Had a hospital Emergency Saturday. After it was resolved, we called Swiss and placed our order. We Had to wait 30 Minutes after the 6:45 ready time as printed. THE FRIES WERE RAW, HARDLY WARM, FLACID AND DISGUSTING. After they we had, we just wanted a nice meal with family and go home. WE BASICALLY HAD TO COOK OUR OWN FRYS!!
Then they generously offered a $10 as a "sorry for bad service' When I told them that was unacceptable, they told me to call to work something out.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Quarter Chicken Dinner
Lisa Paradis
We were there last night for dinner. 3 of us had the Festive dinner. 2 of us ordered the perogies plus one Caesar salad and one Chicken broccoli and cheddar cheese soup. We were absolutely satisfied with our meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner, Caesar Salad, Festive Special
Geo Zul
Took way too long to receive my pick up order
Atmosphere: 5
Food: 5
Service: 1
Rocky L
Literally waited 11 minutes to get seated. Staff knew I was waiting. But, once I was seated, the service was great.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Quarter Chicken Dinner
Kevin Hancey
I was disappointed, as I went there for the beef that they used to advertise, only to find out that they did not have beef that day? So I ordered the quarter dinner special for two only to find out that you could not get the discounted special unless you ordered two drinks. The food was possible the chicken was small, I walked away disappointed.
Wheelchair accessibility: Available
Atmosphere: 3
Food: 2
Service: 3
Lorraine Clarke
My order was ready as stated in my confirmation email. It was great to walk in and pick up my order. I used the pre-order app on their website.
Atmosphere: 3
Food: 5
Service: 3
Karen Silver
Excellent service
Atmosphere: 4
Food: 4
Service: 4
Jesus Jr.
What a shit ass service speed, like place is empty and still take over half an hour to bring out food. Do better or I hope you get no tips and minimum wage decrease ❤️
Takeout order. Poor service, cashier had trouble understanding order. I received a bunch of random sauces for my wings, which were also covered in a sauce I didn’t ask for. My ribs tasted microwaved and had no sauce at all, and finally my fries were all the garbage bits from the bottom of the tray. All for over $60. Used to love chalet but this is unacceptable.
Food: 1
Service: 3
Acid Rain
Slow lunch service. Food is average. No privacy on conversations
Atmosphere: 4
Food: 3
Service: 3
LouVee Mertsis
Got the wrong drinks and had to drive back but otherwise all was good.
Had a hospital Emergency Saturday. After it was resolved, we called Swiss and placed our order. We Had to wait 30 Minutes after the 6:45 ready time as printed.
THE FRIES WERE RAW, HARDLY WARM, FLACID AND DISGUSTING.
After they we had, we just wanted a nice meal with family and go home.
WE BASICALLY HAD TO COOK OUR OWN FRYS!!
Then they generously offered a $10 as a "sorry for bad service'
When I told them that was unacceptable, they told me to call to work something out.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Quarter Chicken Dinner
We were there last night for dinner. 3 of us had the Festive dinner. 2 of us ordered the perogies plus one Caesar salad and one Chicken broccoli and cheddar cheese soup. We were absolutely satisfied with our meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner, Caesar Salad, Festive Special
Took way too long to receive my pick up order
Atmosphere: 5
Food: 5
Service: 1
Literally waited 11 minutes to get seated. Staff knew I was waiting. But, once I was seated, the service was great.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Quarter Chicken Dinner
I was disappointed, as I went there for the beef that they used to advertise, only to find out that they did not have beef that day? So I ordered the quarter dinner special for two only to find out that you could not get the discounted special unless you ordered two drinks. The food was possible the chicken was small, I walked away disappointed.
Wheelchair accessibility: Available
Atmosphere: 3
Food: 2
Service: 3
My order was ready as stated in my confirmation email. It was great to walk in and pick up my order. I used the pre-order app on their website.
Atmosphere: 3
Food: 5
Service: 3
Excellent service
Atmosphere: 4
Food: 4
Service: 4
What a shit ass service speed, like place is empty and still take over half an hour to bring out food. Do better or I hope you get no tips and minimum wage decrease ❤️
Atmosphere: 1
Food: 1
Service: 1
Great staff and great service and good food
Atmosphere: 5
Food: 5
Service: 5
A lovely meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner Chalet Chicke
Restaurantji Recommends
Ordered online for the first Time and everything went really smoothly. Would definitely do it again!
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner Chalet Chicke
Takeout order. Poor service, cashier had trouble understanding order. I received a bunch of random sauces for my wings, which were also covered in a sauce I didn’t ask for. My ribs tasted microwaved and had no sauce at all, and finally my fries were all the garbage bits from the bottom of the tray. All for over $60. Used to love chalet but this is unacceptable.
Food: 1
Service: 3
Slow lunch service. Food is average. No privacy on conversations
Atmosphere: 4
Food: 3
Service: 3
Got the wrong drinks and had to drive back but otherwise all was good.
Vegetarian options: Pierogies are vegetarian
Parking: No info
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Chicken Dinner Chalet Chicke
We had our thanks giving dinner in this positive vibe chalet , thanks to all staffs.
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