Van, Van, Vanđđđđđ She made our morning. Her customer service is always on point, and she's very friendly and sweetđ. She loves her customers, and pours that energy into our drinks that help keep us boosted throughout the day. I really enjoyed my Mangosicleđ„
Atmosphere: 5
Food: 5
Service: 5
Harjot Kaur
I went to this place and the girl who works here attend me in a rude way. never suggest this place
Dilan Patel
van great customer service
Atmosphere: 5
Food: 5
Service: 5
Amero Idris
Worst booster juice I ever went to. Employee did not want to make any modifications to my drink.
Atmosphere: 1
Food: 1
Service: 1
vikas vikas
Very disappointed with Booster Juice. They closed before their posted hours, and when I tried to ask about it, the staff were rude and unprofessional. If you list your closing time, at least respect it or treat customers politely. Definitely wonât be coming back â terrible customer service and zero respect for customersâ time.
Service: 1
BUNNY WUNNY
We went 15 minutes before closing, but they refused to take our order, saying itâs closed already. Whatâs the point of having closing hours if you shut down early?â
Atmosphere: 1
Food: 1
Service: 1
Pawandeep Kaur
Amazing!
Atmosphere: 5
Food: 5
Service: 5
Jashanpreet Singh
I came to get a banana shake and when my drink was nearly finished i feel the banana chunks in there so i opened the lid and shocked by watching rotten banana chunks literally black in colour and after that i came back to store to adress this thing the lady cashier started arguing with me and did not accept the mistake or any apology instead she was defending and get very rude with me in front of everyone who was there. Please guys donât go to these guys. And i request the Booster Juice to take a note of this serious matter. And request food safety inspectors to inspect the shop. wish to give 0 stars. The cashier lady totally unacceptable sheâs ruining the business.
Atmosphere: 1
Food: 1
Service: 1
Adrian X
I visited this location on Saturday, October 4th, and the service was absolutely unacceptable. There were two employees working, and neither seemed interested in properly handling my order. I asked for a Game Set Matcha with extra matcha, and the cashier clearly acknowledged my request. However, she failed to pass that instruction on to her coworker preparing the drink.
When I received my drink, it was a pale green, far from what youâd expect with extra matcha. The employee insisted she followed the recipe, but there was barely any matcha and almost no honey. When I pointed this out, the cashier admitted she had forgotten to mention the extra matcha, despite acknowledging it to me at the counter.
Instead of apologizing, the staff argued with me and my partner about whether the drink was made correctly. To make matters worse, when I asked for it to be remade, the employee took the drink we had already sipped from, poured it back into the blender (ice and all), and then told the cashier to charge us for extra matcha. Completely unhygienic and unacceptable.
Not once did either of them apologize for the mistake. Instead, they gave us attitude and made the situation worse. We ended up asking for a refund.
I will not be returning to this location, especially if those two employees are working.
Atmosphere: 1
Food: 1
Service: 1
Madame Foodie
I went to Booster Juice as my partner wanted a drink he normally orders every timeâa Game Set Matcha with extra matcha. He asked the cashier for extra matcha, and I watched her acknowledge the request. When we received the drink, it was very milky, slightly green, and did not taste sweetened properly. There was clearly not extra matcha, as you can easily taste the difference.
When I brought this to the attention of the staff, it quickly turned into an argument between the cashier and the person who made the drink. There was poor communication between them, and instead of addressing the mistake, they argued with me in front of my partner. At no point was an apology offered.
The experience only got worse. It felt like we were being penalized for their mistake. The person who made the drink, clearly frustrated, told me, âCharge them for extra matcha,â almost as if she was upset with me that the drink wasnât made correctly. Then, she took the partially consumed drink from us and poured it back into the public blender, ice and all, which is completely unsanitary. I pointed out that this was unacceptable, and her response was dismissive, claiming they always use soap and water between drinks, which is not true from my long-time experience at Booster Juice. The standard procedure should have been to make a new drink.
I immediately asked for a refund, which was provided, but the staffâs behavior was extremely rudeâthey essentially ganged up on me while addressing a mistake that wasnât ours. There was no apology, poor communication, and a complete lack of professionalism. Unfortunately, I wasnât able to get these girlsâ names as they did not have name tags.
Also, while I was there, before I ordered my drink, there was an elderly woman asking questions about the sizes of the drinks. The girl at the cash register was extremely dismissive and unhelpful. She briefly pointed at the cup size, but the elderly womanâlikely having difficulty seeing or hearingâneeded more clarification. The worker at Booster Juice seemed very impatient as the woman continued to ask questions about the size of the drink. Booster Juice needs to ensure their staff are respectful and trained to properly handle mistakes with an apology and corrective action.
Van was super efficient and sweet. Even with the Uber Eats man who was grouchy she was professional and positive. I come here at least once a week.
Atmosphere: 5
Food: 5
Service: 5
Tettee Music
Couldnât even order as the person working was sharing vacation pictures with someone at the counter for 10 minutes. Never even got acknowledged that I was at the counter.
AB
Honestly not sure where all the negative reviews are coming from. Iâve been coming to this location consistently for about 2 years now because I go after heading to the GoodLife fitness. The staff there are always super nice & friendly and alway makes my drink great.
I always get the same thing, açai avalanche with power booster and itâs consistent and great everytime.
Coming from a customer service worker myself my whole life, there has been a severe decline in common courtesy with service workers from customers. At the end of the day, just treat workers with respect and kindness, itâs really not that hard. Iâm guessing most of the negative reviews are coming from individuals who want extra special treatment or want âexceptionsâ made specifically for them when itâs not standard. And when they donât get their way, straight to a bad review and saying someone has âattitudeâ or is ârudeâ lol
Staff are great here and never once had a bad experience out of the 100+ times Iâve visited here :)
Atmosphere: 5
Food: 5
Service: 5
Dianito Buenaflor
Arjot is the best. She deserves a promotion, her customer service skills are impeccable.
Atmosphere: 5
Food: 5
Service: 5
RAJAT SAINI
The girl working on Thursday evening was extremely rude
Van, Van, Vanđđđđđ She made our morning. Her customer service is always on point, and she's very friendly and sweetđ. She loves her customers, and pours that energy into our drinks that help keep us boosted throughout the day. I really enjoyed my Mangosicleđ„
Atmosphere: 5
Food: 5
Service: 5
I went to this place and the girl who works here attend me in a rude way. never suggest this place
van great customer service
Atmosphere: 5
Food: 5
Service: 5
Worst booster juice I ever went to. Employee did not want to make any modifications to my drink.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with Booster Juice. They closed before their posted hours, and when I tried to ask about it, the staff were rude and unprofessional. If you list your closing time, at least respect it or treat customers politely. Definitely wonât be coming back â terrible customer service and zero respect for customersâ time.
Service: 1
We went 15 minutes before closing, but they refused to take our order, saying itâs closed already. Whatâs the point of having closing hours if you shut down early?â
Atmosphere: 1
Food: 1
Service: 1
Amazing!
Atmosphere: 5
Food: 5
Service: 5
I came to get a banana shake and when my drink was nearly finished i feel the banana chunks in there so i opened the lid and shocked by watching rotten banana chunks literally black in colour and after that i came back to store to adress this thing the lady cashier started arguing with me and did not accept the mistake or any apology instead she was defending and get very rude with me in front of everyone who was there. Please guys donât go to these guys. And i request the Booster Juice to take a note of this serious matter. And request food safety inspectors to inspect the shop.
wish to give 0 stars. The cashier lady totally unacceptable sheâs ruining the business.
Atmosphere: 1
Food: 1
Service: 1
I visited this location on Saturday, October 4th, and the service was absolutely unacceptable. There were two employees working, and neither seemed interested in properly handling my order. I asked for a Game Set Matcha with extra matcha, and the cashier clearly acknowledged my request. However, she failed to pass that instruction on to her coworker preparing the drink.
When I received my drink, it was a pale green, far from what youâd expect with extra matcha. The employee insisted she followed the recipe, but there was barely any matcha and almost no honey. When I pointed this out, the cashier admitted she had forgotten to mention the extra matcha, despite acknowledging it to me at the counter.
Instead of apologizing, the staff argued with me and my partner about whether the drink was made correctly. To make matters worse, when I asked for it to be remade, the employee took the drink we had already sipped from, poured it back into the blender (ice and all), and then told the cashier to charge us for extra matcha. Completely unhygienic and unacceptable.
Not once did either of them apologize for the mistake. Instead, they gave us attitude and made the situation worse. We ended up asking for a refund.
I will not be returning to this location, especially if those two employees are working.
Atmosphere: 1
Food: 1
Service: 1
I went to Booster Juice as my partner wanted a drink he normally orders every timeâa Game Set Matcha with extra matcha. He asked the cashier for extra matcha, and I watched her acknowledge the request. When we received the drink, it was very milky, slightly green, and did not taste sweetened properly. There was clearly not extra matcha, as you can easily taste the difference.
When I brought this to the attention of the staff, it quickly turned into an argument between the cashier and the person who made the drink. There was poor communication between them, and instead of addressing the mistake, they argued with me in front of my partner. At no point was an apology offered.
The experience only got worse. It felt like we were being penalized for their mistake. The person who made the drink, clearly frustrated, told me, âCharge them for extra matcha,â almost as if she was upset with me that the drink wasnât made correctly. Then, she took the partially consumed drink from us and poured it back into the public blender, ice and all, which is completely unsanitary. I pointed out that this was unacceptable, and her response was dismissive, claiming they always use soap and water between drinks, which is not true from my long-time experience at Booster Juice. The standard procedure should have been to make a new drink.
I immediately asked for a refund, which was provided, but the staffâs behavior was extremely rudeâthey essentially ganged up on me while addressing a mistake that wasnât ours. There was no apology, poor communication, and a complete lack of professionalism. Unfortunately, I wasnât able to get these girlsâ names as they did not have name tags.
Also, while I was there, before I ordered my drink, there was an elderly woman asking questions about the sizes of the drinks. The girl at the cash register was extremely dismissive and unhelpful. She briefly pointed at the cup size, but the elderly womanâlikely having difficulty seeing or hearingâneeded more clarification. The worker at Booster Juice seemed very impatient as the woman continued to ask questions about the size of the drink.
Booster Juice needs to ensure their staff are respectful and trained to properly handle mistakes with an apology and corrective action.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Van was super efficient and sweet. Even with the Uber Eats man who was grouchy she was professional and positive. I come here at least once a week.
Atmosphere: 5
Food: 5
Service: 5
Couldnât even order as the person working was sharing vacation pictures with someone at the counter for 10 minutes. Never even got acknowledged that I was at the counter.
Honestly not sure where all the negative reviews are coming from. Iâve been coming to this location consistently for about 2 years now because I go after heading to the GoodLife fitness. The staff there are always super nice & friendly and alway makes my drink great.
I always get the same thing, açai avalanche with power booster and itâs consistent and great everytime.
Coming from a customer service worker myself my whole life, there has been a severe decline in common courtesy with service workers from customers. At the end of the day, just treat workers with respect and kindness, itâs really not that hard. Iâm guessing most of the negative reviews are coming from individuals who want extra special treatment or want âexceptionsâ made specifically for them when itâs not standard. And when they donât get their way, straight to a bad review and saying someone has âattitudeâ or is ârudeâ lol
Staff are great here and never once had a bad experience out of the 100+ times Iâve visited here :)
Atmosphere: 5
Food: 5
Service: 5
Arjot is the best. She deserves a promotion, her customer service skills are impeccable.
Atmosphere: 5
Food: 5
Service: 5
The girl working on Thursday evening was extremely rude
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