McDonald’s
9485 Mississauga Rd, Brampton
(905) 874-8139
Recent Reviews
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Totally unsatisfied with the services ... i hv ordered a happy meal for my son n did not received a toy as he was eagerly waiting for it ... its not about a small toy but for the happineas we buy fr our children... never recommend such services....👎👎👎👎👎
Food: 3
Service: 1
Attention managers and supervisors!!
Choose your worker wisely.
Worker named colen was serving me was very rude. It was totally unacceptable. Behaving like she is only boss forgetting the limits to serve the customer. My order was just simple fries and was acting up like whole new dish.
Atmosphere: 1
Food: 1
Service: 1
go to spot for allday breakfast.
Atmosphere: 4
Food: 5
Service: 5
One of the better McDonalds I've been to. Reviews make it look like I either got lucky or they have stepped up their game lol.
There are a lot of school kids to frequent the location at lunch time and they can be loud and abnoxious. The drink/condiment are is dirty at times and there wasn't any ketchup / dispenser last time I was there? The garbage cans are often full at lunch time. Using the order kiosks required little interaction with the staff.
Atmosphere: 4
Food: 4
Too much waiting time
Atmosphere: 1
Food: 1
Service: 1
To receive something with barely anything on it.After paying an arm and a leg for that, it is no nice.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Fast service fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kids Meal, Double Quarter Pounder blt
Amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Drive thru is very slow took an hour just to get my food
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Attention Owner,
Very worst McDonald’s. they didn’t have any customer experience. The manager are so rude all the time to drive thru whenever we ask for manager they never come to the back window. Fries are always cold. I saw today manager so rude with the old Uber driver that’s not called customer experience.
Back window if we ask anything after pay they just close the windows but no information given to the customer.
Atmosphere: 1
Food: 1
Service: 1
Mcd’s please let your girls know behave nice at the counter. If customer ask something don’t make faces. We love ur food.
Atmosphere: 5
Food: 5
Service: 1
Attention Store Manager,
I don’t know who was the shift manager on duty tonight, October 24, 2024, between 1:00 to 1:30 am, but my experience was absolutely unacceptable. I ordered a simple meal, and when it was ready, the staff mistakenly handed my food to the car in front of me. The driver opened and rummaged through the bag, realizing it wasn’t their order. The driver then returned the bag, and instead of discarding the compromised meal, your staff discovered it was mine and attempted to give it to me. This is a serious breach of health and safety regulations, and I made that very clear to the staff member while requesting to speak with the manager.
When the so-called manager came to address the situation, I politely explained everything that had happened and explicitly requested a fresh meal. I expressed that my concern was entirely about safety, and I trusted that they would provide a newly prepared meal. After a five-minute wait, to my disbelief, I was given the same meal that had been handed to the previous customer. The fries were cold, and the burger was untouched in the same bag. I approached the manager again and informed her that the food was not fresh, but before I could even finish my sentence, she snatched the bag from my hands without an apology or even acknowledging what I was trying to communicate.
At this point, I was forced to enter the store and supervise the preparation of my meal personally—a task that should have been the sole responsibility of a trained and competent manager, not the customer. The manager’s dismissive attitude and lack of basic courtesy only worsened the situation. She made no effort to remedy her mistake or even show a basic level of professionalism and empathy.
This type of behavior is not only unprofessional but is also a blatant disregard for health and safety standards. As a customer, I should not have to worry about whether my food has been tampered with by another customer or if the manager on shift is capable of fulfilling their basic duties.
Store manager, it is crucial that you address these training and service gaps immediately. I will be escalating this issue to head office as this incident reflects poorly on the entire brand and poses a genuine risk to customer safety. A business like McDonald’s should have clear protocols for handling compromised food, and it’s disappointing to see such a lack of responsibility and respect from the management.
This is not the kind of service anyone should have to endure, and I hope corrective actions are taken swiftly.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Double Quarter Pounder blt
One of the best location. Plenty of parking with good food and service!
Atmosphere: 5
Food: 5
Service: 5
Always visit this location for my iced coffee and junior chicken which is perfect all the times. Very helpful staff specifically saruchi.
Atmosphere: 5
Food: 5
Service: 5
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