Starbucks
420 Essa Rd, Barrie
(705) 739-7717
Recent Reviews
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Everytime I order a trenta here i get a venti it's getting tiring always returning my order.
Mobile ordered on my way to work - had to wait 15 minutes for my mobile order inside the store.
If it was busy I would understand, but there were 4 baristas behind the counter chatting, with no sense of urgency.
I brought it to the baristas attention that I had been waiting for 15 minutes and I’m now running late for work.
Trevor the barista’s only response was “okay” - as if that is a normal experience, and I was the odd one for pointing it out.
I previously worked at Starbucks for 4 years as a shift supervisor - I know how a store is supposed to operate. I am extremely disappointed with my visit to this location.
Every time I come here this girl makes my day better with her wonderful energy and smiling face. She is a great person.(ABBY)
Service is very slow
Starbucks is always a welcomed treat.
Usually I LOVE this Starbucks! The people are amazing and friendly! And USUALLY make my drink right. (I get the same drink almost every time) today though I ordered my usual (iced chai tea latte with vanilla cold foam) and it wasn’t even filled all the way, the cold foam was watery and the drink tastes watered down. And no it’s not the ice because I just got it.
Just picked up a delivery order. Super clean and nice environment. Great and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Great place, sat down with clients and friends many times before to chat, catch up or do some work
Atmosphere: 5
Food: 5
Service: 5
I never have any concerned with that. But, yesterday I was ordered online and pick up my drink. Normally I was waiting 10 minutes max. But yesterday I was waiting 27 minutes for just 1 drink. And they was making the wrong size that I order. I went to ask the employee there the lady name Emma, she being so rude. Not even 1 times. Very horrible service.
Service: 1
Recommended dishes: Oat Latte
Thanksgiving weekend, only one staff at the counter, and a whole bunch of people, me included all come in at once. He was pleasant and quick. Another staff came running in from the back to help but the young man had managed to help us all already. I come to this location everytime I visit the in-laws even though it doesn't have a drive-thru which I usually prefer. The staff make it worth it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I wanted to share some feedback regarding a recent visit. Unfortunately, I experienced poor customer service. Despite the place being quiet, I waited for around five minutes without anyone greeting or acknowledging me. A simple “I’ll be with you in a moment” would have made a big difference, as it shows that customers are valued.
One staff member made eye contact with me but walked away without saying anything, which left me feeling ignored. I suggest additional training to ensure that staff greet customers upon entry, even if they are busy. A quick acknowledgment can go a long way in making guests feel welcome.
Atmosphere: 1
Service: 1
Very tasty coffee. Pleasant service
Atmosphere: 5
The barista Reece wouldn’t take my $100 bill for the 3 drinks we wanted. There’s no sign saying that it would not be accepted. I think that she just didn’t want to make our beverages because after the second one we got a “so that’s everything then” and an eye roll when I said no. We simply left.
Atmosphere: 1
Food: 1
Service: 1
Such wonderful friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Offered a generous sample of pumpkin chai latte with ice. Scrumptious. thanks??
Atmosphere: 4
Food: 5
Service: 5
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