I went through the drive through at this location and got a venti matcha latte with almond milk. The matcha powder was not blended properly at all. There were tons of big chunks of powder in my drink. I’ve ordered this drink many times from other Starbucks and never had a problem. I was so disappointed. Please advise your baristas to make their matcha drinks properly. I will not be returning to this Starbucks.
Atmosphere: 4
Food: 1
Service: 2
Hunter Cooper
The baristas are always so kind and nice! They immediately asked me if I wanted to redeem my points that I completely forgot about. They always have great recommendations when the new season drinks come out. The only thing I noticed is that my drink is normally not full to the top. Last time I ordered, I would say I was missing about 1.5 inches of my latte even with the whip cream added. I noticed it as soon as I left the drive thru so it wasn’t like the whip cream melted. Other than that I’ve had amazing service here- drive thru and inside. Would recommend coming here!
Atmosphere: 5
Food: 4
Service: 5
Dominic Harrison
The staff are very friendly and use your name if you pay using the app which is a nice touch. This Starbucks has always been clean are the staff seem to enjoy their job. Very efficient service and the staff also provide tips about the drinks ie. refills for tea etc.
Kid-friendliness: High Chairs are available and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chestnut Praline Crème
Simple Jack
Staff zooming around like rats being all "pretend-woke-nice". Working hard and probably overworked and underpaid.
Way too busy, and drive thru line was backing out to Yonge Street. You'd think there was a gold rush here.
Starbucks is usually an auto 1 star for their radical woke liberalness, but the 2 star rating here is showing some empathy for the overworked employees who have to be fake nice all day.
Deborah Durbin
Love this Starbucks! All the staff are great. Azrielle goes above and beyond to helpful / accommodating :)
Atmosphere: 5
Food: 5
Service: 5
Bea Latimer
Love Starbucks on little great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Iced Coffee Blend
Dian Young
Kseniya gave the best customer service and truly made our experience the best we’ve ever had! The smiles, suggestions for drinks, and making friendly conversation while waiting for our drink order to be ready. Great work!
Atmosphere: 5
Food: 5
Service: 5
Chance Fraser
Wow, where do I even begin? Hands down, this is one of the most iconic stores I’ve ever had the pleasure of stepping into! Before writing this review, I scrolled through some others, and honestly, I’m shocked at how nasty some customers can be—like, seriously?! Guess some people just have bad days! My experience was the complete opposite. The staff here are absolutely amazing!
From the moment I walked in, I felt like I was more than just a customer. The team was SUPER nice, and they genuinely cared about getting my order just right. It wasn’t just the usual, "Hey, what can I get for you?" kind of service. They took the time to really get to know me and even asked a couple of fun questions that made me feel like we were already friends. And, let me tell you, they nailed my drink perfectly—like, they made it better than I imagined!
The whole vibe in the store was high energy and full of positivity. The staff were buzzing around with smiles on their faces, cracking jokes, and making everyone feel right at home. It’s rare to walk into a place and feel like you belong, but that’s exactly what they managed to do here. I couldn’t help but notice how they treated every single customer with the same kindness and enthusiasm—no one left without a smile!
I’ve been to a lot of stores, but this one? 100 out of 10, easily. If you're anywhere in the area, do yourself a favor and drop by—you won’t regret it! Thank you so much, guys, for not only getting my order spot on but for making me feel like a part of the family. I’ll definitely be back! 💖✨
Atmosphere: 5
Food: 5
Service: 5
Кіна Тіна
Every day, I buy coffee at your shop. Today, I ordered my usual cappuccino with blonde espresso, but the coffee was very bitter and burnt. I asked for it to be remade, but the barista seemed annoyed and asked a lot of questions in a very irritated tone. They remade the coffee, but it turned out even more bitter and unpleasant, as if it was done wrong on purpose. I had to throw it away. The staff was very unfriendly. It’s a shame.👎👎👎
Atmosphere: 3
Food: 1
Service: 1
Bungseng Heang
Ordered here 3days in a row, and never got a single order right. Ordered venti ice latte but handed me someone's order in the past 2days, and today I ordered online espresso with extra ice but I got half ice. Mistake happened but i can't keep up this time and never happened with other Starbucks locations.
I recently visited this Starbucks location with a friend. When we ordered, my friend, who is Spanish, asked for a latte. Unfortunately, the cashier responded with a very strong english accent and fast speaking making it difficult to understand. When my friend asked her to repeat, she gave him a rude look and a strange smile. As a multinational company, Starbucks should strive to create a welcoming and inclusive environment for all customers, regardless of their language or nationality. I was very surprised and embarrassed by the employee's behavior. It's disappointing to see that such a well-known brand could have such a negative experience. I hope that Starbucks will take steps to provide better training to its staff, ensuring that all customers are treated with respect and courtesy.
Atmosphere: 3
Food: 5
Service: 1
carter stefanovic
Was trying to order drinks at counter and was met with a very ignorant and rude employee named Vic who was not helpful or kind.
Atmosphere: 3
Food: 5
Service: 1
Liz G.
Very friendly, fast service!
Sagar B
Great place for coffee and talks. Nice ambiance. They were able to accommodate and remake a colder coffee for my dad, thank you so much for that. Everything tasted great, will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
Colled Hearted
My go to for a macchiatto. Usually has a good selection of pastries and treats compared to most. Staff are always friendly.
I went through the drive through at this location and got a venti matcha latte with almond milk. The matcha powder was not blended properly at all. There were tons of big chunks of powder in my drink. I’ve ordered this drink many times from other Starbucks and never had a problem. I was so disappointed. Please advise your baristas to make their matcha drinks properly. I will not be returning to this Starbucks.
Atmosphere: 4
Food: 1
Service: 2
The baristas are always so kind and nice! They immediately asked me if I wanted to redeem my points that I completely forgot about. They always have great recommendations when the new season drinks come out.
The only thing I noticed is that my drink is normally not full to the top. Last time I ordered, I would say I was missing about 1.5 inches of my latte even with the whip cream added. I noticed it as soon as I left the drive thru so it wasn’t like the whip cream melted.
Other than that I’ve had amazing service here- drive thru and inside.
Would recommend coming here!
Atmosphere: 5
Food: 4
Service: 5
The staff are very friendly and use your name if you pay using the app which is a nice touch.
This Starbucks has always been clean are the staff seem to enjoy their job.
Very efficient service and the staff also provide tips about the drinks ie. refills for tea etc.
Kid-friendliness: High Chairs are available and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chestnut Praline Crème
Staff zooming around like rats being all "pretend-woke-nice". Working hard and probably overworked and underpaid.
Way too busy, and drive thru line was backing out to Yonge Street. You'd think there was a gold rush here.
Starbucks is usually an auto 1 star for their radical woke liberalness, but the 2 star rating here is showing some empathy for the overworked employees who have to be fake nice all day.
Love this Starbucks! All the staff are great. Azrielle goes above and beyond to helpful / accommodating :)
Atmosphere: 5
Food: 5
Service: 5
Love Starbucks on little great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Iced Coffee Blend
Kseniya gave the best customer service and truly made our experience the best we’ve ever had! The smiles, suggestions for drinks, and making friendly conversation while waiting for our drink order to be ready. Great work!
Atmosphere: 5
Food: 5
Service: 5
Wow, where do I even begin? Hands down, this is one of the most iconic stores I’ve ever had the pleasure of stepping into! Before writing this review, I scrolled through some others, and honestly, I’m shocked at how nasty some customers can be—like, seriously?! Guess some people just have bad days! My experience was the complete opposite. The staff here are absolutely amazing!
From the moment I walked in, I felt like I was more than just a customer. The team was SUPER nice, and they genuinely cared about getting my order just right. It wasn’t just the usual, "Hey, what can I get for you?" kind of service. They took the time to really get to know me and even asked a couple of fun questions that made me feel like we were already friends. And, let me tell you, they nailed my drink perfectly—like, they made it better than I imagined!
The whole vibe in the store was high energy and full of positivity. The staff were buzzing around with smiles on their faces, cracking jokes, and making everyone feel right at home. It’s rare to walk into a place and feel like you belong, but that’s exactly what they managed to do here. I couldn’t help but notice how they treated every single customer with the same kindness and enthusiasm—no one left without a smile!
I’ve been to a lot of stores, but this one? 100 out of 10, easily. If you're anywhere in the area, do yourself a favor and drop by—you won’t regret it! Thank you so much, guys, for not only getting my order spot on but for making me feel like a part of the family. I’ll definitely be back! 💖✨
Atmosphere: 5
Food: 5
Service: 5
Every day, I buy coffee at your shop. Today, I ordered my usual cappuccino with blonde espresso, but the coffee was very bitter and burnt. I asked for it to be remade, but the barista seemed annoyed and asked a lot of questions in a very irritated tone. They remade the coffee, but it turned out even more bitter and unpleasant, as if it was done wrong on purpose. I had to throw it away. The staff was very unfriendly. It’s a shame.👎👎👎
Atmosphere: 3
Food: 1
Service: 1
Ordered here 3days in a row, and never got a single order right. Ordered venti ice latte but handed me someone's order in the past 2days, and today I ordered online espresso with extra ice but I got half ice. Mistake happened but i can't keep up this time and never happened with other Starbucks locations.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
I recently visited this Starbucks location with a friend. When we ordered, my friend, who is Spanish, asked for a latte. Unfortunately, the cashier responded with a very strong english accent and fast speaking making it difficult to understand. When my friend asked her to repeat, she gave him a rude look and a strange smile.
As a multinational company, Starbucks should strive to create a welcoming and inclusive environment for all customers, regardless of their language or nationality. I was very surprised and embarrassed by the employee's behavior. It's disappointing to see that such a well-known brand could have such a negative experience.
I hope that Starbucks will take steps to provide better training to its staff, ensuring that all customers are treated with respect and courtesy.
Atmosphere: 3
Food: 5
Service: 1
Was trying to order drinks at counter and was met with a very ignorant and rude employee named Vic who was not helpful or kind.
Atmosphere: 3
Food: 5
Service: 1
Very friendly, fast service!
Great place for coffee and talks. Nice ambiance. They were able to accommodate and remake a colder coffee for my dad, thank you so much for that. Everything tasted great, will definitely visit again!
Atmosphere: 5
Food: 5
Service: 5
My go to for a macchiatto. Usually has a good selection of pastries and treats compared to most. Staff are always friendly.
Atmosphere: 4
Food: 4
Service: 4
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