse the menus. Mind you, the whole time I made sure to stay at the front of the line, and when I was ready to order, I had stopped talking on the phone and walked over to the ordering end of the line. The owner/manager (not sure which one but it’s the South Asian guy who is always there) decided to ignore me by looking away on purpose for a good minute or so. When he finally looked at me, he didn’t even greet me and in a very hostile manner asked me what I wanted. He then proceeded to slam the taco container on the counter after I ordered and that’s when I decided I didn’t want to spend my money on this place. When I told him this and started to walk away, he basically verbally assaulted me, and even more so when I called him out for hiding the utensils. If you ever step into this location, you’ll notice that they never put the utensils where they’re supposed to be. I assume he’s extremely cheap, given that he’s charged me 25 cents per LINE of sauce before which is outrageous on its own. By the time I was in my car, I could see him pointing aggressively at me and throwing a fit in the back room. It’s crazy how one can get away with treating their customers like this. Not to mention, he always acts like he’s doing you a favour by serving you. Unfortunately, his poor attitude has always been evident, however, this was the last straw. I will NEVER return to this location. Please save yourself the money and trouble and go to Bradford or Stouffville instead where the staff are professional and friendly.
Atmosphere: 2
Food: 3
Service: 1
The food is always fresh and the place is clean and tidy.
Atmosphere: 5
Food: 5
Service: 5
Our family has been going to this location for years, since it opened, and always enjoy our food and service. We end up going every other week or so and have never been disappointed. It's fresh, flavourful, quick and the staff/owners are so nice. We find the food quality better than similar places in the area.We always do take out, but the location is nice and clean and we wouldn't hesitate to dine in. It would be great if they could bring back Chorizo, we miss that! Highly recommend Guac!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Steak Burrito
Disgusting! Never have I ever had a burrito this messy, bland and soggy. I will never order from this place again. Do better.
Ordered online. Stale taco shells, no sauce on tacos no sides
Food: 1
Restaurantji Recommends
Both the workers and owner are very nice and understand with great service! The food tastes amazing and the prices are a great bargain.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
We love this place, great customer service and the food is amazing. They always go over and beyond! Our family highly recommends Guac in Aurora!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taco Bowl, Beef Bowl, Chicken Burrito
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Barbacoa Enchilada
Excellent food and good ambiance and really good service, highly recommended 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
Amazing taste and service from the staff. Will definitely return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Barbacoa Enchilada
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