Funny or bad as this sounds… I pre ordered pizza on Halloween.. busy time for them without a doubt.. I went to pick up the order and the guy took the pizza threw the x3 party sized pies on the counter, as he did I asked for the paper plates to go. He said sorry I can’t help you and walked away ..without even confirming if I had paid. I then asked him louder and all the employees looked then went back to working… what customer service. I only got their attention when I went to walk behind the counter to get the plates which were only an arms length away. Great Pizza but horrible …horrible culture. This wasn’t the first time it’s happened at this location either. I could only laugh about it with the x3 customers in the store and leave this honest/humbling review.
Atmosphere: 1
Food: 5
Service: 1
Brandon
Excellent pizza and great service! Will return to this location. 5 stars. ⭐️
Atmosphere: 5
Food: 5
Service: 5
Kaveesh Gunawardena
Always good slices in this location
Atmosphere: 5
Food: 5
Service: 5
harman singh
great service appreciate👍🏻
Atmosphere: 5
Food: 5
Service: 5
Dilina Bandara
Good food and friendly service. Good selection of pizza. I'd recommend supreme meat pizza from this spot.
Atmosphere: 5
Food: 5
Service: 5
Andrew Choly
The location is in Barrie, close to highway 400 on the east side, easy off and easy back onto the highway. I had lunch and found the location to be extremely clean and the employee had excellent hygiene practices. The pizza slices I had were excellent 👌 perfecto!
Atmosphere: 5
Food: 5
Service: 5
Sandra Dee
Every Pizza Nova I have been to all seem to have excellent customer service and perfectly made pizzas. Always a 5* experience.
Atmosphere: 5
Food: 5
Service: 5
Darrell Rising
Amazing pizza but that's why they're #1
Atmosphere: 5
Food: 5
Service: 5
JuLes Aye
We ordered a Large Canadian with extra sauce for pickup, there was hardly any sauce, barely any bacon and super skimpy on the cheese. Never coming back. It was a Friday afternoon.
Atmosphere: 3
Food: 2
Service: 2
Rob
Always Ready when they say it will be and the order is always right!
When my family and I drive North, and we leave in the evening, this place is about the halfway point for us. I always call about 30 min in advance and place the order. I have done this at least a dozen times. When I arrive the order is always ready, it's always warm, and it has always been right. The staff are friendly and the food is great. We LOVE the pesto dip as well please never get rid of that.
Thanks for always making our experience great and for caring enough to make sure everything is accurate. That is missing in many places today. Keep up the good work. Hope to see you soon
Messed up my orders. They should put people in the cash that can speak English well. Terrible communication with that girl tonight Sept 20,2025. Did not even get my orders right and blamed me for it!?! 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Chris Baxter
Clean pizza place, great food , great prices
Atmosphere: 5
Food: 5
Service: 5
Jason C.
Ordered a well done pizza and the dough is barely even cooked. 2 stars as ive gotten decent pizza here before but still very disappointed.
Food: 2
Service: 2
Shirley Moller
Always tasty pizza & always friendly
Atmosphere: 5
Food: 5
Service: 5
magda pie
The plant-based nuggets they make are exceptionally delicious, especially with the honey garlic sauce, 10/10 amazing
Funny or bad as this sounds… I pre ordered pizza on Halloween.. busy time for them without a doubt.. I went to pick up the order and the guy took the pizza threw the x3 party sized pies on the counter, as he did I asked for the paper plates to go. He said sorry I can’t help you and walked away ..without even confirming if I had paid. I then asked him louder and all the employees looked then went back to working… what customer service. I only got their attention when I went to walk behind the counter to get the plates which were only an arms length away.
Great Pizza but horrible …horrible culture. This wasn’t the first time it’s happened at this location either. I could only laugh about it with the x3 customers in the store and leave this honest/humbling review.
Atmosphere: 1
Food: 5
Service: 1
Excellent pizza and great service! Will return to this location. 5 stars. ⭐️
Atmosphere: 5
Food: 5
Service: 5
Always good slices in this location
Atmosphere: 5
Food: 5
Service: 5
great service appreciate👍🏻
Atmosphere: 5
Food: 5
Service: 5
Good food and friendly service. Good selection of pizza. I'd recommend supreme meat pizza from this spot.
Atmosphere: 5
Food: 5
Service: 5
The location is in Barrie, close to highway 400 on the east side, easy off and easy back onto the highway. I had lunch and found the location to be extremely clean and the employee had excellent hygiene practices. The pizza slices I had were excellent 👌 perfecto!
Atmosphere: 5
Food: 5
Service: 5
Every Pizza Nova I have been to all seem to have excellent customer service and perfectly made pizzas. Always a 5* experience.
Atmosphere: 5
Food: 5
Service: 5
Amazing pizza but that's why they're #1
Atmosphere: 5
Food: 5
Service: 5
We ordered a Large Canadian with extra sauce for pickup, there was hardly any sauce, barely any bacon and super skimpy on the cheese. Never coming back. It was a Friday afternoon.
Atmosphere: 3
Food: 2
Service: 2
Always Ready when they say it will be and the order is always right!
When my family and I drive North, and we leave in the evening, this place is about the halfway point for us.
I always call about 30 min in advance and place the order. I have done this at least a dozen times.
When I arrive the order is always ready, it's always warm, and it has always been right.
The staff are friendly and the food is great.
We LOVE the pesto dip as well please never get rid of that.
Thanks for always making our experience great and for caring enough to make sure everything is accurate. That is missing in many places today. Keep up the good work. Hope to see you soon
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Messed up my orders. They should put people in the cash that can speak English well. Terrible communication with that girl tonight Sept 20,2025. Did not even get my orders right and blamed me for it!?! 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Clean pizza place, great food , great prices
Atmosphere: 5
Food: 5
Service: 5
Ordered a well done pizza and the dough is barely even cooked. 2 stars as ive gotten decent pizza here before but still very disappointed.
Food: 2
Service: 2
Always tasty pizza & always friendly
Atmosphere: 5
Food: 5
Service: 5
The plant-based nuggets they make are exceptionally delicious, especially with the honey garlic sauce, 10/10 amazing
Atmosphere: 4
Food: 4
Service: 5
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