Golden Grains Bakery Cafe & Deli Ltd

We had the best coffee here, veggie sandwich was top notch . We had a great time ,Suzie who took our order went above and beyond will definitely recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Such a great unique spot tons of special items, including the dubai chocolate cups in white chocolate and milk chocolate, very tasty, and lots of fresh strawberries. It's a perfect combination. You won't be disappointed
Nice soft, fresh buns and lots of sausages and slice meats to choose from lots of pastries and tons of other stuff highly recommended 👌 👍 😀

Atmosphere: 5

Food: 5

Service: 5

Busy bakery. With fresh 🍞.

Atmosphere: 3

Food: 5

Service: 3

Picked up some pastries.
Lady at the counter was friendly.
The place is very clean.
They also have some Portuguese products; sauces, drinks, cheese, etc.
Have not tried their food, but will go another time.

Atmosphere: 4

Food: 4

Service: 4

This is a very unique cafe. It is a Deli/Bakery/cafe/grocery store. Located at Main and Vodden in Brampton.
It has a pretty ambiance, a Middle Eastern Rustic Farm House look. Pastries are a mix of Italian, Portuguese and French. They carry perishable food items on one side of the cafe. They also have the trending dubai chocolate and strawberries in a cup. My daughter had this and she loved it. We bought a medium and could of easily be satisfied with a small. The creme brulee and Portuguese custard Tarts were fantastic. I bought a medium latte for $6 but the menu is a little confusing because they don't have lattes on the menu so you would have to tell them how much syrup, sugar and milk. They don't have a coffee station where you can add your own milk and sugar so I wasn't really happy with that.
The service was good overall, two out of the three workers provided great customer service.
I would visit again for the pastries.

Atmosphere: 5

Food: 3

Service: 3

I love stopping here to grab some Portuguese pastries, groceries or even a coffee. They are always very friendly!

Atmosphere: 5

Food: 5

Service: 5

Great product. Would go daily but I don't have 20 minutes to pick up 12 buns. Wait in one line to get the girls to bag your buns and then wait in another line to pay. There Must be a more efficient way. Product however is outstanding...

Atmosphere: 3

Food: 5

Service: 3

I visited the bakery for strawberry kunafa cups, the staff is very polite, the place offers good and positive vibes !

Good sandwiches at reasonable price, lots of tasty pastries including pasteis de Nata. Popular place with lots of regulars. Great staff but can get a little busy.

TERRIBLE EXPERIENCE!!! we were stuck waiting 30 minutes for Dubai chocolate bars/cups because they FORGOT OUR ORDER. Snack is good, but it looks and tastes rushed.

This place is grossly understaffed! They have one person concentrating on the people just making coffee and espresso and everyone else was waiting for bread or other products. Wait for ever there is one girl and nobody else at times. I have to wait up to 15 minutes just to get a piece of bread and I’ve seen people even frustration because they didn’t wanna wait. You pay your staff $15-$18 an hour maybe and you can afford $15-$18 to have one more staff member. This keeps coin you’re gonna lose another customer and I hope your coffee or café is enough to keep you going or why not just have your Kasaei and stop making the bread because obviously that’s not important to you. You’re in the business wake up and be a business person Services everything you’re failing miserably!

I had a very upsetting experience at Golden Grains that I feel needs to be shared. I was simply standing in line waiting to ask a question—not even to place an order yet—while the staff member continued a personal conversation with a customer who had already paid. She completely ignored me, even after seeing me standing there waiting.

I didn’t even ask a question or say anything when she suddenly looked at me, rolled her eyes, and said she was “having a conversation because [she’s] making her sandwich.” What happened next was even worse—she moved to the other side of the counter and began making fun of me with the customer. She laughed, rolled her eyes and made inappropriate gestures and she proceeded to dance inappropriately and shake her body in my direction, clearly mocking me.

I left feeling very disrespected. No customer should ever be treated like that. I hope management takes this seriously and holds their staff accountable. This kind of behavior is unacceptable in any business.

I had a very disappointing experience during my recent visit to this bakery. The server was engaged in a conversation and completely ignored my wife's presence while we were waiting to be served. Instead of being polite, she made an inappropriate comment about making a sandwich for another customer and rolled her eyes at my wife.
To make matters worse, she then turned around, pretended to dance, and laughed, making fun of us in the process. This behavior was unprofessional and rude. I expected a much better level of service from a place that prides itself on quality customer care.
I hope management addresses this issue, as it significantly affected my impression of the bakery.

Great fresh and awesome customer service.

Atmosphere: 5

Food: 5

Service: 5

Fantastic! Great to see a Portuguese bakery still thriving in Brampton! Love it here!

Atmosphere: 5

Food: 5

Service: 5