Was the worst Swiss Chalet food I've ever had. Waited almost 45 minutes for takeout and food was cold. Part of chicken was not cooked thoroughly. Service was poor. Never go for takeout at this Swiss Chalet location.
Lauren Templeman
Gail was a great server for our big group
Laura Ouimet
Gail was fantastic! 10/10 food and service
M B
Had a reservation for 6:30. Host was clearly not impressed to be working. Drink order was not taken until almost 7:00. Waitress took orders for half the table and left. We needed to go find her to give the rest of the tables order. Food came out very staggered. Part of one meal was missing (chicken and beef but no beef arrived). Had to ask for two of our parties food, and by the time the last plate arrived we needed a take out box for that individual since everyone else was pretty much finished. We watched other tables with no cutlery. The couple beside us was waiting for the machine to pay their bill for over a hour. Terrible service. Terrible experience. An experience which should have taken one hour max was over two hours, most of that spent waiting. To get the bill we needed to actually go to the kitchen and find someone. Insane. The manager really needs to manage this restaurant better.
Betty Gordon
We had the roast beef and chicken combo. Amazing food. I'll be doing that again sometime.
roger routledge
Take out beware and check your order before leaving. Paid for roast beef and mashed potatoes x 2. One order no mashed potatoes just a bun.
Lorne Robinson
Excellent! Great friendly service. Clean washrooms.
Brenda Small
Went for supper had to wait 35 minutes for the meal it was 8 tables with people counting us.The food was cold when we finally got it the bun was hard and the chicken was very small.Not going back again
Ravin Cooke
This is absolutely outrageous!! If I could give all 0 stars I would!! This was the state of my chicken. Because I’m pregnant this is 100% not okay and clearly wasn’t cooked to proper temperature. I will definitely not be going back at all.
Charles Kenworthy
The portion sizes are now ridiculous the leg and thigh are about the size of 3 small chicken wings and the bun was rock hard i used to love there food but will not be ordering from them again. Had to come back and add to thus post that my girlfriends chicken was also under cooked
Food is always great here. Service is slow and the general attitude was to be desired. Guess that’s why the place is closing.
jeremy lee
It was horrible. I was with my parents. The coffee was weak. I ordered the roast beef and my parents shared the half chicken and fries. The fries were cold and so were my parents then we asked for fresh ones and then I started eating the roast beef was even colder so several minutes after waiting for the fries to come back I told the waitress and she said she would heat it up and I'm not going to eat microwaved so I lost my appetite so I just went to wait in the car for them to finish and they agreed that it wouldn't have been right to have nuked roast beef and when the waitress came back she wanted to know if I was ok and they explained that I wasn't going to eat microwaved roast beef. My parents also told me their chicken wasn't all that warm but the sauce helped and that other people after us were waiting a long time too for their dinner. This Belleville Swiss Chalet always has some kind of screw up all the time. The management is terrible it's always hit and miss. Now just because the waitress requested for it to be microwaved I can't necessarily say it was her fault for her service.
brian alcock
Bryce was awesome with the conditions the kitchen was in. He ran like hell and did it still with a smile.
Cheryl Hepditch
I ordered the quarter chicken white meat for dinner for delivery. This was definitely not a quarter chicken. The portion was so small. I also got the Caesar salad and it was disgusting. The romaine was brown so I had to throw the whole thing out. Wish there was another Swiss chalet in Belleville. Definitely would not recommend.
Anita Herrington
6 of us family & friends got together at the Belleville SC .. we came from Trenton because that one closed down and we love SC food.
The Belleville store didn't disappoint us .. every one of us were extremely pleased with our food. The service - Janice - was quick, friendly, and efficient.
Two of our number were from the USA and one raved about how well his chicken was cooked .. not dry at all. I loved my hot chicken sandwich, with baked potato, & veggies - the gravy was delish - and though I don't normally eat all of one of those and take half home for the next day, I demolished most of it.
Was the worst Swiss Chalet food I've ever had. Waited almost 45 minutes for takeout and food was cold. Part of chicken was not cooked thoroughly. Service was poor. Never go for takeout at this Swiss Chalet location.
Gail was a great server for our big group
Gail was fantastic! 10/10 food and service
Had a reservation for 6:30. Host was clearly not impressed to be working. Drink order was not taken until almost 7:00. Waitress took orders for half the table and left. We needed to go find her to give the rest of the tables order. Food came out very staggered. Part of one meal was missing (chicken and beef but no beef arrived). Had to ask for two of our parties food, and by the time the last plate arrived we needed a take out box for that individual since everyone else was pretty much finished. We watched other tables with no cutlery. The couple beside us was waiting for the machine to pay their bill for over a hour. Terrible service. Terrible experience. An experience which should have taken one hour max was over two hours, most of that spent waiting. To get the bill we needed to actually go to the kitchen and find someone. Insane. The manager really needs to manage this restaurant better.
We had the roast beef and chicken combo. Amazing food. I'll be doing that again sometime.
Take out beware and check your order before leaving. Paid for roast beef and mashed potatoes x 2. One order no mashed potatoes just a bun.
Excellent! Great friendly service. Clean washrooms.
Went for supper had to wait 35 minutes for the meal it was 8 tables with people counting us.The food was cold when we finally got it the bun was hard and the chicken was very small.Not going back again
This is absolutely outrageous!! If I could give all 0 stars I would!! This was the state of my chicken. Because I’m pregnant this is 100% not okay and clearly wasn’t cooked to proper temperature. I will definitely not be going back at all.
The portion sizes are now ridiculous the leg and thigh are about the size of 3 small chicken wings and the bun was rock hard i used to love there food but will not be ordering from them again. Had to come back and add to thus post that my girlfriends chicken was also under cooked
Restaurantji Recommends
Food is always great here. Service is slow and the general attitude was to be desired. Guess that’s why the place is closing.
It was horrible. I was with my parents. The coffee was weak. I ordered the roast beef and my parents shared the half chicken and fries. The fries were cold and so were my parents then we asked for fresh ones and then I started eating the roast beef was even colder so several minutes after waiting for the fries to come back I told the waitress and she said she would heat it up and I'm not going to eat microwaved so I lost my appetite so I just went to wait in the car for them to finish and they agreed that it wouldn't have been right to have nuked roast beef and when the waitress came back she wanted to know if I was ok and they explained that I wasn't going to eat microwaved roast beef. My parents also told me their chicken wasn't all that warm but the sauce helped and that other people after us were waiting a long time too for their dinner. This Belleville Swiss Chalet always has some kind of screw up all the time. The management is terrible it's always hit and miss. Now just because the waitress requested for it to be microwaved I can't necessarily say it was her fault for her service.
Bryce was awesome with the conditions the kitchen was in. He ran like hell and did it still with a smile.
I ordered the quarter chicken white meat for dinner for delivery. This was definitely not a quarter chicken. The portion was so small. I also got the Caesar salad and it was disgusting. The romaine was brown so I had to throw the whole thing out. Wish there was another Swiss chalet in Belleville. Definitely would not recommend.
6 of us family & friends got together at the Belleville SC .. we came from Trenton because that one closed down and we love SC food. The Belleville store didn't disappoint us .. every one of us were extremely pleased with our food. The service - Janice - was quick, friendly, and efficient. Two of our number were from the USA and one raved about how well his chicken was cooked .. not dry at all. I loved my hot chicken sandwich, with baked potato, & veggies - the gravy was delish - and though I don't normally eat all of one of those and take half home for the next day, I demolished most of it.
Atmosphere: 5
Food: 5
Service: 5
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