I can't normally order take out as I'm on a very fixed income but it was my son's 41st birthday. Other than the egg roll which is disgusting everything else was absolutely delicious. Great sizes of the meat (instead of the shredded strips some use) great ratio of meat and veggies to noodles and rice. Thoroughly enjoyed and as long as they keep up this quality of delight I am more than happy to recommend them. If it hadn't been for the egg roll I would have given the dinner a 5. They are on Grove St Barrie
J Beuthling
So dam good.. Got the General Toa at Lunch.. yum. I will be by to buy more.. because its delicious
Jennifer Rodino
Portions are huge and they are so friendly.
Jack Shinner
This is the Worst Chinese food I've ever eaten if fact I return to show they how burnt the egg rolls we're after cooking new one i realized that there oil is old it hadn't been changed in some time there chicken fryed rice had no taste and fake chicken like rubber. Don't waste your money.
Andy Shell
Combo 9 and 10 were great. Very filling
Markell Sheirdan
Its Great here Very kind people the food is amazing been coming here for 5 years not a single complaint ever
Prem Singh
I purchased Crispy Tofu but it didn’t taste good at all to me, I can’t really explain the how it tasted but it was mostly as if water kept pouring after each bite. It looks nothing like the one they have in their photos online in their website but these pieces I received are just really soggy?
Siobhan Mckenny
DO NOT EAT HERE! If I could give this place no stars I would. In the past we have ordered and had problems with the delivery driver, but now it’s the actual food that was the problem. On my second bite of sesame chicken I bit down on something very hard and upon further inspection realized it was a piece of steel wool from the sponges they use to clean the woks. Thankfully I didn’t swallow it. When I called the restaurant to let them know we would be coming back for a refund and that it was a health hazard they hung up on me. I called back and the man I spoke to actually laughed when I asked to speak to the manager. He offered to give me the managers number and gave me a false number.
Update: the health unit was called.
manoj kapri
Not a place I would order from again. Food was different from what was shown on Uber eats and literally sucked.
Vinay Sood
I highly recommend Hot Wok for anyone craving delicious Chinese food! ? The flavors are fantastic, and the atmosphere is welcoming. Trista, in particular, is incredibly kind and always provides great suggestions. ? Her sweet demeanor adds to the experience. If you're looking for a tasty meal, definitely give this place a try! ⭐️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Hot & Sour Soup, Spring Roll, Chicken Fried Rice, Egg Roll, Sour Chicken, Pad Thai
Wonton soup was soury and taste of old stock or forced defrost.
Chicken wings was old stock taste like its been recycled and over fried. There are visible chicken feathers too.
If they are busy, I hope they just canceled the order and that is understandable but serving us with disgusting food is totally unacceptable.
I normally put 5 star even with average product and pains me to throw in a low rating yo them but they have to up their game repect their own product.
Food: 1
shannon mitchell
Chicken fried rice was mushy and the chicken pieces looked like jelly. Chicken balls looked like they had been fried twice then sitting for hours before they got to my dish. They were cold and very tough. Egg roll was doughy. I got takeout, I didn't bother calling to express my disappointment as giving food like that to a paying customer has to be deliberate. Really disappointing as the last time I ordered lunch from them it was hot and fresh. That was a while back I guess things have changed.
Atmosphere: 1
Food: 1
Service: 3
Ryan
Customer service from the staff was as good as they could provide as the staff were just following managers guidance tonight. However we received 4 orders of sweet and sour chicken all with the chicken undercooked. The manager advised their staff to inform us that we can order something else or get a refund for our orders as apparently the chicken is supposed to be that colour and texture and they can’t cook it any other way and the manager was apparently willing to explain this description of how it’s cooked over the phone to us.
Be careful ordering from here. Reaching out/filing a complaint to the simcoe/muskoka health unite to hopefully prevent this from happening to anyone else.
Atmosphere: 1
M JB
Ghost town restaurant. Probably a direct correlation of untasty food and terrible service. I stood at the counter for a full 5 minutes and was glared at a couple times without a god damn greeting or welcome. Some businesses just don’t get it.. don’t go here. If you’re looking for Asian cuisine that’s not as underwhelming as this place, there’s a few other places that will actually appreciate your business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Fried Rice, General Tao Chicken
Bellalove12 Trinacty
Ordered chicken and rice soup, and I received a cup full of rice and some rubbery chicken. Vegetables were not cooked, the beef was slimy and the rice was over cooked. You should not be serving this kind of quality of food. You should look into a new head cook.
I can't normally order take out as I'm on a very fixed income but it was my son's 41st birthday. Other than the egg roll which is disgusting everything else was absolutely delicious. Great sizes of the meat (instead of the shredded strips some use) great ratio of meat and veggies to noodles and rice. Thoroughly enjoyed and as long as they keep up this quality of delight I am more than happy to recommend them. If it hadn't been for the egg roll I would have given the dinner a 5. They are on Grove St Barrie
So dam good.. Got the General Toa at Lunch.. yum. I will be by to buy more.. because its delicious
Portions are huge and they are so friendly.
This is the Worst Chinese food I've ever eaten if fact I return to show they how burnt the egg rolls we're after cooking new one i realized that there oil is old it hadn't been changed in some time there chicken fryed rice had no taste and fake chicken like rubber. Don't waste your money.
Combo 9 and 10 were great. Very filling
Its Great here Very kind people the food is amazing been coming here for 5 years not a single complaint ever
I purchased Crispy Tofu but it didn’t taste good at all to me, I can’t really explain the how it tasted but it was mostly as if water kept pouring after each bite. It looks nothing like the one they have in their photos online in their website but these pieces I received are just really soggy?
DO NOT EAT HERE! If I could give this place no stars I would. In the past we have ordered and had problems with the delivery driver, but now it’s the actual food that was the problem. On my second bite of sesame chicken I bit down on something very hard and upon further inspection realized it was a piece of steel wool from the sponges they use to clean the woks. Thankfully I didn’t swallow it. When I called the restaurant to let them know we would be coming back for a refund and that it was a health hazard they hung up on me. I called back and the man I spoke to actually laughed when I asked to speak to the manager. He offered to give me the managers number and gave me a false number.
Update: the health unit was called.
Not a place I would order from again. Food was different from what was shown on Uber eats and literally sucked.
I highly recommend Hot Wok for anyone craving delicious Chinese food! ? The flavors are fantastic, and the atmosphere is welcoming. Trista, in particular, is incredibly kind and always provides great suggestions. ? Her sweet demeanor adds to the experience. If you're looking for a tasty meal, definitely give this place a try! ⭐️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Hot & Sour Soup, Spring Roll, Chicken Fried Rice, Egg Roll, Sour Chicken, Pad Thai
Restaurantji Recommends
Ordered throug Uber eats
Wonton soup was soury and taste of old stock or forced defrost.
Chicken wings was old stock taste like its been recycled and over fried. There are visible chicken feathers too.
If they are busy, I hope they just canceled the order and that is understandable but serving us with disgusting food is totally unacceptable.
I normally put 5 star even with average product and pains me to throw in a low rating yo them but they have to up their game repect their own product.
Food: 1
Chicken fried rice was mushy and the chicken pieces looked like jelly. Chicken balls looked like they had been fried twice then sitting for hours before they got to my dish. They were cold and very tough. Egg roll was doughy.
I got takeout, I didn't bother calling to express my disappointment as giving food like that to a paying customer has to be deliberate. Really disappointing as the last time I ordered lunch from them it was hot and fresh. That was a while back I guess things have changed.
Atmosphere: 1
Food: 1
Service: 3
Customer service from the staff was as good as they could provide as the staff were just following managers guidance tonight.
However we received 4 orders of sweet and sour chicken all with the chicken undercooked. The manager advised their staff to inform us that we can order something else or get a refund for our orders as apparently the chicken is supposed to be that colour and texture and they can’t cook it any other way and the manager was apparently willing to explain this description of how it’s cooked over the phone to us.
Be careful ordering from here. Reaching out/filing a complaint to the simcoe/muskoka health unite to hopefully prevent this from happening to anyone else.
Atmosphere: 1
Ghost town restaurant. Probably a direct correlation of untasty food and terrible service. I stood at the counter for a full 5 minutes and was glared at a couple times without a god damn greeting or welcome. Some businesses just don’t get it.. don’t go here. If you’re looking for Asian cuisine that’s not as underwhelming as this place, there’s a few other places that will actually appreciate your business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Fried Rice, General Tao Chicken
Ordered chicken and rice soup, and I received a cup full of rice and some rubbery chicken. Vegetables were not cooked, the beef was slimy and the rice was over cooked. You should not be serving this kind of quality of food. You should look into a new head cook.
Food: 1
Loading...