I ordered the new limit season drink "Mango green tea'' it wasn't bad, but I still consider pearl milk tea is the top one. Service wasn't bad. They are kind of slow and need to improve customer service experience.
Atmosphere: 4
Food: 4
Service: 4
Rain
The service is fast paced as they are almost always busy. The cashiers/employees are not rude, they simply want to get their job done. i respect it :3
K_Shaki
The bubble tea is always good at COCO but the lady who took the order was not nice.She is just aggressive.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Brown Sugar Pearl Milk Tea
KS
The bubble tea is always good at COCO but the lady who took the order was not nice.She is just aggressive.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Brown Sugar Pearl Milk Tea
Mctpy L
The place is a fast paced tea shop, dislike the fact its fast to the point the drink cups and their table are all wet when packaged. Nothing too wow but it was for the kids not for me.
Atmosphere: 4
Food: 4
Service: 4
Tessa B
Normally have a nice time, but had some really bad customer service. Bubble tea is a nice treat and isn’t the cheapest so it’s very disappointing when you have such a bad experience that it ruins the special thing you went out of your way to get.
Ricky Jay
Worst Coco branch ever! I agree with other's reviews. Their level of customer service drastically declined when the new staff took over. Originally staffed with super friendly and courteous employees which is why we became regular customers 3-4 years ago. I've personally experienced and witnessed how badly they treat customers especially when they're busy. Management has to step in to see if the new staff is following health and safety protocols and proper people skills. What a disaster!
Atmosphere: 1
Service: 1
Ishpreet Kaur
I was with mom and 3 employees were distracted waving at someone but we were just looking at the menu, 5 secs later we are ready and looking directly at them since we are the only ones there but they took they’re time and seemed very distracted as for the drinks the tasted very very bland and my mom’s drink was made half empty when the used to fill it up to the brim. I miss the old employees:(
Atmosphere: 2
Food: 2
Service: 3
ً
their tapioca pearls are never cooked fully theyre always half hard try another better place instead of this
Food: 2
Leah Bautista
Came here on a weekday evening. They didn't have anymore tapioca, so my husband and I settled for the sago in our drinks. I got the milk tea and he got the grapefruit yakult. After we got our drinks, I got an unusual texture in my mouth mixed with the sago while drinking. When I grabbed it, it looked like a chunk of a scrub sponge. I lost my appetite for my drink and threw it out. A couple hours later, my husband and I both felt sick to our stomachs. We had to keep going to the washroom throughout the night. Definitely not coming back here. This place completely ruined my experience with Coco's.
Coco's my favorite drink spot, love the mango slush and good service but when drinking my drink today i found A FLY IN A DRINK !!!!! So
Atmosphere: 3
Food: 1
Service: 3
saurav kaushal
Employee at this location was rude and aggressive while I tried to understand ingredients in the milk tea. I asked for milk alternatives, which they don’t have (no issue), but she kept saying “it’s not real milk”. I’m lactose intolerant; there is lactose in “evaporated milk”. It’s still milk.Instead of trying to help and explain in a courteous matter, she continued to get more rude as I explained my situation.Hire better staff.
Atmosphere: 1
Food: 4
Service: 1
Nadiann Bertram
Love this Coco location so much. The service is fast, the employees are nice, and the drinks are delicious. What more can I say? It never disappoints.
Matt Kuligowski
Ordered the QQ, showed up 25 minutes after I ordered and they tell me they have no toppings and the drinks are not ready.
Timmy Pham
Dude with curly hair provided amazing service. Make sure he gets promoted!
I ordered the new limit season drink "Mango green tea'' it wasn't bad, but I still consider pearl milk tea is the top one. Service wasn't bad. They are kind of slow and need to improve customer service experience.
Atmosphere: 4
Food: 4
Service: 4
The service is fast paced as they are almost always busy. The cashiers/employees are not rude, they simply want to get their job done. i respect it :3
The bubble tea is always good at COCO but the lady who took the order was not nice.She is just aggressive.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Brown Sugar Pearl Milk Tea
The bubble tea is always good at COCO but the lady who took the order was not nice.She is just aggressive.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Brown Sugar Pearl Milk Tea
The place is a fast paced tea shop, dislike the fact its fast to the point the drink cups and their table are all wet when packaged. Nothing too wow but it was for the kids not for me.
Atmosphere: 4
Food: 4
Service: 4
Normally have a nice time, but had some really bad customer service. Bubble tea is a nice treat and isn’t the cheapest so it’s very disappointing when you have such a bad experience that it ruins the special thing you went out of your way to get.
Worst Coco branch ever! I agree with other's reviews. Their level of customer service drastically declined when the new staff took over. Originally staffed with super friendly and courteous employees which is why we became regular customers 3-4 years ago. I've personally experienced and witnessed how badly they treat customers especially when they're busy. Management has to step in to see if the new staff is following health and safety protocols and proper people skills. What a disaster!
Atmosphere: 1
Service: 1
I was with mom and 3 employees were distracted waving at someone but we were just looking at the menu, 5 secs later we are ready and looking directly at them since we are the only ones there but they took they’re time and seemed very distracted as for the drinks the tasted very very bland and my mom’s drink was made half empty when the used to fill it up to the brim. I miss the old employees:(
Atmosphere: 2
Food: 2
Service: 3
their tapioca pearls are never cooked fully theyre always half hard try another better place instead of this
Food: 2
Came here on a weekday evening. They didn't have anymore tapioca, so my husband and I settled for the sago in our drinks. I got the milk tea and he got the grapefruit yakult. After we got our drinks, I got an unusual texture in my mouth mixed with the sago while drinking. When I grabbed it, it looked like a chunk of a scrub sponge. I lost my appetite for my drink and threw it out. A couple hours later, my husband and I both felt sick to our stomachs. We had to keep going to the washroom throughout the night. Definitely not coming back here. This place completely ruined my experience with Coco's.
Restaurantji Recommends
Coco's my favorite drink spot, love the mango slush and good service but when drinking my drink today i found A FLY IN A DRINK !!!!! So
Atmosphere: 3
Food: 1
Service: 3
Employee at this location was rude and aggressive while I tried to understand ingredients in the milk tea. I asked for milk alternatives, which they don’t have (no issue), but she kept saying “it’s not real milk”. I’m lactose intolerant; there is lactose in “evaporated milk”. It’s still milk.Instead of trying to help and explain in a courteous matter, she continued to get more rude as I explained my situation.Hire better staff.
Atmosphere: 1
Food: 4
Service: 1
Love this Coco location so much. The service is fast, the employees are nice, and the drinks are delicious. What more can I say? It never disappoints.
Ordered the QQ, showed up 25 minutes after I ordered and they tell me they have no toppings and the drinks are not ready.
Dude with curly hair provided amazing service. Make sure he gets promoted!
Atmosphere: 5
Food: 5
Service: 5