I visited this Tim Hortons location around 4:00 AM and was truly impressed by the service and preparation. The showcase was fully stocked with fresh donuts, Timbits, and breakfast items, which was remarkable for such an early hour.
There was only one staff member on duty, an Indian girl named Sandy (as I recall), who was efficiently managing all tasks — baking, serving food, and preparing drinks. Despite being alone, she remained professional, friendly, and extremely helpful, even assisting me in selecting the donuts.
I purchased a dozen donuts and some drinks, and everything was fresh and well-prepared. I had also visited two other Tim Hortons locations earlier, but neither was ready with donuts at that time.
Sandy’s dedication, efficiency, and positive attitude truly stood out. Staff members like her deserve recognition for their exceptional service and commitment. #She made my day for Friday morning...
Atmosphere: 5
Food: 5
Service: 5
Juan Ortiz
Went for my daily iced coffee, and I approached the window where I was greeted by a very rude elderly lady who clearly did not want to be there, being disrespectful and unwelcoming to the establishment, as a former employee this is not the standard I come to expect from Tim hortons locations
Atmosphere: 1
Food: 1
Service: 1
Diya Diya
The girl was very rude and I ordered a ice coffee and there was no sugar in it.
Food: 1
Service: 1
T K
Don’t go to this tim’s for an iced capp. This is the second time it has been legitimately sour. The first time was just off but this time was undrinkable. Not sure if their cream is expired or poor cleaning of machine. On top of that, the assistant manager who made my drink, double cupped the iced capp becuase the cup was broken (and didn’t tell me), so instead of pouring it into that cup, as one should, i was left with a mess to clean from a leaky cup.
Atmosphere: 1
Food: 1
Service: 1
Tristan Camelo
I ordered a caramel cold brew ,but instead of cold foam they but expired whipping cream onto of a cup that had so little actual cooffe that it separated the Carmel shot it's disgusting how bad this tims is
Atmosphere: 1
Food: 1
Service: 1
Sonia Joseph
Friendly staff. No line up. Was in and out in no time
Atmosphere: 4
Service: 4
Mihir Ramani
We got two egg and cheese on english muffin around 14:30. I ate one and when having second realize it was green around edge and inside. Went to tims, they said it is normal. It goes bad fairly quickly.
Food: 1
Marie
This morning the tap appeared to be down and I had no other way of paying so they gave me my coffee free of charge. Thank you morning staff, Very much appreciated!!!
Service: 5
Jessie Maria
I have tried this place multiple times but every time I get this one woman she is totally ignorant over the speaker box, she doesn’t even welcome to Tim’s nothing . Just hi in a super tude and obnoxious voice and her tone is honestly disgusting. It actually helped me though because I will never eat at another fast food restaurant again so thanks I guess
Probably the last time coming to this location. They need more training on customer service
Atmosphere: 1
Food: 3
Service: 1
Pm Duck
Wow, fast and friendly staff. No line up.
Atmosphere: 5
Food: 5
Service: 5
Q
The older lady inside is absolutely insufferable, makes rude - unprovoked comments at customers and can't control her temper. Everyone else inside is super friendly and helpful - they even give her weird looks when shes being mean to customers 🤣
Atmosphere: 1
Food: 4
Service: 1
Weronika Mas
I recently purchased an Ice Cap from the Tim Hortons at 151 Mapleview Dr W in Barrie, and I was extremely disappointed to find a bug at the bottom of my drink after finishing it. This experience was very unsettling. As a long-time customer of Tim Hortons, I've never encountered such an issue before, and it's made me reconsider continuing to visit.
Atmosphere: 3
Food: 1
Service: 3
sanjay
6 July 6:27 pm . Bad customer service on a drive thru.
Good friendly service
Atmosphere: 5
Food: 5
Service: 5
I visited this Tim Hortons location around 4:00 AM and was truly impressed by the service and preparation. The showcase was fully stocked with fresh donuts, Timbits, and breakfast items, which was remarkable for such an early hour.
There was only one staff member on duty, an Indian girl named Sandy (as I recall), who was efficiently managing all tasks — baking, serving food, and preparing drinks. Despite being alone, she remained professional, friendly, and extremely helpful, even assisting me in selecting the donuts.
I purchased a dozen donuts and some drinks, and everything was fresh and well-prepared. I had also visited two other Tim Hortons locations earlier, but neither was ready with donuts at that time.
Sandy’s dedication, efficiency, and positive attitude truly stood out. Staff members like her deserve recognition for their exceptional service and commitment. #She made my day for Friday morning...
Atmosphere: 5
Food: 5
Service: 5
Went for my daily iced coffee, and I approached the window where I was greeted by a very rude elderly lady who clearly did not want to be there, being disrespectful and unwelcoming to the establishment, as a former employee this is not the standard I come to expect from Tim hortons locations
Atmosphere: 1
Food: 1
Service: 1
The girl was very rude and I ordered a ice coffee and there was no sugar in it.
Food: 1
Service: 1
Don’t go to this tim’s for an iced capp. This is the second time it has been legitimately sour. The first time was just off but this time was undrinkable. Not sure if their cream is expired or poor cleaning of machine. On top of that, the assistant manager who made my drink, double cupped the iced capp becuase the cup was broken (and didn’t tell me), so instead of pouring it into that cup, as one should, i was left with a mess to clean from a leaky cup.
Atmosphere: 1
Food: 1
Service: 1
I ordered a caramel cold brew ,but instead of cold foam they but expired whipping cream onto of a cup that had so little actual cooffe that it separated the Carmel shot it's disgusting how bad this tims is
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. No line up. Was in and out in no time
Atmosphere: 4
Service: 4
We got two egg and cheese on english muffin around 14:30. I ate one and when having second realize it was green around edge and inside. Went to tims, they said it is normal. It goes bad fairly quickly.
Food: 1
This morning the tap appeared to be down and I had no other way of paying so they gave me my coffee free of charge. Thank you morning staff, Very much appreciated!!!
Service: 5
I have tried this place multiple times but every time I get this one woman she is totally ignorant over the speaker box, she doesn’t even welcome to Tim’s nothing . Just hi in a super tude and obnoxious voice and her tone is honestly disgusting. It actually helped me though because I will never eat at another fast food restaurant again so thanks I guess
Atmosphere: 1
Service: 1
Restaurantji Recommends
Probably the last time coming to this location. They need more training on customer service
Atmosphere: 1
Food: 3
Service: 1
Wow, fast and friendly staff. No line up.
Atmosphere: 5
Food: 5
Service: 5
The older lady inside is absolutely insufferable, makes rude - unprovoked comments at customers and can't control her temper. Everyone else inside is super friendly and helpful - they even give her weird looks when shes being mean to customers 🤣
Atmosphere: 1
Food: 4
Service: 1
I recently purchased an Ice Cap from the Tim Hortons at 151 Mapleview Dr W in Barrie, and I was extremely disappointed to find a bug at the bottom of my drink after finishing it. This experience was very unsettling. As a long-time customer of Tim Hortons, I've never encountered such an issue before, and it's made me reconsider continuing to visit.
Atmosphere: 3
Food: 1
Service: 3
6 July 6:27 pm . Bad customer service on a drive thru.
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