Ginos pizza and wing machine

I have been going to Gino's for the past 8 years and never had any issues with the quality or quantity of food I have received up until the last couple months. Today I paid 10$ for a popcorn chicken poutine and the container was not even half full as I watched another customer walk away with a medium fries with gravy (that was obvioulsy cheaper than mine)that was over flowing the container. I brought this to the employees attention and he assured me the size or my poutine was correct and of course I have already paid so I was stuck with this minuscule poutine.
Also about a month ago I tried the shawarma poutine and was charged extra because apparently their chicken shawarma poutine is the only one I've ever seen anywhere that does not come with gravy?! How is it a poutine then?
Anyway I've learned my lesson they have shitty portions and shitty customer service and I will never go back.

Reply to owners response:
Well you should advertise that you are only getting a small portion of fries with your "gourmet" poutine for 10$ because it is not worth the price and I would've never ordered it if I had known that. I legit just paid 10$ for a handful of fries and 10 pieces of popcorn chicken. Not impressed.and won't be going back.

Staff are nice, but I keep being given undercooked/cold food. Today I got pasta with tomato sauce and the bottom was cold, I got chicken wings there once and I bit inside to uncooked meat.

Atmosphere: 5

Food: 1

Service: 5

The Philly cheese steak is the driest piece of meat i have ever eaten barley any meat aswell no flavor absolutely terrible

And the chicken fingers and popcorn chicken is like the same stuff I buy at home except for I don't overcook it sad but hilarious

Potions are quite small for the price $7 for a medium fry and if I had a picture you would see it is very small! Only half the container filled up, fries can’t be that expensive?

Breakfast costs 7$ no matter which one you get. They won't allow you to substitute fries for hashbrowns. Makes literally no sense. Lost my business. Over hashbrowns.Unreal.

Service: 1

This is the most terrible food, I bought chicken fingers and fries for my 3 year old nephew, as he eating it he keeps saying this is not chicken, I tried it and it was like shoe leather, we ordered medium fries to share and literally gave us a half empty

Food: 1

I'm an RN and ran down to get the all day breakfast. It wasn't past a time that they couldn't make it. I was rudely told that they already cleaned the grill and I'd have to pick something else. If it's an all day breakfast, it should be ALL day. It's not my problem (but it apparently is) that they decided to close up parts of the kitchen BEFORE closing time. If they want to do that, they should hang a sign out saying just that... "limited menu a half hour before closing". I regret ever spending a dime there and will no longer support their business. I gladly turned away two other employees from supporting them and will gladly have others join me. Going to the Better Business Bureau as soon as I can. This is just a very poor business practice.

Could add some more cheese on the pizza

Not enough sauce and the crust was doughy

I put in an order and was told it would take 25 mins, I scheduled my break around that time and when I got my food my break was over.

Service: 1

I put in an order and was told it would take 25 mins, I scheduled my break around that time and when I got my food my break was over.

Burnt burger, weird tasting fries, staff didn’t seem very well trained

Reminds me of a place from back home. Decent pie and the ingredients are tasty

It’s was great experience. Staff are very friendly n food was so delicious.

Nice staff were friendly delicious foods here always available