Marble Slab Creamery

Good morning folks!!!! Last night I got “took” and it’s all on me. This is funny folks. Please read my pain… lol THE $9 SCOOP OF LIFE LESSON 🍒🧊💸 You know those moments in life where you realize, deep in your soul, that you have absolutely no one to blame but yourself? Yeah. This is one of those. It was hotter than a dragon’s yoga class. I was sweaty, desperate, and borderline hallucinating. I didn’t need water. I didn’t need shade. I needed ice cream, and I needed it yesterday. Then it appeared — the shining beacon of salvation. A sign so colorful it could’ve been designed by a unicorn on a sugar high. I floated in like a moth to a beautifully air-conditioned flame. Instant relief. Cool air. Bubblegum walls. Lights bright enough to perform minor surgery under. POP SHOP soda displays. A wall of cones arranged like fine art. I was dazed. Delirious. Enchanted. I forgot all my principles, my budget, my common sense. I was in deep. Then came the flavour search. Tiger Tail? Nope. Black Cherry? YES! Jackpot! “Just a small cup of Black Cherry, please,” I squeaked, like I wasn’t about to make the worst financial decision since Blockbuster said no to Netflix. She scoops once. She scoops twice. I’m thinking—okay, not bad! BUT THEN… She turns… Walks over to a cold stone slab… And just starts obliterating the ice cream with what looked like mini garden tools. She mashed it. Flattened it. Emotionally wounded it. I just stood there, blinking in horror like, “Is… is this part of the experience?” Was I supposed to intervene? Was this ice cream performance art?? My brain whispers, “It’s fine. She’s unlocking the flavour, like when you swirl wine or drop a single drop of water into fine Scotch. It opens the flavours up.” Right. Cool. Scientific. Finally—FINALLY—she scrapes the now unrecognizable cherry mush into a thimble-sized cup. A baby cup. The kind of thing you’d use for a hamster’s birthday party. She turns the debit machine around. $9. NINE DOLLARS. FOR A SMALL CUP OF BLACK CHERRY MYSTERY PASTE. AND THEN—you guessed it—no skip tip button. Just a sweet little screen that says: 15% 😁 18% 😄 25% 😍 You’re a garbage person 😡 if you scroll. I scroll. HARD. Find the “No Tip” button like I’m discovering buried treasure. Tap it with the emotional strength of someone who’s about to get ghosted by their bank. My card practically jumped out of my hand, screaming, “You fool!” But it was too late. APPROVED. And I swear I heard the cash register cackle and say, “Sucker!” Or maybe that was the teen behind the counter. Or the disembodied voice of Dave Ramsey weeping softly in the distance. I walk outside. $9 poorer. No cherry chunks. No dignity. Just me, my cup of sadness, and the knowledge that I’ve just been legally mugged by an ice cream shop. Lesson learned, folks: If the decor looks like Barbie opened a dessert museum and the staff treat your dessert like they’re auditioning for Iron Chef: Dairy Edition… RUN. Because that’s not a scoop shop. It’s a wallet assassination boutique. Next time? I’m buying a tub from the grocery store and smashing it myself with a spoon. For $4 and a little self-respect. MAKE IT A GREAT DAY!!!! Chase that light, cheers

I had ordered a white heart shaped cake for my daughter's birthday. They had made it exactly what I was looking for. I was able to pick the flavor and went with white chocolate. It was a hit at the party. Everyone loved it. I would rate 100 stars if I could. Thanks for making my daughter's birthday a blast.

I live in Fort Saskatchewan, AB The man that owns our location also owns other businesses around. He has only one worker for several establishments to work them all at the same time. Sometimes you can wait for 20-30 minutes before the worker comes back from Pitta Pit next door as they were serving customers there. If it was my name that was being dragged though the mud I would not be pleased

Really bad service I got a delivery thru Uber eats for 5 ice creams and it took them an hour to make it and then they gave my order to the wrong delivery driver and then took another 20 mins to make it . This location is only 7 mins away

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Custom Half Litre

Great customer service, friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salted Caramel Popcorn, Cookies 'N' Cream Popcorn

The new points rewards system is terrible please go back to the old rewards system

Had great experience of customer service with Tanisha

Vegetarian options: Everything was amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Half Litre

I had an amazing experience at Marble Slab! The ice cream was delicious, but the highlight of my visit was the exceptional service from Janvi. She was incredibly friendly, attentive, and made the entire process smooth and enjoyable. Her smile and positive attitude added to the experience. I’ll definitely be back for more treats!

Atmosphere: 5

Food: 5

Service: 5

Parking: Great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Photo Cake

Purchased ice cream cake and found a long hair that was cake in the middle.

Atmosphere: 4

Food: 1

Service: 3

Amazing ice cream,varietyof flavors and amazing customer service from Janvi.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Litre - Custom

The ice cream was DELICIOUS! Thank you for all the different flavors!

Dietary restrictions: available options

Parking: free parking

Kid-friendliness: kids friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundae

Janvi was amazing. Super sweet and kind. Made our experience a very pleasant one.

Atmosphere: 5

Food: 5

Service: 5

Purchased ice cream cake and found a long hair that was cake in the middle.

Atmosphere: 4

Food: 1

Service: 3

Loyalty card never works went 8 times staff say scanner not working. Staff in today don’t no how to mix ice cream. ? Coustomer service ???

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Blueberry Cheesecake Ice Cream Crumble