Vamsi was polite and gave exceptional service even with many other customers keep it up!
Mhiadoll xx
It's always worth coming here as they have several flavours of puffs. My family enjoys the treat and I am giving the food 5/5. However, they overwork their staff. We always, no fail, and seriously wait super long. We stand there waiting for 20 minutes for the staff to come and take our order(No other customers but us). Then, even after that, we have to wait 30 to 40 minutes until our food is ready. That's too long! It's in the middle of the day and this is when it gets busy people would come in and order their meal. If you want to come here make sure you spare extra 2 hours to enjoy your food. 1 hour for ordering and waiting times until the food is ready, and half an hr to 1 hour of eating.
bob Wal
Served cold puffs , not a good experience with the front counter girl as well.
Allen Thomas
We used to love the experience and quality of. We ordered stuffed puff and got without any stuffing
Olivia Montgomery
Not leaving a review for a specific employee but more about the place itself. There were 5 people waiting on orders when we came in at 8:30pm on Monday. They had ONE worker by himself to do all the orders and make more puffs
Rich C
I had high expectations walking into Mr. Puffs. The sauce was tasty, but the puff was not as impressed dreamed. There a reason plenty of options and I wanted to try them, but after the two that I had, I did not have a desire for more. Sorry Mr. Puff. It was not worth the calories for me. Again, very tasty but no ty worth it for me.
Anne
I was feeling down as it is my 56th birthday today. I never eat donuts, but decided to try 5 of their mini sea salt caramel donuts. They were amazing. He gave me 8 because it was my birthday. Highly recommend!!
Parker Parnassus
Always fast, wonderful customer service, and amazing Puffs! Absolutely delicious, I will come here again!
patric
Had a really good experience here for the first time, mainly because of the girl with glasses who was working. She was super friendly, actually paid attention, and helped me out properly without making me feel rushed or ignored.
Honestly, most of the others don’t seem that interested in helping or even acknowledging customers, but she stood out. It’s nice to see someone who actually knows what good customer service looks like. Appreciate it!
Haven't got a chance to try it. This is the second time I've came here and theyve close 10-15 minute early! :( it's always a last minute decision but still!
Heather Landry
Love these little puffs! They are actually low on calories..... until you put the evil toppings on!
Katie Trapp
The ice cream and milk shakes we got were good. However, the customer service is lacking and the place itself is dirty. You could see where dirt/grime had accumulated between the floor and counter. The tables had stuff spilt on them, and the floors did too. Bits of straw wrappers and dirt, as well as a glob of what looked like caramel or something which had attracted ants. Anywhere that serves food and has tables for people to sit at, you're going to get some mess of course but some of it looked as though it's been there awhile. The person who served us was watching videos on her phone, so it seems keeping things clean isn't high on the priority list. Could explain why Reid's Dairy was packed and this place was dead.
Harman Brar
Staff over there was so rude the don’t know how to behave with customers hope the manager look into this . She was on her phone rather than attending customer.
Jennifer C
Wow! Amazing tasty treats! A little costly but you do get a good portion of absolute heaven.
Vamsi was polite and gave exceptional service even with many other customers keep it up!
It's always worth coming here as they have several flavours of puffs. My family enjoys the treat and I am giving the food 5/5. However, they overwork their staff. We always, no fail, and seriously wait super long. We stand there waiting for 20 minutes for the staff to come and take our order(No other customers but us). Then, even after that, we have to wait 30 to 40 minutes until our food is ready. That's too long! It's in the middle of the day and this is when it gets busy people would come in and order their meal. If you want to come here make sure you spare extra 2 hours to enjoy your food. 1 hour for ordering and waiting times until the food is ready, and half an hr to 1 hour of eating.
Served cold puffs , not a good experience with the front counter girl as well.
We used to love the experience and quality of. We ordered stuffed puff and got without any stuffing
Not leaving a review for a specific employee but more about the place itself. There were 5 people waiting on orders when we came in at 8:30pm on Monday. They had ONE worker by himself to do all the orders and make more puffs
I had high expectations walking into Mr. Puffs. The sauce was tasty, but the puff was not as impressed dreamed.
There a reason plenty of options and I wanted to try them, but after the two that I had, I did not have a desire for more. Sorry Mr. Puff. It was not worth the calories for me.
Again, very tasty but no ty worth it for me.
I was feeling down as it is my 56th birthday today. I never eat donuts, but decided to try 5 of their mini sea salt caramel donuts. They were amazing. He gave me 8 because it was my birthday. Highly recommend!!
Always fast, wonderful customer service, and amazing Puffs! Absolutely delicious, I will come here again!
Had a really good experience here for the first time, mainly because of the girl with glasses who was working. She was super friendly, actually paid attention, and helped me out properly without making me feel rushed or ignored.
Honestly, most of the others don’t seem that interested in helping or even acknowledging customers, but she stood out. It’s nice to see someone who actually knows what good customer service looks like. Appreciate it!
❤️
Restaurantji Recommends
Haven't got a chance to try it. This is the second time I've came here and theyve close 10-15 minute early! :( it's always a last minute decision but still!
Love these little puffs! They are actually low on calories..... until you put the evil toppings on!
The ice cream and milk shakes we got were good. However, the customer service is lacking and the place itself is dirty. You could see where dirt/grime had accumulated between the floor and counter. The tables had stuff spilt on them, and the floors did too. Bits of straw wrappers and dirt, as well as a glob of what looked like caramel or something which had attracted ants. Anywhere that serves food and has tables for people to sit at, you're going to get some mess of course but some of it looked as though it's been there awhile. The person who served us was watching videos on her phone, so it seems keeping things clean isn't high on the priority list. Could explain why Reid's Dairy was packed and this place was dead.
Staff over there was so rude the don’t know how to behave with customers hope the manager look into this . She was on her phone rather than attending customer.
Wow! Amazing tasty treats! A little costly but you do get a good portion of absolute heaven.
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