Tim Hortons
5005 Ontario St, Beamsville
(905) 563-1760
Recent Reviews
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I don’t know why this Tim Hortons is advertising that’s there 24hr came by yesterday last night to see the Tim Hortons server in the lobby sleeping and tonight the same thing can’t even place a order through the drive thru. Imagine paying an employee to sleep while paying customers watch from the outside unable to order.
Service: 1
Went through the drive-thru. I was having problems with my app instead of the one lady saying here I'll give you a hand she just said oh we don't do the apps here. So finally somebody that had customer service came to the drive-thru window and said here can I see your phone her name was Evelyn very much appreciated for your time and patience Evelyn I believe her name was every time I go to this Tim Hortons I'm always pissed off when I leave they're so rude and ignorant I've called numerous of times complaining about this Tim Hortons nothing gets done hang on to Evelyn guys you're going to need your customers back
Atmosphere: 1
Food: 3
Service: 1
Great employees
Atmosphere: 5
Food: 5
Service: 5
David was an amazing employee, he was exquisite in our order, the shop did not have what we wanted but he was fast with his alternatives and was very nice, deserved a raise and compensation for his schooling
Atmosphere: 5
Food: 3
Service: 5
My wife and I ordered farmers wraps. It was mostly sauce with a strip of bacon and 2 eggs. Nether of them had the hash brown that are supposed to be in them and they both were very disappointing
Atmosphere: 1
Food: 1
Service: 1
Handed over a spilled ice cap to me without having a courtesy to give paper napkins. Tim hortons is going beyond the level of cheapness. Noone cares if the drink is already spilling on cap and still have courage to hand it over to customer without offering a napkin to clean. Drink dripped on my clothes, dripped on car seat and made a mess in cup holder. Have to return back to these morons to request some napkins to clean their mess. Never ever go to this unprofessional and filthy location. What mess a to start my day visiting this getto venue.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hash Brown
David is one of the greatest Tim Hortons workers ever, extremely respectful and kind
Really bad customer service. Girl was really rude
Atmosphere: 5
Food: 5
Service: 1
Received a moldy English muffin this morning. Have been given the wrong order here multiple times and they have prepared my food wrong multiple times.
Food: 1
Service: 1
Every Thursday morning line are ridiculous
The employe is so slow im in the line for 20 min always
Food: 3
Service: 1
Restaurantji Recommends
Today this employee name Cheyanne was so rude, she has none customer service what so ever, give me the wrong order and she denied her mistake in a very rude way. Literally she threw the box to me.
Service: 1
Evelyn was amazing. Very professional, personalable, Her service was impeccable. She made my experience very nic, which in turn made my food taste better!
Atmosphere: 5
Food: 5
Service: 5
Food was cut back a lot since last weekend less in the wraps and but are no longer packed and the doughnuts are stale. all the food was out fast and they still have public wifi, which is great.
Atmosphere: 3
Food: 2
Service: 4
The store is large
But is this right?
Atmosphere: 3
Food: 3
Service: 4
Came to Canada to try Tim Horton but stale donut, didn't have brown sugar, and service was slow. Staff seems nice but bad experience overall.
Atmosphere: 3
Food: 1
Service: 1
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