Always a delight going through the drive thru at this TH.
Atmosphere: 5
Food: 5
Service: 5
Dave Winslade
Great service. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
TASHIANA DE LA FRANIER
Ok customer service
Atmosphere: 4
Food: 4
Service: 4
Sally Dawod
I ordered an iced coffee from Tim Hortons and specifically asked for less ice expecting to get more actual coffee. Instead, they gave me half a cup of coffee . So not only did they put less ice, but they also gave less coffee. Makes no sense at all. If I’m paying full price, I expect a full drink. Very disappointing.
Md Eftekhar Islam
Not bad. Overall it’s okay.
Atmosphere: 3
Food: 4
Service: 3
Nathaniah
Me and my dad came during our road trip and First of all the woman who took our order got my dad’s order wrong. My dad ordered a steep tea and he got coffee and Tim Hortons coffee is too strong for my dad’s system so he can’t drink it. My bagel had barely any cream cheese and my quencher had more ice than the actual drink when I asked for little ice. We waited up to 10 minutes for 2 drinks, a sandwich and a bagel. Also whoever took our order didn’t let us look at what they have and kept interrupting us while we were ordering and would rush us even thought there was no line we were the only people in the drive thru. No wonder she got my dad’s order wrong since she wasn’t really listening to us. I don’t know what kind of customer service that is but it is ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Jessica Martin
THIS is what I want when I ask for double cream cheese. Service is always great, friendly and quick, and I never have to bring anything back. Highly recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
cynsaturn
Staff always pleasant, the 1 Timmy's that hasn't messed up my order, thank you
Atmosphere: 4
Food: 4
Service: 4
HS Aujla
Worst service representative ever. Refused to change tea even it was service not hot. No hospitality offered.
Inder Jot
worst service of staff (cutting guy) not know how to talk with customer.
If you manage to get a order in because they will serve 5 cars before helping you who is the only one standing at the counter you may or may not get the beverage you ordered. Been coming here for years, always hoping something would improve and it never does. Staff is oblivious to things around them, does not know how to prioritize, work as a team, and ensure a smooth flow of customers. I worked for TDL for years, this location is embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Kara VanderVelde
ordered two farmers wraps and i guess they decided we didn’t need hashbrowns with them so they just made them without. like just say u didn’t have them or something? and those wraps are so dang expensive to top it off. really disappointed:(
Atmosphere: 1
Food: 1
Service: 1
Sandra Vedder
This Tim Hortons here 4725 Ontario Street is so far one of the best in customer service for Tim Hortons here in beansville .that is on Ontario street.. if there were mistake on the order or if you weren't happy with something they are never in no hurry to rush you they'll take the time and help ..is very much needed in this world today... thank you Tim Hortons being so patient
Atmosphere: 5
Food: 5
Service: 5
Mckinzie Farrell
Asked for 6 assorted doughnuts, get home there's only 5. Ya i could have checked before I left drive-thru but I mean counting to 6 isn't that difficult. So I give this store a Big Dooooom!!!
Always a delight going through the drive thru at this TH.
Atmosphere: 5
Food: 5
Service: 5
Great service. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Ok customer service
Atmosphere: 4
Food: 4
Service: 4
I ordered an iced coffee from Tim Hortons and specifically asked for less ice expecting to get more actual coffee. Instead, they gave me half a cup of coffee . So not only did they put less ice, but they also gave less coffee. Makes no sense at all. If I’m paying full price, I expect a full drink. Very disappointing.
Not bad. Overall it’s okay.
Atmosphere: 3
Food: 4
Service: 3
Me and my dad came during our road trip and First of all the woman who took our order got my dad’s order wrong. My dad ordered a steep tea and he got coffee and Tim Hortons coffee is too strong for my dad’s system so he can’t drink it. My bagel had barely any cream cheese and my quencher had more ice than the actual drink when I asked for little ice. We waited up to 10 minutes for 2 drinks, a sandwich and a bagel. Also whoever took our order didn’t let us look at what they have and kept interrupting us while we were ordering and would rush us even thought there was no line we were the only people in the drive thru. No wonder she got my dad’s order wrong since she wasn’t really listening to us. I don’t know what kind of customer service that is but it is ridiculous.
Atmosphere: 1
Food: 2
Service: 1
THIS is what I want when I ask for double cream cheese. Service is always great, friendly and quick, and I never have to bring anything back. Highly recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
Staff always pleasant, the 1 Timmy's that hasn't messed up my order, thank you
Atmosphere: 4
Food: 4
Service: 4
Worst service representative ever. Refused to change tea even it was service not hot. No hospitality offered.
worst service of staff (cutting guy) not know how to talk with customer.
Restaurantji Recommends
If you manage to get a order in because they will serve 5 cars before helping you who is the only one standing at the counter you may or may not get the beverage you ordered. Been coming here for years, always hoping something would improve and it never does. Staff is oblivious to things around them, does not know how to prioritize, work as a team, and ensure a smooth flow of customers. I worked for TDL for years, this location is embarrassing.
Atmosphere: 1
Food: 1
Service: 1
ordered two farmers wraps and i guess they decided we didn’t need hashbrowns with them so they just made them without. like just say u didn’t have them or something? and those wraps are so dang expensive to top it off. really disappointed:(
Atmosphere: 1
Food: 1
Service: 1
This Tim Hortons here 4725 Ontario Street is so far one of the best in customer service for Tim Hortons here in beansville .that is on Ontario street.. if there were mistake on the order or if you weren't happy with something they are never in no hurry to rush you they'll take the time and help ..is very much needed in this world today... thank you Tim Hortons being so patient
Atmosphere: 5
Food: 5
Service: 5
Asked for 6 assorted doughnuts, get home there's only 5. Ya i could have checked before I left drive-thru but I mean counting to 6 isn't that difficult. So I give this store a Big Dooooom!!!
How do I get my dollar back from you thieves
Ok just ok
Atmosphere: 4
Food: 4
Service: 4
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