OK, I’m gonna first of all start off and saying there are two girls who work at this location who are absolutely amazing and I always look forward to seeing them getting my morning coffee. They are always positive and always put me in a smiling mood. The reason I am posting a negative review on this place is so ridiculous, I have a truck that is less than 8 feet tall. They have a bar Hanging on chains in the drive-through saying the height is 8.4 feet. Every single time I drive through here, the bar rubs against my truck, I have let them know repeatedly. They should probably raise it to the height that it says, especially since it’s a sign. They have told me that they will let the manager know. So I go again, naturally assuming that management has been informed and would fix this, but that has not been the case and again it rubs against my work truck. I can only blame myself at this point for still going to this location of convenience because I’m on the highway a lot for work. But again the customer service and the employees at this location are great! It’s just this one stupid thing and it’s so dumb because it’s so easy to fix.
Atmosphere: 5
Food: 3
Service: 5
Oleg
Service is slow…
Atmosphere: 1
Food: 4
Service: 1
Canossa Armstrong
Closed 45 mins before advertised time of 8pm. We got to drive thru line at 7:10pm, someone came on prompter to let us know they will serve us shortly. Waited another 5 mins to have another person tell us on the prompter that they are closed. This is the worse Starbucks location I have ever been to. Never again!
Atmosphere: 1
Food: 1
Service: 1
Harman Johal
I come to the onroute almost everyday courtney and Hitesh were there today so friendly and kinda love seeing them when i stop by!
Atmosphere: 5
Food: 5
Service: 5
Z. Melnyk
Was at this location earlier this korning with a coworker, he walked up to the front to order a coffee and the server procceeded to drink from her coffee, glance at him, then turn around and ignore.After waiting about 5min, we left. Not really impressed with that.
Atmosphere: 1
Food: 1
Service: 1
Jeff E
Ordered 3 peppermint hot chocolate’s, and got 2 peppermint mochas. The vanilla bean frappaccino had no vanilla flavour at all. Thank goodness for the Starbucks at Webers. They fixed all the messed up drinks at no charge! Will never stop at this Starbucks again, I will wait the extra 30 minutes and stop where I know my order will be made correct!
Atmosphere: 1
Food: 1
Service: 1
Melissa Jeoffroy
Went to this location with a friend, I didn’t order anything but she did. Her and I were after this group of three in line, She ordered some type of Frappuccino.The group of three received their drinks and food and they screwed up their order completely. The drinks were made hot and they ordered iced drinks…. they received a cookie instead of banana bread aswell. The group asked for them to remake the drinks and food since they were all wrong and this location wanted them to PAY for the new drinks to be remade. My friend at this time was waiting for 15 minutes for her singular drink. Once she mentioned something to the workers at this location they gave her attitude and they went on with making the drive thrus drinks. Once she received her drink, it was the wrong size and asked to get the correct size and/or a refund for waiting 30 minutes for her beverage.This location needs to be retrained and have less attitude! That was to much!
Atmosphere: 1
Food: 1
Service: 1
Alexus Blakley
I ordered one grande black tea that was correct but then every other drink in my order of 7 was wrong. Ordered 4 hot mochas received them all as iced. That’s okay that’s still a good drink but I asked for the gingerbread oat shaken lattes due to allergies of other drinks? Got two regular lattes. Second time I’ve come here and gotten my whole order wrong.
Atmosphere: 2
Food: 2
Service: 2
Serge Gedeon
10min between the wait to order and then the wait to get ur coffee with only 2 cars in the lane, Is not acceptable.
Ethan Marchand
Order crème frappe and hot coffee went back and got the same thing but right this time they had no dome lids so I had a trenta cup with a sipee lid for a frappe ridiculous wait as
Came in yesterday around 6:30 pm. Order three cold drinks, first they made 2 wrong from 3. We requested to make them again they made it we appreciate that. it took more than 25 minutes for 3 drinks and third drink was too bitter, we can’t even took 2 sips, we stired it , but still stay same. Very bad experience, i think will not go back there.
Atmosphere: 2
Food: 1
Service: 2
Vishva Pandya
Suck a bad coffee. I had venti hot mocha and it was only half cup. You pay full price but you get half. Not fair.
Atmosphere: 1
Food: 1
Service: 1
Amber Wise
I requested a specific drink from being out of town and they listened and made it perfectly. Clean area, friendly workers. Atmosphere sucks from being off the highway, it can get busy. Overall great.
Atmosphere: 4
Food: 5
Service: 5
Cassidy de Winter
Waited 30 minutes for 2 lattes and 2 egg white bites. Many people got their food in front of us despite reminding them what we were waiting for. The store is extremely poorly
Service: 1
Tom R
Understaffed, waited 20 minutes for 1 drink, 2 girls inside were working nonstop and couldn't keep up with the orders. Came on a Saturday 4
OK, I’m gonna first of all start off and saying there are two girls who work at this location who are absolutely amazing and I always look forward to seeing them getting my morning coffee. They are always positive and always put me in a smiling mood. The reason I am posting a negative review on this place is so ridiculous, I have a truck that is less than 8 feet tall. They have a bar Hanging on chains in the drive-through saying the height is 8.4 feet. Every single time I drive through here, the bar rubs against my truck, I have let them know repeatedly. They should probably raise it to the height that it says, especially since it’s a sign. They have told me that they will let the manager know. So I go again, naturally assuming that management has been informed and would fix this, but that has not been the case and again it rubs against my work truck. I can only blame myself at this point for still going to this location of convenience because I’m on the highway a lot for work. But again the customer service and the employees at this location are great! It’s just this one stupid thing and it’s so dumb because it’s so easy to fix.
Atmosphere: 5
Food: 3
Service: 5
Service is slow…
Atmosphere: 1
Food: 4
Service: 1
Closed 45 mins before advertised time of 8pm. We got to drive thru line at 7:10pm, someone came on prompter to let us know they will serve us shortly. Waited another 5 mins to have another person tell us on the prompter that they are closed. This is the worse Starbucks location I have ever been to. Never again!
Atmosphere: 1
Food: 1
Service: 1
I come to the onroute almost everyday courtney and Hitesh were there today so friendly and kinda love seeing them when i stop by!
Atmosphere: 5
Food: 5
Service: 5
Was at this location earlier this korning with a coworker, he walked up to the front to order a coffee and the server procceeded to drink from her coffee, glance at him, then turn around and ignore.After waiting about 5min, we left. Not really impressed with that.
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 peppermint hot chocolate’s, and got 2 peppermint mochas. The vanilla bean frappaccino had no vanilla flavour at all. Thank goodness for the Starbucks at Webers. They fixed all the messed up drinks at no charge! Will never stop at this Starbucks again, I will wait the extra 30 minutes and stop where I know my order will be made correct!
Atmosphere: 1
Food: 1
Service: 1
Went to this location with a friend, I didn’t order anything but she did. Her and I were after this group of three in line, She ordered some type of Frappuccino.The group of three received their drinks and food and they screwed up their order completely. The drinks were made hot and they ordered iced drinks…. they received a cookie instead of banana bread aswell. The group asked for them to remake the drinks and food since they were all wrong and this location wanted them to PAY for the new drinks to be remade. My friend at this time was waiting for 15 minutes for her singular drink. Once she mentioned something to the workers at this location they gave her attitude and they went on with making the drive thrus drinks. Once she received her drink, it was the wrong size and asked to get the correct size and/or a refund for waiting 30 minutes for her beverage.This location needs to be retrained and have less attitude! That was to much!
Atmosphere: 1
Food: 1
Service: 1
I ordered one grande black tea that was correct but then every other drink in my order of 7 was wrong. Ordered 4 hot mochas received them all as iced. That’s okay that’s still a good drink but I asked for the gingerbread oat shaken lattes due to allergies of other drinks? Got two regular lattes. Second time I’ve come here and gotten my whole order wrong.
Atmosphere: 2
Food: 2
Service: 2
10min between the wait to order and then the wait to get ur coffee with only 2 cars in the lane, Is not acceptable.
Order crème frappe and hot coffee went back and got the same thing but right this time they had no dome lids so I had a trenta cup with a sipee lid for a frappe ridiculous wait as
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Came in yesterday around 6:30 pm. Order three cold drinks, first they made 2 wrong from 3. We requested to make them again they made it we appreciate that. it took more than 25 minutes for 3 drinks and third drink was too bitter, we can’t even took 2 sips, we stired it , but still stay same. Very bad experience, i think will not go back there.
Atmosphere: 2
Food: 1
Service: 2
Suck a bad coffee. I had venti hot mocha and it was only half cup. You pay full price but you get half. Not fair.
Atmosphere: 1
Food: 1
Service: 1
I requested a specific drink from being out of town and they listened and made it perfectly. Clean area, friendly workers. Atmosphere sucks from being off the highway, it can get busy. Overall great.
Atmosphere: 4
Food: 5
Service: 5
Waited 30 minutes for 2 lattes and 2 egg white bites. Many people got their food in front of us despite reminding them what we were waiting for. The store is extremely poorly
Service: 1
Understaffed, waited 20 minutes for 1 drink, 2 girls inside were working nonstop and couldn't keep up with the orders. Came on a Saturday 4
Atmosphere: 1
Food: 1
Service: 1