Your branch is absolutely horrendous! I’ve ordered multiple time and multiple curtains parts of my order have been missing but tonight was the icing on the cake when I ordered 2 hours ago and no one was picking the phones so I can get an update and not only that my order got cancelled TWO HOURS later! Missing items is something I can deal with but no communication is just BAD SERVICE! I understand it’s a chain branch but getting a junior meal and poutine shouldn’t take TWO HOURS! And then be canceled with no communication!
Atmosphere: 1
Food: 1
Service: 1
Athi Katha
I went there in the morning and ordered a wrap and a hot latte. I waited around long while they prepared the order, but they gave the wrap to a drive-through customer instead of me. There was confusion among the staff about which order belonged to whom. When I asked again, they remade the wrap in the worst possible way. By then, my coffee had gone cold, and I ended up throwing the wrap in the bin. McDonald’s is known for having one of the best systems in the fast-food industry. I’ve tried McDonald’s in other countries, and the experience has always been good. Unfortunately, this location was by far the absolute worst.
Harshpreet Singh
I ask for mc veggies but they gave me a meat one. It says mc veggies on the box but actually is chicken.
Atmosphere: 3
Food: 4
Service: 1
maninder bram
Way too long on the waiting times. Its not even the employees fault, they are under staffed.
UPDATE: They haave changed the place completely. No more long waits, consistently sweet staff and food is always fresh and properly assembled. Glad to see the store doing better
Atmosphere: 3
Food: 5
Service: 5
T
Normally a consistent across all McDs is the misery each employee seems to carry (and fair, given the volume of customers and negative incidents they probably often deal with). This includes this location, which I often go to, BUT today every single employee (3) I spoke to in the drive-through was absolutely lovely - polite and friendly AND my order was done well and on time. So refreshing to have such a positive experience - shoutout to the Friday lunch team!
Service: 5
Simon L
Service was top notch, definitely started the morning right 👍
Atmosphere: 5
Food: 5
Service: 5
Nihal Kumar
Excellent condition service
Atmosphere: 5
Food: 5
Service: 5
JOBAN Maan
Very disappointed with the service
Atmosphere: 1
Food: 1
Service: 1
justin moule
Belittles their employees in front of customers talks down to them and treats them like they're stupid and beneath them. Instead of bacon mcgriddle , there's a sausage griddle , and then you can get a griddle with both it always comes with cheese and egg and so on. They just gave me a griddle bun in a sausage on it and told me that it doesn't come with egg or cheese , it's just a sausage. Very rude
Atmosphere: 1
Food: 1
Service: 1
P S
I just went through the drive-thru and tell me why there was 0 interaction or customer service/greeting at the window where food is given. The girl who gave us drinks had a stank attitude and looked like she didn’t want to be there. No greetings or anything she just looked miserable. It was the same girl there last time and she had a terrible attitude. I understand it can get frustrating especially in the food industry but don’t work at a customer service franchise if you are going to be like that.
too much bad staff like as zero,half hour left I stand on counter but not any buddy come or take order,only gossip lol you take pay for gossip.no word all intelligent
Atmosphere: 1
Food: 5
Service: 1
Aman Sandhu
very bad experience half hour left not any buddy take order and not busy
Atmosphere: 1
Food: 5
Service: 1
SIMAR KAUR
I got thread in mc oreo flurry. By chance i got to see that something is inside it. Not accepted . Very disappointed.
Food: 1
Service: 1
Michael Kalimootoo
They have 2 drive thru lanes make sure you pick the right one. Takes a very long time for a simple coffee order. 0 accountability.
Your branch is absolutely horrendous! I’ve ordered multiple time and multiple curtains parts of my order have been missing but tonight was the icing on the cake when I ordered 2 hours ago and no one was picking the phones so I can get an update and not only that my order got cancelled TWO HOURS later! Missing items is something I can deal with but no communication is just BAD SERVICE! I understand it’s a chain branch but getting a junior meal and poutine shouldn’t take TWO HOURS! And then be canceled with no communication!
Atmosphere: 1
Food: 1
Service: 1
I went there in the morning and ordered a wrap and a hot latte. I waited around long while they prepared the order, but they gave the wrap to a drive-through customer instead of me. There was confusion among the staff about which order belonged to whom. When I asked again, they remade the wrap in the worst possible way. By then, my coffee had gone cold, and I ended up throwing the wrap in the bin.
McDonald’s is known for having one of the best systems in the fast-food industry. I’ve tried McDonald’s in other countries, and the experience has always been good. Unfortunately, this location was by far the absolute worst.
I ask for mc veggies but they gave me a meat one. It says mc veggies on the box but actually is chicken.
Atmosphere: 3
Food: 4
Service: 1
Way too long on the waiting times. Its not even the employees fault, they are under staffed.
UPDATE: They haave changed the place completely. No more long waits, consistently sweet staff and food is always fresh and properly assembled. Glad to see the store doing better
Atmosphere: 3
Food: 5
Service: 5
Normally a consistent across all McDs is the misery each employee seems to carry (and fair, given the volume of customers and negative incidents they probably often deal with). This includes this location, which I often go to, BUT today every single employee (3) I spoke to in the drive-through was absolutely lovely - polite and friendly AND my order was done well and on time. So refreshing to have such a positive experience - shoutout to the Friday lunch team!
Service: 5
Service was top notch, definitely started the morning right 👍
Atmosphere: 5
Food: 5
Service: 5
Excellent condition service
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with the service
Atmosphere: 1
Food: 1
Service: 1
Belittles their employees in front of customers talks down to them and treats them like they're stupid and beneath them. Instead of bacon mcgriddle , there's a sausage griddle , and then you can get a griddle with both it always comes with cheese and egg and so on. They just gave me a griddle bun in a sausage on it and told me that it doesn't come with egg or cheese , it's just a sausage. Very rude
Atmosphere: 1
Food: 1
Service: 1
I just went through the drive-thru and tell me why there was 0 interaction or customer service/greeting at the window where food is given. The girl who gave us drinks had a stank attitude and looked like she didn’t want to be there. No greetings or anything she just looked miserable. It was the same girl there last time and she had a terrible attitude. I understand it can get frustrating especially in the food industry but don’t work at a customer service franchise if you are going to be like that.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Best of the best.
Atmosphere: 5
Food: 5
Service: 5
too much bad staff like as zero,half hour left I stand on counter but not any buddy come or take order,only gossip lol you take pay for gossip.no word all intelligent
Atmosphere: 1
Food: 5
Service: 1
very bad experience half hour left not any buddy take order and not busy
Atmosphere: 1
Food: 5
Service: 1
I got thread in mc oreo flurry. By chance i got to see that something is inside it. Not accepted . Very disappointed.
Food: 1
Service: 1
They have 2 drive thru lanes make sure you pick the right one. Takes a very long time for a simple coffee order. 0 accountability.
Food: 4
Service: 1
Loading...