Baskin-Robbins

I usually enjoy this place, but today I had a very disappointing experience. I ordered a pineapple coconut ice cream and halfway through eating it, I noticed a mosquito in the ice cream.
This was obviously very off-putting and raises concerns about hygiene and food safety. I hope the management takes this seriously and improves quality control. I won’t be ordering again unless I see clear steps taken to ensure this doesn’t happen to others.

Very nice and flavourful ice cream

Everyone out there try their Warm brownie ice cream sundae with one scoop of pralines and cream and one scoop of very berry strawberry with caramel drizzle and almonds. It’s the best 🍨

Late night ice cream run just hits right.

2 scope
Gold medal ribbon
Beach day

I would like to bring to your attention a concern I observed on August 14th at around 7:08 PM. One of the older female staff members on duty was displaying behavior that seemed quite unprofessional. I’ve noticed on several occasions that she tends to stare at customers in an uncomfortable way, and this time was no different.
More concerning, however, was the way she spoke to her coworkers. She was raising her voice and appeared to be shouting at them while they were serving customers. It came across as very disrespectful and inappropriate for a professional setting.
I’m sharing this feedback because I believe in supporting a respectful and positive work environment for both staff and customers. I hope this matter can be looked into and addressed appropriately.

Amazing ice creams available for young and old
Very rich and creamy texture a lots of flavours to choose from, but the standard flavours are the best of all
Nice and clean ambience , looks a bit dated though but not bad for an ice cream place
Cakes are available on demand and custom orders
Staff is good

Atmosphere: 4

Food: 5

Service: 4

Staff is totally rude
Both girls at counter dont know the way to talk with customer
Very bad experience
They use these bananas to make mango smoothie

Food: 1

Customer service provided by staff is worst
Both girls dont have sense to talk with customer
They both showing attitude without any reason to each and every customer
They both should be fired
Very very very Bad experience here

Atmosphere: 1

Food: 3

Service: 1

If I could give zero stars, I would! This place is filthy, and you will get sick. The management sucks and is rude. She and her husband are always on the defence. Please avoid this place at all costs. There are other close locations nearby.

Atmosphere: 1

Food: 1

Service: 1

The gentleman who runs this location is so helpful and kind. Very clean store and great icecream!

Atmosphere: 5

Food: 5

Service: 5

The place was good. There were two ladies at customer service, however one lady at the counter was indirectly rude as we were kids having ice cream. She didn't even let me taste the flavors I asked for. She said "Ask your companion for how was the taste"!! Seriously why you guys want to take advantage over kids! , (she thought we BOTH were kids.) Even though I am 18+. If you are so poor with your customer service that you can't even provide them to taste before purchasing!!!
Just because of this rude behaviors of hers I bought a flavour which tasted awful!
It seems they are Lazy at their customer service.

Kid-friendliness: Not at all Kid friendly as the Customer Service treats the Kids coming WITHOUT Parents, very rudely.

Atmosphere: 2

Food: 1

Service: 1

This is my go to location. I've been going here for years. The owners are the kindest people, very polite and friendly. Staff is also very nice. They always have a good selection of cakes as well.

Tried Browie sundae was so good, everyone works in systematic manner and with professionalism.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundae

Yummiest, Quick Service, Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake, Jamoca Almond Fudge, Sundae

RAKESH IS A VERY RUDE MANAGER. there was hair in my ice cream and I contacted the store and they told me there’s nothing they can do about it. THERE WAS HAIR IN MY ICE CREAM and they literally told me sorry and that was it. I almost vomited when I saw the hair. This store is not very clean. Below is a photo of him as well, it’s a little dark but you would recognize him when u see him in the store. Worst location ever. Also when I asked for the manager they all looked at me crazy and started talking about me in their language. I know because my friend is Indian and she told me exactly what they said.

Atmosphere: 1

Food: 1

Service: 1