On my lovely lunch break I was enjoying my time with my friends while I felt the urge to use the bathroom, as I was on my way to the bathroom, the lady working rudely told me "the bathroom is closed, can't you see that." I find the last bit of that sentence was highly unnecessary and hurt my feelings. I'd like for this working to understand the hurt she caused towards me and re-think the way she speaks to others.
Atmosphere: 1
Food: 3
Service: 1
Alex List
They cheap out on toppings and even when you ask for the sub to be extra toasted it still comes soft and floppy, actually on that note I had the guy grill press my sub and the incompetent so called sandwich artist pressed it with the paper still under it resulting in the sandwich ripping apart on the paper. Workers literally pissing on the chain, the food is better quality than Mr sub but the end product is worse ???
Atmosphere: 2
Food: 1
Service: 1
Victoria Lois-Ann
Food is okay, they cheap out on meats. It is way over priced, and customer service sucks. Wouldn't allow me, who can't eat pork, switch pork to turkey or any other meat. Not cool. The guy was very rude about it as well. Never left a review before but felt the need because of this workers ignorance and rude behaviour
Food: 3
Nathan Cole
Great place to get something for a meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies
Derris McKinley
Unbelievably rude service. In fact, I was so shocked at how rudely I was treated that I left without making a purchase. I won't be back and I recommend that you avoid this location.
Sonia Jaswal
Ridiculous …. Didn’t get any topping I ordered… lettuce was missing and replaced with lays…. Overfilled stuffing with black olives and crispy onions.
Vegetarian options: Lettuce was missing Other toppings were badly organized Overfilled with crispy onions and black olives
Atmosphere: 1
Food: 1
Service: 1
Priya Konar
Training is really required for the staff when they are working in customer service . Veggies don’t look fresh at all. Grill and pop machine not working.
Food: 1
Service: 1
S JR
Poor hygiene Slow service Won't take coupons
Atmosphere: 1
Food: 1
Service: 1
Shannon
When we walked in our server was on the phone via his AirPods which he didn’t take out when he started serving us yet kept making mistakes on our order and asking us to repeat ourselves because he couldn’t hear us. There was also only white bread available. We also noticed that there were a bunch of fruit flies in the cookie display case and the fountain pop machine was out of order.
Definitely worth driving 2 minutes further to the subway in the cundles plaza by Zehrs. Never had a bad experience there.
Atmosphere: 1
Food: 1
Service: 1
JGreenz
Half toppings as normal. Asks for the whole order then forgets after the first 2 things and asks again. Was empty and worker was cleaning when I arrived. Had to stock 3 different items while making the order. And not a very friendly worker. Will be going elsewhere from now on
It says they open at 8 on Monday I came on 8:54 but still closed
Atmosphere: 1
Food: 1
Service: 1
Ryan R.
Omg this place is Ghetto. Came for lunch at 12 on a Tuesday half the lights on nobody in there. One lady working and screaming on FaceTime in whatever language to her family. Footlong sub and a drink was 17.50. Why does subway exist anymore when firehouse subs is a thing?
Atmosphere: 2
Food: 3
Service: 2
BustaNutBurrito
The best customer service ever especially vishwa makes the best sandwiches
Joe
Got my order completely wrong for takeout. Ordered 2 steak and cheese 04-26 order was completely wrong. Paid for double cheese and meat and didn't get double meat and no cheese on either sub. Not toasted, no mayo, no mustard. Disappointing effort of reading English. Would suggest they have a manager work sometimes instead of ruining food. Will never order again from this location good job.
Atmosphere: 3
Food: 1
Service: 1
Grace
why are they out of lettuce and spinach an hour before close?? i’ve never experienced this at subway before. i had to wait an extra 20 mins because she had to call another subway to bring lettuce, why not deal with this hours before actually running out?? service is not good. also answering her phone while making my subs and using the same gloves she touched her phone with. DISGUSTING
On my lovely lunch break I was enjoying my time with my friends while I felt the urge to use the bathroom, as I was on my way to the bathroom, the lady working rudely told me "the bathroom is closed, can't you see that." I find the last bit of that sentence was highly unnecessary and hurt my feelings. I'd like for this working to understand the hurt she caused towards me and re-think the way she speaks to others.
Atmosphere: 1
Food: 3
Service: 1
They cheap out on toppings and even when you ask for the sub to be extra toasted it still comes soft and floppy, actually on that note I had the guy grill press my sub and the incompetent so called sandwich artist pressed it with the paper still under it resulting in the sandwich ripping apart on the paper. Workers literally pissing on the chain, the food is better quality than Mr sub but the end product is worse ???
Atmosphere: 2
Food: 1
Service: 1
Food is okay, they cheap out on meats. It is way over priced, and customer service sucks. Wouldn't allow me, who can't eat pork, switch pork to turkey or any other meat. Not cool. The guy was very rude about it as well. Never left a review before but felt the need because of this workers ignorance and rude behaviour
Food: 3
Great place to get something for a meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies
Unbelievably rude service. In fact, I was so shocked at how rudely I was treated that I left without making a purchase. I won't be back and I recommend that you avoid this location.
Ridiculous …. Didn’t get any topping I ordered… lettuce was missing and replaced with lays…. Overfilled stuffing with black olives and crispy onions.
Vegetarian options: Lettuce was missing
Other toppings were badly organized
Overfilled with crispy onions and black olives
Atmosphere: 1
Food: 1
Service: 1
Training is really required for the staff when they are working in customer service . Veggies don’t look fresh at all. Grill and pop machine not working.
Food: 1
Service: 1
Poor hygiene
Slow service
Won't take coupons
Atmosphere: 1
Food: 1
Service: 1
When we walked in our server was on the phone via his AirPods which he didn’t take out when he started serving us yet kept making mistakes on our order and asking us to repeat ourselves because he couldn’t hear us. There was also only white bread available. We also noticed that there were a bunch of fruit flies in the cookie display case and the fountain pop machine was out of order.
Definitely worth driving 2 minutes further to the subway in the cundles plaza by Zehrs. Never had a bad experience there.
Atmosphere: 1
Food: 1
Service: 1
Half toppings as normal. Asks for the whole order then forgets after the first 2 things and asks again. Was empty and worker was cleaning when I arrived. Had to stock 3 different items while making the order. And not a very friendly worker. Will be going elsewhere from now on
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
It says they open at 8 on Monday I came on
8:54 but still closed
Atmosphere: 1
Food: 1
Service: 1
Omg this place is Ghetto. Came for lunch at 12 on a Tuesday half the lights on nobody in there. One lady working and screaming on FaceTime in whatever language to her family. Footlong sub and a drink was 17.50. Why does subway exist anymore when firehouse subs is a thing?
Atmosphere: 2
Food: 3
Service: 2
The best customer service ever especially vishwa makes the best sandwiches
Got my order completely wrong for takeout. Ordered 2 steak and cheese 04-26 order was completely wrong. Paid for double cheese and meat and didn't get double meat and no cheese on either sub. Not toasted, no mayo, no mustard. Disappointing effort of reading English. Would suggest they have a manager work sometimes instead of ruining food. Will never order again from this location good job.
Atmosphere: 3
Food: 1
Service: 1
why are they out of lettuce and spinach an hour before close?? i’ve never experienced this at subway before. i had to wait an extra 20 mins because she had to call another subway to bring lettuce, why not deal with this hours before actually running out?? service is not good. also answering her phone while making my subs and using the same gloves she touched her phone with. DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
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