Purchased a breakfast sandwich. The bread was stale. Kind of odd considering this is suppose to be a bakery. Tables were sticky ( signs of poor cleanliness). The management was not like this last year. Would definitely not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
Shawna Ruscitti
I feel like customer service is a lost skill, but the no real acknowledgment just a shove of a pin pad in you face seems to be were we’re headed… not the first time I have had this experience. I am glad they didn’t ask for a tip. But I little smile nice hi goes a long way
Atmosphere: 3
Food: 5
Service: 1
robert lepore
Love my pick two chicken noodle and tuna sandwich. Love it
Atmosphere: 5
Food: 5
Service: 5
Brenda Kesten
I love the food at Panera!! Everything is so fresh and delicious. The salads and sandwiches are freshly made to order. There is nothing better than a sandwich on fresh baked bread. The soups are so delicious, I’m waiting for the squash soup to be brought back for fall.. it’s my favourite! The staff at this restaurant are all lovely and hardworking people. The young gentleman that was working at the cash on July 26th /25 at 5:00pm was a real pleasure with great people skills. We will be back again and again!!!
Atmosphere: 5
Food: 5
Service: 5
Chris Landsburg
Very good service and food, highly recommended for lunch.
Atmosphere: 5
Food: 5
Service: 5
Dave Belyk
I had a crispy cinnamon bagel toasted with butter. Loved it!
Atmosphere: 4
Food: 4
Service: 4
Esdras Amarante
Rude manager
Service: 1
Leigh Lewis
We recently had a family get-together and used Panera to cater. First, the delivery was early - fantastic! The food was well packaged, labeled and the presentation was lovely! Everyone raved about the bread and mac and cheese. I don’t eat/like pasta but I tried it and was blown away. The presentation of the salads were mouth watering, in particular the Greek salad! I loved that it came with utensils. All I had to do was unpack the bag and add salad dressing. I would 100% order again. Thank you!
Food: 5
Tony Huang (Saigon Cheeky)
Location location location Prices are fair per quality Good ambiance
Atmosphere: 4
Food: 4
Service: 4
Margaret Hulton
Good food, no care put into plating and staff what borderline rude
Came in for lunch. I was shocked to be asked to pay an extra .50 cents for potato chips with my pick two. I was just at Panera in Oakville and they don’t charge extra. Then I went to get coffee and Light roast coffee empty, dark roast ice cold. Owner was at the desk and continued on his iPad even after I told him there was no coffee, he didn’t apologize or offer anything for the inconvenience. He made coffee and it was full of grinds. I returned the coffee to them and a young girl behind the counter gave no apology and said she would make more. I drive every weekend to my cottage and will never stop there again. They better get more customer centered if they want to stay in business!
ess
Meh. It's okay. Expensive for a place that is basically a cafeteria. You order at the counter and bring your food to the table. Looks like a cafeteria. Bread is good.
Alec
Loved the food! Loved the service! Maybe they need to rearrange the seating?
Cherann Reynolds
Food and service was amazing! The atmosphere was very crowded and definitely needs a re model haha overall great
Nadia Persad
I waited over 30 minutes in the drive through and wasted my entire lunch break, the manager Palak was incredibly rude and had zero empathy. Unfortunately Panera lost me as a customer today, I was a regular and also brought friends there but I will no longer support a business that does not appreciate my patronage. I will also share my negative experience with all of my friends and family. There is way too much competition with other places to eat who actually know what good customer service is, so I will give my business and money to places that know how to treat a customer properly with respect!!!
Purchased a breakfast sandwich. The bread was stale. Kind of odd considering this is suppose to be a bakery. Tables were sticky ( signs of poor cleanliness). The management was not like this last year. Would definitely not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
I feel like customer service is a lost skill, but the no real acknowledgment just a shove of a pin pad in you face seems to be were we’re headed… not the first time I have had this experience. I am glad they didn’t ask for a tip. But I little smile nice hi goes a long way
Atmosphere: 3
Food: 5
Service: 1
Love my pick two chicken noodle and tuna sandwich. Love it
Atmosphere: 5
Food: 5
Service: 5
I love the food at Panera!! Everything is so fresh and delicious. The salads and sandwiches are freshly made to order. There is nothing better than a sandwich on fresh baked bread. The soups are so delicious, I’m waiting for the squash soup to be brought back for fall.. it’s my favourite! The staff at this restaurant are all lovely and hardworking people. The young gentleman that was working at the cash on July 26th /25 at 5:00pm was a real pleasure with great people skills. We will be back again and again!!!
Atmosphere: 5
Food: 5
Service: 5
Very good service and food, highly recommended for lunch.
Atmosphere: 5
Food: 5
Service: 5
I had a crispy cinnamon bagel toasted with butter. Loved it!
Atmosphere: 4
Food: 4
Service: 4
Rude manager
Service: 1
We recently had a family get-together and used Panera to cater. First, the delivery was early - fantastic! The food was well packaged, labeled and the presentation was lovely! Everyone raved about the bread and mac and cheese. I don’t eat/like pasta but I tried it and was blown away. The presentation of the salads were mouth watering, in particular the Greek salad! I loved that it came with utensils. All I had to do was unpack the bag and add salad dressing. I would 100% order again. Thank you!
Food: 5
Location location location
Prices are fair per quality
Good ambiance
Atmosphere: 4
Food: 4
Service: 4
Good food, no care put into plating and staff what borderline rude
Restaurantji Recommends
Came in for lunch. I was shocked to be asked to pay an extra .50 cents for potato chips with my pick two. I was just at Panera in Oakville and they don’t charge extra. Then I went to get coffee and Light roast coffee empty, dark roast ice cold. Owner was at the desk and continued on his iPad even after I told him there was no coffee, he didn’t apologize or offer anything for the inconvenience. He made coffee and it was full of grinds. I returned the coffee to them and a young girl behind the counter gave no apology and said she would make more. I drive every weekend to my cottage and will never stop there again. They better get more customer centered if they want to stay in business!
Meh. It's okay. Expensive for a place that is basically a cafeteria. You order at the counter and bring your food to the table. Looks like a cafeteria. Bread is good.
Loved the food! Loved the service! Maybe they need to rearrange the seating?
Food and service was amazing! The atmosphere was very crowded and definitely needs a re model haha overall great
I waited over 30 minutes in the drive through and wasted my entire lunch break, the manager Palak was incredibly rude and had zero empathy. Unfortunately Panera lost me as a customer today, I was a regular and also brought friends there but I will no longer support a business that does not appreciate my patronage. I will also share my negative experience with all of my friends and family. There is way too much competition with other places to eat who actually know what good customer service is, so I will give my business and money to places that know how to treat a customer properly with respect!!!
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